Error 6008 - Computer freezing

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  1.    24 May 2018 #11

    Also i found this problem:
    -https://communities.intel.com/thread/119093
    your laptop is affected

    Some actions, which cause the dGPU to wake up and lock up the whole system for about 0,5 seconds are:



    • Left click on battery-icon in task-bar
    • Opening Chrome-browser
    • Opening Windows Image Viewer (app + classic Foto viewer)
    • Opening system control panel
    • Provocation any animation on task bar (e.g. thumbnail-preview, ...)
    • Loading a new tab in Firefox


    Effected Windows Versions:

    • Windows 10 1511
    • Windows 10 1607
    • Windows 10 1703
    • Windows 10 1709 (For some, this build made things a lot worse!)
    • Windows 10 1803 (RS4)
    • Windows 10 RS5


    Partial solution here from intel:
    dGPU Switch and Freeze Problem |Intel Communities (drivel intel
    (15.65.5.4982)
      My ComputerSystem Spec

  2. ouhlala's Avatar
    Posts : 30
    Windows 10 Pro 64-bit Version 1803 (10.0, Build 17134.191)
    Thread Starter
       24 May 2018 #12

    boombastik said: View Post
    I found this user that says this:
    This is happening on my Asus ROG GL553VD too. Using Nvidia GeForce 1050Ti.
    Mine is always freezing when having a Chrome / Edge with Discord open. My system would lock up and the only way to un-freeze it to press the power button and turn it on back again. After disabling the hardware acceleration in Discord app, the froze is gone. I dunno if it might come back but so far, i have no issue with the froze again.

    Yesterday windows 10 updated and they fixed a problem with sound randomly freeze some applications. Do u have that update?
    Which update is this?
    I haven't updated for a long time since, y'know, when i update it always freeze the laptop and so no update ever finished
      My ComputerSystem Spec

  3.    24 May 2018 #13

    May 23, 2018 - KB4100403 (OS Build 17134.81)
      My ComputerSystem Spec

  4. ouhlala's Avatar
    Posts : 30
    Windows 10 Pro 64-bit Version 1803 (10.0, Build 17134.191)
    Thread Starter
       24 May 2018 #14

    boombastik said: View Post
    May 23, 2018 - KB4100403 (OS Build 17134.81)
    Well actually even without sound my laptop can freeze so..
    And is there any solution regarding cannot finish update? I'm stuck..
      My ComputerSystem Spec

  5. ouhlala's Avatar
    Posts : 30
    Windows 10 Pro 64-bit Version 1803 (10.0, Build 17134.191)
    Thread Starter
       06 Jun 2018 #15

    Update: i updated all intel driver, driver in general, and windows to the newest version and it still happen. Help?
      My ComputerSystem Spec

  6. ouhlala's Avatar
    Posts : 30
    Windows 10 Pro 64-bit Version 1803 (10.0, Build 17134.191)
    Thread Starter
       10 Jun 2018 #16

    Last bump before giving up
      My ComputerSystem Spec


  7. Posts : 21,386
    windows 10 professional version 1607 build 14393.969 64 bit
       11 Jun 2018 #17

    Hi @ouhlala ,

    1) Run the BETA log collector a zip into this thread.
    (extract > open)
    Use the text and images in this thread in case there are any problems running the beta log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums

    Please use English as the default language:
    Language - Add, Remove, and Change in Windows 10 | Windows 10 Tutorials

    2) Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums | Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums


    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, port replicator, docking station, USB wireless network card, etc.)
    https://www.tenforums.com/profile.php?do=extra
      My ComputerSystem Spec

  8. ouhlala's Avatar
    Posts : 30
    Windows 10 Pro 64-bit Version 1803 (10.0, Build 17134.191)
    Thread Starter
       09 Aug 2018 #18

    sorry for almost necro bump, update on the situation
    - brought laptop to asus official service center, they replaced the hdd, still happened
    - I lend this laptop to a technician, he tested by playing all games, watching movies, for almost 24 hours on time but in his hand the problem did not show up AT ALL
    -Tried turning off fast power on thing, still happens

    quick assumption for a while:
    - Is it possible the charger is the problem? But even without charging my laptop still freezes?
    Randomly I feel tiny electric current from the sockets so.. PSU?
    - Is it possible due to overheating? Should I get an external fan? Planning to buy one tomorrow
    - IS it possible it's corrupted GPU? What are the possibilities? Or misplaced GPU?
    - What if the insides is dirty/dusty? Will it affect as well? Should I bring it to the technician to clean it?

    sorry, im very dumb about all this. i'm just extra paranoid

    boombastik said: View Post
    Also i found this problem:
    -https://communities.intel.com/thread/119093
    your laptop is affected

    Some actions, which cause the dGPU to wake up and lock up the whole system for about 0,5 seconds are:



    • Left click on battery-icon in task-bar
    • Opening Chrome-browser
    • Opening Windows Image Viewer (app + classic Foto viewer)
    • Opening system control panel
    • Provocation any animation on task bar (e.g. thumbnail-preview, ...)
    • Loading a new tab in Firefox


    Effected Windows Versions:

    • Windows 10 1511
    • Windows 10 1607
    • Windows 10 1703
    • Windows 10 1709 (For some, this build made things a lot worse!)
    • Windows 10 1803 (RS4)
    • Windows 10 RS5


    Partial solution here from intel:
    dGPU Switch and Freeze Problem |Intel Communities (drivel intel
    (15.65.5.4982)
    tried
    Error Message: Computer Manufacturer Graphics Driver Detected
    zbook said: View Post
    Hi @ouhlala ,

    1) Run the BETA log collector a zip into this thread.
    (extract > open)
    Use the text and images in this thread in case there are any problems running the beta log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums

    Please use English as the default language:
    Language - Add, Remove, and Change in Windows 10 | Windows 10 Tutorials

    2) Update the specs in the "My Computer" section:

    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums | Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums


    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, port replicator, docking station, USB wireless network card, etc.)
    https://www.tenforums.com/profile.php?do=extra
    sorry, invalid item link. rip
      My ComputerSystem Spec


  9. Posts : 21,386
    windows 10 professional version 1607 build 14393.969 64 bit
       09 Aug 2018 #19

    There are two log collectors: DM and BETA.
    Please run each and post zips into this thread.

    BSOD - Posting Instructions - Windows 10 Forums

    Use this thread for text and images in case there are problems running the beta log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums
      My ComputerSystem Spec

  10. ouhlala's Avatar
    Posts : 30
    Windows 10 Pro 64-bit Version 1803 (10.0, Build 17134.191)
    Thread Starter
       09 Aug 2018 #20

    zbook said: View Post
    There are two log collectors: DM and BETA.
    Please run each and post zips into this thread.

    BSOD - Posting Instructions - Windows 10 Forums

    Use this thread for text and images in case there are problems running the beta log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums
    I ran both DM and BETA because I'm confused with the DM
    DESKTOP-9GB63TF (2018-08-10 08 11).zip
    DESKTOP-9GB63TF-10_08_2018__80440,13.zip
    Your help is very much appreciated, Thanks!
      My ComputerSystem Spec


 
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