random freezing when moving mouse to taskbar

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  1. Posts : 22,764
    windows 10 professional version 1607 build 14393.969 64 bit
       28 Apr 2018 #11

    Windows 10 will now be available to the general public beginning 5/8/2018.
    Early release is available on 4/30/2018.

    The log files indicated the computer was/is having problems with BSOD.

    1) See if you can find out the drivers that were installed using Iorbit or driver booster.
    2) Uninstall Iorbit
    Remove IObit Uninstaller from PCļ¼Uninstall Guide
    3) Uninstall Driver Booster
    4) List all of the malware products (antivirus, firewall) products currently in use and those products used since the last Windows upgrade. (always on and manual)

    5) Update the specs in the "My Computer" section:
    System Specs - Fill in at Ten Forums: System Specs - Fill in at Ten Forums Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)
    https://www.tenforums.com/profile.php?do=extra

    6) Make sure that there is no over clocking while troubleshooting.

    7) Sometimes there are problems in the bios that produce bsod.
    The BIOS: Version/Date American Megatrends Inc. F11, 12/08/2014
    8) Please check to see if this is the most up to date version.

    9) Open the website for the computer or motherboard manufacturer to view the drivers and post a URL or hyperlink into the thread.

    10) To ensure that there are no improper bios settings please reset the bios.
    11) Sometimes there can be failure to boot after resetting the bios.
    12) Backup the computer files to another drive or to the cloud.
    13) Make a backup image using Macrium:
    Macrium Software | Macrium Reflect Free:
    Macrium Software | Macrium Reflect Free

    14) And please create a brand new restore point.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings
    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    15) If the computer has Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread

    16) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
    a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
    b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

    17) Run HD Tune: (free edition)
    http://www.hdtune.com/
    Post images of the test results for these tabs into the thread for each drive:
    a) Health (SMART)
    b) Benchmark
    c) Full error scan

    18) Run Sea Tools for Windows:
    Post images of the test results for these tests into the thread for each drive:
    a) long generic

    19) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    a) Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a test pass when there is malfunctioning RAM.
    There is 8 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM Windows 10 Tutorials

    20) Open administrative command prompt and type or copy and paste:
    21) sfc /scannow
    22) dism /online /cleanup-image /restorehealth
    23) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    24) chkdsk /x /f /r
    Run this on all partitions/drives using the syntax: chkdsk /x /f /r C: or chkdsk /x /f /r D: changing the drive letter to the applicable partition/drive
    This may take many hours so plan to run overnight.

    C:\Windows\system32>chkdsk /x /f /r
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot

    25) Use the information in this link to find the chkdsk reports in the event viewer. Copy and paste > notepad > post one drive or drop box share links into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Tutorials


    Code:
    Event[5129]:  Log Name: System
      Source: Ntfs
      Date: 2018-04-22T14:02:51.290
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: aja
      Description: 
    A corruption was discovered in the file system structure on volume D:.
    
    
    The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x570000000004ea.  The name of the file is "\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\clbltfng9.rtl".
    Code:
    Event[6504]:
      Log Name: System
      Source: Ntfs
      Date: 2018-04-23T16:36:59.626
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: aja
      Description: 
    A corruption was discovered in the file system structure on volume D:.
    
    
    The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0xb000000001254.  The name of the file is "\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9.rtl".
    
    
    
    
    Event[6505]:
      Log Name: System
      Source: Ntfs
      Date: 2018-04-23T16:36:59.626
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: aja
      Description: 
    A corruption was discovered in the file system structure on volume D:.
    
    
    The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0xb000000001255.  The name of the file is "\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.o".
    
    
    
    
    Event[6506]:
      Log Name: System
      Source: Ntfs
      Date: 2018-04-23T16:36:59.626
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: aja
      Description: 
    A corruption was discovered in the file system structure on volume D:.
    
    
    The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0xb000000001256.  The name of the file is "\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.rtl".
    
    
    
    
    Event[6507]:
      Log Name: System
      Source: Ntfs
      Date: 2018-04-23T16:36:59.626
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: aja
      Description: 
    A corruption was discovered in the file system structure on volume D:.
    
    
    The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x900000000125b.  The name of the file is "\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbb_preview.dll".
    
    
    
    
    Event[6508]:
      Log Name: System
      Source: Ntfs
      Date: 2018-04-23T16:36:59.626
      Event ID: 55
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: aja
      Description: 
    A corruption was discovered in the file system structure on volume D:.
    
    
    The Master File Table (MFT) contains a corrupted file record.  The file reference number is 0x900000000127c.  The name of the file is "\Program Files\Intel\Media SDK\mfx_mft_h265ve_32.dll".
    Code:
    Event[6610]:
      Log Name: System
      Source: Ntfs
      Date: 2018-04-23T17:22:24.627
      Event ID: 133
      Task: N/A
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: aja
      Description: 
    Skipped posting of 33 repair events.  Repair event posting will now be resumed.
     Here are the skipped posting repair events count by repair verbs:
     BadFRS:            6
     OrphanChildFRS:    0
     BadClusters:       0
     BadFreeClusters:   0
     CrossLink:         0
     SDEntry:           0
     InvalidSecurityId: 0
     IndexAttribute:    0
     IndexSubtree:      0
     IndexOffset:       0
     IndexEntry:        12
     IndexOrder:        0
     Connect:           5
     BreakCycle:        0
     FRSAllocate:       10
     Others:            0
    Code:
    
    Event[13612]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13613]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13614]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13615]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13616]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13617]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13618]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13619]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13620]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13621]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13622]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13623]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13624]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13625]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13626]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13627]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13628]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13629]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13630]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13631]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13632]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13633]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13634]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13635]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13636]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13637]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13638]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13639]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    
    
    Event[13640]:
      Log Name: System
      Source: Disk
      Date: 2018-04-28T13:50:51.229
      Event ID: 51
      Task: N/A
      Level: Warning
      Opcode: N/A
      Keyword: Classic
      User: N/A
      User Name: N/A
      Computer: aja
      Description: 
    An error was detected on device \Device\Harddisk1\DR1 during a paging operation.
    Code:
    Event[6504]:
    Log Name: System
    Source: Ntfs
    Date: 2018-04-23T16:36:59.626
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: aja
    Description: 
    A corruption was discovered in the file system structure on volume D:.
    
    
    The Master File Table (MFT) contains a corrupted file record. The file reference number is 0xb000000001254. The name of the file is "\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9.rtl".
    
    
    
    
    Event[6505]:
    Log Name: System
    Source: Ntfs
    Date: 2018-04-23T16:36:59.626
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: aja
    Description: 
    A corruption was discovered in the file system structure on volume D:.
    
    
    The Master File Table (MFT) contains a corrupted file record. The file reference number is 0xb000000001255. The name of the file is "\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.o".
    
    
    
    
    Event[6506]:
    Log Name: System
    Source: Ntfs
    Date: 2018-04-23T16:36:59.626
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: aja
    Description: 
    A corruption was discovered in the file system structure on volume D:.
    
    
    The Master File Table (MFT) contains a corrupted file record. The file reference number is 0xb000000001256. The name of the file is "\Program Files (x86)\Common Files\Intel\OpenCL\bin\x64\clbltfne9_img_cbk.rtl".
    
    
    
    
    Event[6507]:
    Log Name: System
    Source: Ntfs
    Date: 2018-04-23T16:36:59.626
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: aja
    Description: 
    A corruption was discovered in the file system structure on volume D:.
    
    
    The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x900000000125b. The name of the file is "\Program Files (x86)\Common Files\Intel\OpenCL\bin\x86\tbb\tbb_preview.dll".
    
    
    
    
    Event[6508]:
    Log Name: System
    Source: Ntfs
    Date: 2018-04-23T16:36:59.626
    Event ID: 55
    Task: N/A
    Level: Error
    Opcode: Info
    Keyword: N/A
    User: S-1-5-18
    User Name: NT AUTHORITY\SYSTEM
    Computer: aja
    Description: 
    A corruption was discovered in the file system structure on volume D:.
    
    
    The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x900000000127c. The name of the file is "\Program Files\Intel\Media SDK\mfx_mft_h265ve_32.dll".
    Last edited by zbook; 28 Apr 2018 at 20:56.
      My ComputerSystem Spec

  2.    09 May 2018 #12

    seems i have found a solution! i read on gHacks about a work around for a freezing chrome browser problem. i wondered if it might work for me. i applied it after a freeze after a clean install of 1803 about 2 days in. so far i've had no other freezing issues. apparently pressing the windows key + Alt + Shift + B will reset the graphics driver. It takes a couple of seconds to do its stuff. so, hope this may work for some other folks as well. thanks to zbook and caledon ken for weighing in. i've copied their suggestions in case this possible solution fails... cheers!!! ( no issues with 1803 either)
      My ComputerSystem Spec


 
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