Windows 10 Start menu not opening

  1. Posts : 21
    Windows 10

    Windows 10 Start menu not opening

    Hi all,

    A rather strange problem. A client came in with a laptop today.
    On this the Windows Ten start menu is not opening. I had gone through the walkthrough advising an SFC scan, in addition to that I ran the command Dism /Online /Cleanup-Image /RestoreHealth

    To no avail the issue has persisted. I made a restore point to before I started repairs as per usual. I could do this through the Cortana search bar as this function is still working.

    Any support is muchly appreciated
      My Computer

  2. Posts : 136
    Win10 Pro x64 1607


    You may create a new user and see if issue exists.
    If not, user profile is corrupted and you can do nothing about it.
      My Computer


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