Windows 10: Dynamic lock can't find iPhone.


  1. Posts : 677
    Windows 10 Pro 64bit
       17 May 2018 #1

    Dynamic lock can't find iPhone.


    Hello all.

    Dynamic lock is working in that it locks the laptop & shows the log in screen after I come home but upon showing the desktop I'm presented with an error message:
    Click image for larger version. 

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    Usually clicking on scan for the device works to find the iPhone X but not always, I have to open my phone for dynamic lock to 'see' it.
    This happens every time I go out & began after the April/1803 update.
    I've so far deleted the phone from the PC & my account & se it up again.

    What can I try next?

    Thanks,
    Virginia.
      My ComputerSystem Spec

  2.    17 May 2018 #2

    Rafael Rivera of Thurrott.com built a nice little program that helps to manage (and check/test) dynamic lock. I blogged about it in February 2017, but that info remains accurate: Win10 Dynamic Lock Gets Cool Tool. Check it out!
    --Ed--
      My ComputersSystem Spec


  3. Posts : 677
    Windows 10 Pro 64bit
    Thread Starter
       17 May 2018 #3

    Thanks Ed, using that program it appears not to show a problem.
    The first is when dynamic lock is connected to my iPhone:
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    This second cap is when my iPhone is off & after unlocking the PC:
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    And this third cap is when my phone is back on yet Dynamic lock says it can't find the iPhone:
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    The problem only started with 1803 update & I've also noticed that within the action centre>Bluetooth it used to show my iPhone as connected yet it now doesn't.
    I suspect the 1803 update brought something new to Bluetooth which has affected dynamic lock.
      My ComputerSystem Spec

  4.    17 May 2018 #4

    I agree. I'm seeing all kinds of evidence to suggest that BT is in disarray in 1803. Case in point: this recent story from MSPowerUser The Windows 10 April 2018 Update is a massive upgrade for Bluetooth in Windows 10.

    Lots of people squawking about 1803 issues here at TF, social.microsoft.com, answers.microsoft.com and superuser.com, too.

    Sorry for your troubles.
    --Ed--
      My ComputersSystem Spec


 

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