Windows 10: Windows10 update damaged something, attempting repair, some advise adv

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  1.    08 Apr 2018 #1

    Windows10 update damaged something, attempting repair, some advise adv


    Hello,

    Windows10 update scrambled the laptop. So I have a windows10 recovery disc in the drive and trying to go for repair.

    There's a lot more to it and of how far I've come but at the moment I'm stuck so if you know what I need to do I would be very grateful if you'd advise me.

    I try
    - troubleshoot
    - reset this pc
    - keep my files
    And I am met with the message: "the drive where windows is installed is locked. Unlock the drive and try again."

    So I am trying to do just that. So I have done some searching and found some suggestions but it needs a bit of adjusting.

    Okay so:
    The disc is in the machine.

    I have done some things with command prompt Xadministrator)

    And I am trying to write the line command as set out by someone else online.

    (do I link it here or no links allowed?)

    I have followed the steps but am stuck on one of the steps. Specifically when they say " and at the command prompt run the following:"

    cd /d b:\EFI\Microsoft\Boot\ bootrec /fixboot

    The problem is on my machine I need to write it a bit differently somehow - what do I need to type instead? I've tried some variations without success.

    I can provide screen shots if told how to add them.

    Please note:
    My EFI system is written as ESP on command prompt.
    And mine is on volume 2 rather than volume 3, and the computer assigned it under letter "e"

    I also don't want to lose my files.

    Thank you
      My ComputerSystem Spec

  2. Clintlgm's Avatar
    Posts : 829
    Win 10 pro Upgraded from 8.1
       08 Apr 2018 #2

    It would be helpful if you would fill out your My Computer with what you have!! What version of Windows 10, and by any chanced did you have BitLocker turned on?
    Some thoughts laptop notebooks etc sometimes need proprietary drivers, windows updates like to install windows Native drivers so you need to have the ones that came with your laptop or have the latest versions downloaded from your manufacturers support website. Sometimes these need to be installed before updating.
    How many actual hard drives/SSD do you have installed?
    You can try Use Macrium Reflect Rescue Media to Fix Windows Boot Issues - Page 2 - Windows 10 Tutorials

    Not losing your files depends on a backup strategy to make sure that doesn't happen once your computer has crashed might be too late.
    Some other will chime in on using Linux disk to attempt recovery of your data.
    You may be able to remove your hard drive/SSD and use SATA to USB adapter to connect it to another computer and try to recover your data that way.
      My ComputersSystem Spec

  3. topgundcp's Avatar
    Posts : 2,438
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       08 Apr 2018 #3

    Boot up Windows Recovery disk, open Admin command then type:

    diskpart
    list disk
    select disk # =====> where # is the disk containing Windows
    list par
    exit


    Copy and paste the result then we'll go from there.
      My ComputerSystem Spec

  4.    09 Apr 2018 #4

    topgundcp said: View Post
    Boot up Windows Recovery disk, open Admin command then type:

    diskpart
    list disk
    select disk # =====> where # is the disk containing Windows
    list par
    exit


    Copy and paste the result then we'll go from there.
    Hello, thank you for your help.

    Okay I have done as you say, the resulting list partition is as follows :


    Partition ### type size offset

    Partition 1 system 260mb 1024kb
    Partition 2 reserved 16mb 261mb
    Partition 3 primary 919gb 277mb
    Partition 4 recovery 791mb 919gb
    Partition 5 recovery 11gb 920gb
      My ComputerSystem Spec

  5.    09 Apr 2018 #5

    Answers to Clintlgm;1339029

    The computer laptop is a:
    Toshiba satellite C55-C-1m9

    I don't have bitcoin or anything related to it anywhere on my computer (unless it secretly stuck itself there or something)

    Windows version 10 (beyond that I would need instructions on how to ask the cmd prompt or bios what build or update it is.)

    I have a repair cd and a driverpack to hand.



    **How many actual hard drives/SSD do you have installed?**

    I don't know, I don't quite understand the question because I am still learning the limits of the definitions and terms.


    **You can try Use Macrium Reflect Rescue Media to Fix Windows Boot Issues - Page 2 - Windows 10 Tutorials**

    I may look into this a bit later thanks


    **Not losing your files depends on a backup strategy to make sure that doesn't happen once your computer has crashed might be too late. **

    I have seen some of the files on there (condition unknown) during an attempt to repair from image and selecting a source (I have no image that I know, I just used the opportunity to see if anything was still there, of course everything was in basic form only so condition unknown of the actual files inside them)


    **Some other will chime in on using Linux disk to attempt recovery of your data.
    You may be able to remove your hard drive/SSD and use SATA to USB adapter to connect it to another computer and try to recover your data that way.**

    Uh, noted but a bit beyond me at the moment.

    The initial problem was that windows10 did an update and stopped at around 70% I think, then it said something was damaged or wrong somehow - I forgot the actual message and from then I just haven't been able to login at all. The computer will get to the screen prior to the login screen but never manages to get to the login screen and so no login box. None of the screen icons do anything except endlessly reloop that screen.
      My ComputerSystem Spec

  6. topgundcp's Avatar
    Posts : 2,438
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       09 Apr 2018 #6

    Please re-run diskpart but this time, use list volume then post the result:

    diskpart
    list disk
    select disk # =====> where # is the disk containing Windows
    list volume
    exit
      My ComputerSystem Spec

  7.    09 Apr 2018 #7

    topgundcp said: View Post
    Please re-run diskpart but this time, use list volume then post the result:

    diskpart
    list disk
    select disk # =====> where # is the disk containing Windows
    list volume
    exit
    Alright, I've done this (the disk # seems to be zero since that's what line came up when I typed DISKPART>List disk, but according to a previous check of some cmd prompt typing volume zero was the dvd-rom and volume 1 was assigned to letter C, and C is where I believe my actual computers windows to be. Of course there is the windows recovery disk in the dvd-rom, basically I don't know if this that I am saying here is pertinent or irrelevant or anything, I am only mentioning it just incase)

    Results : (the words don't fit on my tiny phone screen so I'm spreading it out a bit)

    Vol # Ltr Label Fs Type Size Status Info

    Vol 0 D 10Home UDF DVD-ROM 2925mb Healthy

    Vol 1 C TIH0063200A NTFS partition 919gb Healthy

    Vol 2 E ESP FAT32 partition 260mb Healthy Hidden

    Vol 3 NTFS partition 791mb Healthy Hidden

    Vol 4 HDDR FAT32 partition 11gb Healthy Hidden
      My ComputerSystem Spec

  8. topgundcp's Avatar
    Posts : 2,438
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       09 Apr 2018 #8

    Partition 1 is volume 2 with label = ESP and that's fine.
    Open Admin command and type:
    mountvol U: /S =====> This command will mount the EFI System partition (ESP) and assign drive letter U:
    bcdboot C:\Windows /s U: /f UEFI
    =====> Rebuild the BCD (Boot configuration data)
    mountvol U: /D ====>
    unmount the partition

    Reboot your PC.
      My ComputerSystem Spec

  9.    09 Apr 2018 #9

    topgundcp said: View Post
    Partition 1 is volume 2 with label = ESP and that's fine.
    Open Admin command and type:
    mountvol U: /S =====> This command will mount the EFI System partition (ESP) and assign drive letter U:
    bcdboot C:\Windows /s U: /f UEFI
    =====> Rebuild the BCD (Boot configuration data)
    mountvol U: /D ====>
    unmount the partition

    Reboot your PC.

    Alright, it's giving me a problem when I try the first command:

    Mountvol U:/S

    Instead of carrying out an action it says a screenful of text explaining things about that command, and then after that it says:

    "possible values for Volumename along with the current mount points are:

    (and then it lists five lines of code, two of which underneath them with asterisks either side States that" NO MOUNT POINTS". The remaining three lines of code or whatever they are apparently have mount points and they are labeled
    C:\
    X:\
    D:\

    Each also has a long line of code which I will type out if you need it?)
      My ComputerSystem Spec

  10. topgundcp's Avatar
    Posts : 2,438
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       10 Apr 2018 #10

    Alright, it's giving me a problem when I try the first command:

    Mountvol U:/S
    All commands should have a space before forward slash
    Did you put a space between U:/S ? should be U: /S
      My ComputerSystem Spec


 
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