New
#21
The logs had events displaying BSOD and unexpected restarts.
The bugchecks were 3B and 119.
There were no dump files collected by the log collectors.
1) download and install Everything
2) search for: win32k.sys-20180724-1138.dmp 7/24/2018 11:41:55 AM 995.09
3) zip the file > post a one drive or drop box share link into this thread
4) Open administrative command prompt and type or copy and paste:
5) sfc /scannow
6) dism /online /cleanup-image /restorehealth
7) chkdsk /scan
8) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
9) Make sure that there is no over clocking while troubleshooting.
10) Sometimes there are problems in the bios that produce bsod.
The BIOS: Version/Date American Megatrends Inc. GL553VD.306, 02/01/2018
11) Upgrade the BIOS: GL553VD.306 > 307
Version 307
2018/08/023.54 MBytes
BIOS: 307
Improve System Stability
https://www.asus.com/us/Laptops/ROG-...Desk_Download/
12) To ensure that there are no improper bios settings please reset the bios.
13) Sometimes there can be failure to boot after resetting the bios.
14) Backup the computer files to another drive or to the cloud.
15) Make a backup image using Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Macrium Reflect Free
16) And please create a brand new restore point.
How to Clear Your Computers CMOS to Reset BIOS Settings:
https://www.howtogeek.com/131623/how...bios-settings/
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow
17) If the computer has Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread
18) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread
19) Update the specs in the "My Computer" section:
System Specs - Fill in at Ten Forums | Windows 10 Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums
Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
Code:11/07/2018 12:58 Windows Error Reporting Fault bucket 0x3B_ks!CKsNotification::UpdateCameraStreamingConsent, type 0 Event Name: BlueScreen Response: Not available Cab Id: ba916c4b-e0cc-4c56-8377-0df05ea0f410 Problem signature: P1: 3b P2: c0000005 P3: fffff8032daf4c50 P4: ffffe38e2214eaa0 P5: 0 P6: 10_0_17134 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\071118-60125-01.dmp \\?\C:\Windows\TEMP\WER-499828-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD678.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD679.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD6B6.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD6C7.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_3b_9bedcf411043ede37212f74de5baf225e3d21ba8_00000000_cab_223c1c4b Analysis symbol: Rechecking for solution: 0 Report Id: 93c56b21-1ca7-42b4-8db7-fbd85bd34c40 Report Status: 268435456 Hashed bucket: Cab Guid: 0 14/07/2018 9:38 Windows Error Reporting Fault bucket 0x119_2_DRIVER_FAILED_SUBMIT_COMMAND_dxgmms2!VidSchiSendToExecutionQueue, type 0 Event Name: BlueScreen Response: Not available Cab Id: a0b4ddcb-2d98-46cd-bc41-767a56f02af3 Problem signature: P1: 119 P2: 2 P3: ffffffffc000000d P4: ffff9d0aa92ff860 P5: ffff8c82693bc310 P6: 10_0_17134 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\071418-34031-01.dmp \\?\C:\Windows\TEMP\WER-268562-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5E49.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5E4A.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5EB6.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5ED6.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_119_67a055e3c170712e4958d18deb231a7c66c328c_00000000_cab_2678cca3 Analysis symbol: Rechecking for solution: 0 Report Id: 1ec87b0f-f31f-4293-b06b-08cfc0a63f20 Report Status: 268435456 Hashed bucket: Cab Guid: 0Code:11/07/2018 12:58 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 3b P2: c0000005 P3: fffff8032daf4c50 P4: ffffe38e2214eaa0 P5: 0 P6: 10_0_17134 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\071118-60125-01.dmp \\?\C:\Windows\TEMP\WER-499828-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD678.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD679.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD6B6.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERD6C7.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_3b_9bedcf411043ede37212f74de5baf225e3d21ba8_00000000_cab_036fd6c6 Analysis symbol: Rechecking for solution: 0 Report Id: 93c56b21-1ca7-42b4-8db7-fbd85bd34c40 Report Status: 4 Hashed bucket: Cab Guid: 0 14/07/2018 9:38 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 119 P2: 2 P3: ffffffffc000000d P4: ffff9d0aa92ff860 P5: ffff8c82693bc310 P6: 10_0_17134 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\Windows\Minidump\071418-34031-01.dmp \\?\C:\Windows\TEMP\WER-268562-0.sysdata.xml \\?\C:\Windows\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5E49.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5E4A.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5EB6.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER5ED6.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_119_67a055e3c170712e4958d18deb231a7c66c328c_00000000_cab_036c5ed5 Analysis symbol: Rechecking for solution: 0 Report Id: 1ec87b0f-f31f-4293-b06b-08cfc0a63f20 Report Status: 4 Hashed bucket: Cab Guid: 0