Unresponsive Desktop when booting up (please help)


  1. Posts : 7
    Windows 10
       #1

    Unresponsive Desktop when booting up (please help)


    As the title suggests, this problem started occurring just yesterday when I booted up my PC for the first time for the day. I noticed that it was taking a very long time to boot up, which is very abnormal for my PC (will list specs down below). Then, after some odd minutes went by, it finally booted into my desktop...to only get an unresponsive desktop. Here's a picture I took with my phone:Unresponsive Desktop when booting up (please help)-sgsfdfdf.jpgNotice how nothing has loaded up on my desktop, none of my start up programs like my anti virus, nothing. I can't even move my mouse cursor out of the task bar into the middle of my screen. So, I did what any other common sense individual would do and I restarted my PC. Voila, it booted up nice, fast, and instantaneously as expected from an SSD. Everything was working fine for the rest of the day, until I decided to shut down my PC for the night before going to bed. It took, no lie, about 1-2 minutes to shut down (more like a minute) when my PC typically shuts down instantly. My monitors went black like they usually do when shutting a PC down, but the PC itself was still running for a long time. Then after waiting for a little bit, it finally shut down. So, I went to bed, got up this morning, booted it up for the day, and lo' and behold. It did it again. It took forever to boot up, and gave me the unresponsive desktop once again. I restarted it like I did yesterday, and now it's working fine...again. If anyone is out there that is familiar with an issue like this, I would be extremely grateful if you could help me resolve this problem. It may not seem like anything serious now, but I don't want it to develop into something even bigger down the line if I just let it keep doing what it's doing.
      My Computer


  2. Posts : 8,090
    windows 10
       #2

    First check the hard drive to ensure that's not failing from an admin cmd prompt type chkdsk c: /r
      My Computer


  3. Posts : 7
    Windows 10
    Thread Starter
       #3

    Samuria said:
    First check the hard drive to ensure that's not failing from an admin cmd prompt type chkdsk c: /r
    I don't know how to access what you're referring to. Can you give me a step by step process?
      My Computer


  4. Posts : 41,440
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    See this link: Open Command Prompt in Windows 10 Windows 10 Tutorials
    Command prompt must be opened with the administrator option.

    C:\Windows\system32>chkdsk C: /r
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot
    This may take many hours so run it overnight.
    It typically displays a % number in the low teens while the command is running. This % number will remain the same during the scan, fix, and restore until it has completed. The duration of time depends upon the size of the drive, the free space, and the problems found.

    Use the information in this link to find the chkdsk report in the event viewer. Copy and paste to notepad > save to desktop > use one drive or drop box to post a share link into the thread.

    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Tutorials

    These are some additional commands that you can run as soon as you open command prompt:
    Open administrative command prompt and type or copy and paste:

    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    4) msconfig (in the pop up system configuration > move the dot from normal startup to selective startup > uncheck load startup items > click service tab > in left lower corner check hide all Microsoft services > in the lower right side click disable all > click apply or ok > do not reboot)

    5) taskmgr (in the pop up task manager > click on the start up tab > click on status so that the column sorts with enable rising to the top > right click on each row with enable and change to disable)

    https://support.microsoft.com/en-us/...oot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

    6) shutdown /r (you will reboot the computer so that it is in clean boot)
      My Computer


  5. Posts : 34
    Windows 10
       #5

    What kind of computer is it? Many brands have built in diagnostics that can be run at startup to test your computer components for failure. This is an option if you can't get to a command prompt.
      My Computer


 

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