Right-click has stopped working Solved

  1.    15 May 2018 #1

    Right-click has stopped working

    I recently had to open Disk Management and tried to do this using right-click on the Windows symbol and selecting that option. Nothing happened.

    I found another way to do it, but have now noticed that other right-click issues are happening, eg I recently tried to run several programs as Admin by right-clicking but nothing happens.

    I am the only user and I'm setup as an Administrator, so this should not be happening.

    Tried to run sfc.exe /scannow in a CMD window to check for integrity violations but it refuses and tells me I need to be an Admnistrator.

    So, I tried to open a CMD window as Administrator by right-clicking the Command Prompt and clicking Run as Administrator option - nothing happens.

    So I'm now going round in a vicious Win10 circle. WTF?

    Nothing major has happened to my PC except Win10 upgrades so I suspect that's the culprit, but does anyone know what I can do about this?

      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 9,171
    10 Home x64 (1809) (10 Pro on 2nd pc)
       15 May 2018 #2

    OK, so you can right-click on most things, just not on Start. Does WinKey+X also fail? (it's supposed to bring up the same menu)

    This has happened before, and one possible cause was identified as being...
    .one or more desktop applications that install [...incompatible] shell extensions into the Windows right-click context menu.
    See post #13 by Dalchina in this thread and follow the link provided...
    Right click start button - some links do not work
      My ComputersSystem Spec

  3.    16 May 2018 #3

    That worked brilliantly! many thanks!

    yes, Win + X brought up the menu, but clicking items was the issue - they just would not run. You were right about incompatible shell extensions and I followed the link you provided above which then led me to:
    Winkey + X menu shortcuts not working in Win 8.1 (Winkey + X menu shortcuts not working in Win 8.1)
    (Ignore the fact it's about Win 8.1)

    I didn't much fancy the laborious task of using ShellExView (http://www.nirsoft.net/utils/shexview.html) to test each extention and re-boot EVERY time, so I read the whole thread and found that the same suspect progs cropped up a few times:
    - AirDroid (which I had already uninstalled some months ago, but it gave me no issues)
    - NCH Zip Express - which I had recently installed (along with all the other crap it adds...)

    Hunted down all the NCH progs and uninstalled them and my right-click is now working perfectly! - didn't even have to re-boot.

    Many thanks again!
      My ComputerSystem Spec

  4.    16 May 2018 #4

    Good detective work, @tallonius. That shows ingenuity and adaptability in learning from the experiences of others.
    Nice job! And there's NCH Zip Express, off my Christmas list forever (already a happy user of 7-Zip so unlikely to have tried it anyway...).
      My ComputersSystem Spec

  5. Bree's Avatar
    Posts : 9,171
    10 Home x64 (1809) (10 Pro on 2nd pc)
       16 May 2018 #5

    Good work! Glad I could point you in the right direction.
      My ComputersSystem Spec


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