Windows 10: problem on a few menus - white text on white background

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  1.    07 May 2018 #1

    problem on a few menus - white text on white background


    G'day all.

    I have two instances of having white text on white backgrounds. I use start10 by Stardock, and on its menus, items currently highlighted are showing white text on a white background. Other (non-highlighted) items display correctly.

    I also noticed this same thing when Cortana displays something like my shopping list. If i ask her to display my shopping list, she does, and i can see the checkboxes, but the actual text of the list is not visible.

    I sense this has something to do with system level font/color settings, but I can't find where this is controlled in Win10.
      My ComputerSystem Spec

  2.    07 May 2018 #2

    Don't see a way to edit my previous post, but here's an image of how Cortana displays my shopping list:

    Click image for larger version. 

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      My ComputerSystem Spec

  3. AndreTen's Avatar
    Posts : 14,111
    Windows 10 (Pro and Insider Pro)
       07 May 2018 #3

    It looks like graphic driver problem to me.

    For Start10, you could try to reset it, or reinstall.
      My ComputerSystem Spec

  4.    07 May 2018 #4

    I logged into the Admin account and Start10 doesn't have the issue there. I went back to my account and changed Start10 to its default theme and it displays menus correctly now. Cortana still has blank text on things like my shopping list.

    As for video drivers, I always clean them with DDU and reinstall, and this Cortana problem has persisted through several driver changes.
      My ComputerSystem Spec

  5. AndreTen's Avatar
    Posts : 14,111
    Windows 10 (Pro and Insider Pro)
       07 May 2018 #5

    ziffel said: View Post
    I logged into the Admin account and Start10 doesn't have the issue there. I went back to my account and changed Start10 to its default theme and it displays menus correctly now. Cortana still has blank text on things like my shopping list.

    As for video drivers, I always clean them with DDU and reinstall, and this Cortana problem has persisted through several driver changes.
    Some good and some not so good news. Sorry, but had to ask about drivers.

    Any other customization software?
      My ComputerSystem Spec

  6.    07 May 2018 #6

    No, no other customization software. btw, on that Cortana shopping list, I can click on the items and select them. when I do so, they appear on the next screen fine, like so:

    Click image for larger version. 

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    So I feel like it's a display issue, like it's showing white text on a white background, similar to what Start10 was doing.
      My ComputerSystem Spec

  7. AndreTen's Avatar
    Posts : 14,111
    Windows 10 (Pro and Insider Pro)
       07 May 2018 #7

    try out dark mode, to see if there is white text..
    Personalization / colors... at bottom

    Edit: did you restart computer after resetting Start10 theme?
      My ComputerSystem Spec

  8.    07 May 2018 #8

    I restarted, unfortunately it didn't help the Cortana issue. Dark mode didn't fix it either. I did get a new clue though. If I mark something on the list as completed, the text appears.

    Click image for larger version. 

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Views:	1 
Size:	16.6 KB 
ID:	187789

    So it seems to be a font issue - as the completed item uses the strikethru font, which displays normally. I feel like the regular list is somehow set to a white font.
      My ComputerSystem Spec

  9. AndreTen's Avatar
    Posts : 14,111
    Windows 10 (Pro and Insider Pro)
       08 May 2018 #9

    You could reinstall Cortana. Changing it's search text transparency or color won't affect the list text.
    tenforums tutorials change-cortana-search-box-text-color-windows-10

    .tenforums tutorials |change-cortana-search-box-text-transparency-windows-10


    I'm sure you already run sfc /scannow command to check system integrity. Other possibility is to create a new user, since you stated, that Cortana list works fine in admin
      My ComputerSystem Spec

  10.    09 May 2018 #10

    This problem finally went away. I rolled back video drivers one version, and Cortana displays correctly now. Thanks for all your help!
      My ComputerSystem Spec


 
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