Documents Cannot Be Attached To Fax Message

I have a problem which has suddenly developed in which I am unable to attached documents to fax messages.
Message reads: C\users\roger\1\appdata\local\temp\1d3d78e8765a5.tif
Cannot be attached to fax message.

Has anyone had the same problem?

Try moving the file from the temp folder to the desktop or docs folder?

Maybe some windows permissions stopping it from opening a file in temp maybe?