Start menu not working

Page 1 of 2 12 LastLast

  1. Posts : 23
    Microsoft Windows 10 Pro 64 bitar 10586 Multiprocessor Free
       #1

    Start menu not working


    HiThe Windows 10 Start Menu has stopped working, when I click it, nothing will happen. Same with action center. All updates have been installed. Does anyone have any solution to the problem?
      My Computer


  2. Posts : 10,929
    Win10 x64
       #2

    Do you have a firewall installed other than Windows Firewall? I had the same issue using another firewall that was blocking auto updates. This occurred after the latest Windows Update.
      My Computer


  3. Posts : 23
    Microsoft Windows 10 Pro 64 bitar 10586 Multiprocessor Free
    Thread Starter
       #3

    I have comodo internet security installed, should i try uninstall it?Discovered it yesterday, but have not used the computer in a few days.
      My Computer


  4. Posts : 10,929
    Win10 x64
       #4

    The start menu not working is due to a firewall blocking some kind of updates for the Microsoft apps/store etc. The only way I could fix it was to uninstall the firewall I was using. The Windows Firewall is good enough by itself. A lot of 3rd party firewalls are just a front end to it providing more options.
      My Computer


  5. Posts : 23
    Microsoft Windows 10 Pro 64 bitar 10586 Multiprocessor Free
    Thread Starter
       #5

    tried to uninstall the firewall but there was no difference.
      My Computer


  6. Posts : 10,929
    Win10 x64
       #6

    There may be more underlying issues here than just your firewall blocking, which was my issue. I am sure someone else can post with more information on what they have experienced with this issue.
      My Computer


  7. Posts : 41,412
    windows 10 professional version 1607 build 14393.969 64 bit
       #7

    Perform the following steps:
    1) Open administrative powershell and type or copy and paste these commands:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative powershell box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    6) Get-AppxPackage Microsoft.Windows.ShellExperienceHost | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    Re-register Start Menu in Windows 10 Windows 10 Tutorials
    7) net user test /add
    8) shutdown /r
    9) sign on with the new user named test
    10) report into the thread whether the start menu works or not
    11) sign on with default user and report into the thread whether the start menu works or not
      My Computer


  8. Posts : 23
    Microsoft Windows 10 Pro 64 bitar 10586 Multiprocessor Free
    Thread Starter
       #8

    Hi
    After the first four steps, this is what it says:

    Windows PowerShellCopyright (C) Microsoft Corporation. All rights reserved.PS C:\WINDOWS\system32> sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.PS C:\WINDOWS\system32> dism /online /cleanup-image /restorehealth>>Deployment Image Servicing and Management toolVersion: 10.0.16299.15Image Version: 10.0.16299.334[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.PS C:\WINDOWS\system32> chkdsk /scanThe type of the file system is NTFS.Stage 1: Examining basic file system structure ... 687616 file records processed.File verification completed. 16892 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 2227 reparse records processed. 884638 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 2227 reparse records processed.Stage 3: Examining security descriptors ...Security descriptor verification completed. 98512 data files processed.CHKDSK is verifying Usn Journal... 41944912 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 243617791 KB total disk space. 209001748 KB in 479202 files. 297464 KB in 98513 indexes. 0 KB in bad sectors. 816995 KB in use by the system. 65536 KB occupied by the log file. 33501584 KB available on disk. 4096 bytes in each allocation unit. 60904447 total allocation units on disk. 8375396 allocation units available on disk.PS C:\WINDOWS\system32>
      My Computer


  9. Posts : 23
    Microsoft Windows 10 Pro 64 bitar 10586 Multiprocessor Free
    Thread Starter
       #9

    The start menu did not work on the new user account or the old one, after the steps above.
      My Computer


  10. Posts : 41,412
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    Please run the beta log collector and post a zip into this thread:
    https://www.tenforums.com/attachment...-v2-beta10.zip
    (extract > open)
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:55.
Find Us




Windows 10 Forums