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Windows10 update damaged something, attempting repair, some advise adv
Hello,
Windows10 update scrambled the laptop. So I have a windows10 recovery disc in the drive and trying to go for repair.
There's a lot more to it and of how far I've come but at the moment I'm stuck so if you know what I need to do I would be very grateful if you'd advise me.
I try
- troubleshoot
- reset this pc
- keep my files
And I am met with the message: "the drive where windows is installed is locked. Unlock the drive and try again."
So I am trying to do just that. So I have done some searching and found some suggestions but it needs a bit of adjusting.
Okay so:
The disc is in the machine.
I have done some things with command prompt Xadministrator)
And I am trying to write the line command as set out by someone else online.
(do I link it here or no links allowed?)
I have followed the steps but am stuck on one of the steps. Specifically when they say " and at the command prompt run the following:"
cd /d b:\EFI\Microsoft\Boot\ bootrec /fixboot
The problem is on my machine I need to write it a bit differently somehow - what do I need to type instead? I've tried some variations without success.
I can provide screen shots if told how to add them.
Please note:
My EFI system is written as ESP on command prompt.
And mine is on volume 2 rather than volume 3, and the computer assigned it under letter "e"
I also don't want to lose my files.
Thank you