Windows 10: Laptop no longer booting from HDD or recovery USB

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  1.    05 Apr 2018 #1

    Laptop no longer booting from HDD or recovery USB


    Hello everyone,

    My Acer Aspire V3 is refusing to boot to W10 after I forced shutdown when it froze whilst running some large video conversions. I have tried the following:


    • Normal reboot results in the Preparing Automatic Repair on the Acer loading for a few seconds after which the screen goes blank with nothing further.
    • The W10 recovery flash drive I made from the same installation a while ago doesn't boot in UEFI. In legacy it goes as far as the screen with the blue W10 logo before going blank with nothing further.
    • I used HBCD v15 (running on a flash drive made using Rufus) to go into mini XP and try to run chkdsk, but my HDD isn't detected in the disk manager there.
    • Parted Magic on HBCD does show my HDD and I can browse the files there, but as far as I'm aware, it's Linux and can't do chkdsk.
    • None of the DOS based programmes on HBCD load because of a High Memory Area error, so I can't try any of the tools there.


    Frankly, without a BSOD or any error message, I really don't know where to go from here. Any pointers would be greatly appreciated.
      My ComputerSystem Spec

  2.    05 Apr 2018 #2

    Hi and welcome to TF.
    Maybe you could use this Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums if you have access to another computer.
      My ComputersSystem Spec

  3.    05 Apr 2018 #3

    Create a new Windows installer using Rufus. Under Partition Scheme, choose GPT partition Scheme for UEFI. or use the Media Creation Tool. https://www.windowscentral.com/how-create-windows-10-usb-bootable-media-uefi-support
      My ComputerSystem Spec

  4.    05 Apr 2018 #4

    Thanks very much for your swift reply. My other device is a mac and I'm not sure if it would create the bootable USB correctly. I'll give it a go, else I'll try to borrow someone's PC for a few minutes.

    Thank you for pointing this out.
      My ComputerSystem Spec

  5.    05 Apr 2018 #5

    spunk said: View Post
    Create a new Windows installer using Rufus. Under Partition Scheme, choose GPT partition Scheme for UEFI. or use the Media Creation Tool. https://www.windowscentral.com/how-create-windows-10-usb-bootable-media-uefi-support
    That might not help in case HDD is damaged which seems to be the case. Disk could be checked from Hyhi's utility.
      My ComputersSystem Spec

  6.    05 Apr 2018 #6

    spunk said: View Post
    Create a new Windows installer using Rufus. Under Partition Scheme, choose GPT partition Scheme for UEFI. or use the Media Creation Toolhttps://www.windowscentral.com/how-create-windows-10-usb-bootable-media-uefi-support
    Im sure it was the Media Creation Tool I used to create the recovery disk...it was a while ago. I used Rufus for HBCD and probably selected the wrong partition scheme.

    I'll try what you've suggested. Thank you.
      My ComputerSystem Spec

  7.    05 Apr 2018 #7

    CountMike said: View Post
    That might not help in case HDD is damaged which seems to be the case. Disk could be checked from Hyhi's utility.
    Unfortunately i fear you may be right.

    I'm not familiar with PartedMagic but came across GSmartControl which had some tests I could run. It says there was a read failure after completing 10%.

    Not sure what to do with this information. I'll wait till I create the disk you suggested.
      My ComputerSystem Spec

  8.    05 Apr 2018 #8

    CountMike said: View Post
    Hi and welcome to TF.
    Maybe you could use this Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums if you have access to another computer.
    I'm not having any luck booting from this. It was written with Rufus using GPT and I've disabled secureboot on my laptop as I read sometimes this interferes with booting from external media. Still won't boot.

    The recovery tools can't be written using MBR for legacy boot according to Rufus, so I'm a bit stumped...
      My ComputerSystem Spec


  9. Posts : 18,488
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Apr 2018 #9

    1) perform a power reset:
    How to do a "hard reset" on many laptops - Lenovo Community
    2) find 3 flash drives that you can format (> or = 8 GB )
    3) Create a brand new bootable Windows 10 iso
    Download Windows 10
    4) Create a bootable Memtest86+ version 5.01 flash drive:
    Memtest86+ - Advanced Memory Diagnostic Tool
    5) Create a bootable Ubuntu/Linux flash drive:
    Create a bootable USB stick on Windows | Ubuntu tutorials


    Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials:
    Boot from USB Drive on Windows 10 PC Windows 10 Tutorials

    Note
    If you have fast boot or ultra fast boot enabled in your UEFI firmware settings, then you will need to temporarily disable fast boot or ultra fast boot to be able to boot from a USB.
    How to Enable Fast Boot or Ultra Fast Boot in UEFI Firmware Settings for Windows:
    Enable or Disable Fast Boot in UEFI Firmware Settings for Windows Windows 10 Tutorials

    1. Try another USB stick
    2. Try all USB ports (2.0 and 3.0)
    3. Maybe when using UEFI Bios you have to temporarily switch to Legacy in BIOS settings
    4. Turn off temporarily fast boot, secure boot, CSM if enabled
      My ComputerSystem Spec


  10. Posts : 2,429
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       05 Apr 2018 #10

    According to this link: Booting to the Boot Menu and BIOS
    Your laptop use F2 to access BIOS and F12 to access Boot Menu.

    • Normal reboot results in the Preparing Automatic Repair on the Acer loading for a few seconds after which the screen goes blank with nothing further.
    • The W10 recovery flash drive I made from the same installation a while ago doesn't boot in UEFI. In legacy it goes as far as the screen with the blue W10 logo before going blank with nothing further.
    It will take a while to boot. Sometimes several minutes, Did you wait long enough ?
    • I used HBCD v15 (running on a flash drive made using Rufus) to go into mini XP and try to run chkdsk, but my HDD isn't detected in the disk manager there.
    HBCD only works with MBR disk type and will not recognize GPT disk.

    If still cannot boot from Recovery disk. Use your friend's computer and download Macrium Rescue disk from my G-Drive: MacRescue.iso - Google Drive
    The iso is: MacRescue.iso, about 258MB.
    NOTE: Use F2 to access BIOS: enable Boot Menu, disable Secure Boot, disable CSM.

    1. Connect the USB to the PC. Use Disk Management (Win+R->Disk Management) to find out the disk # of the USB
    2. Open Admin Command Prompt (Win+R->Command Prompt (Admin) and type:
      diskpart
      select disk # =====> where # is the disk number from step 1
      clean
      convert MBR
      create partition primary
      format fs=fat32 quick
      assign letter=R
      active
      exit
      bootsect /nt60 R: ====> This will updates the master boot code for the USB
      exit
    3. Double click MacRescue.iso. This will mount the iso as a virtual DVD drive with a letter assigned, seen in This PC
    4. copy the content of the virtual DVD to R: (Your USB)
    5. Reboot your PC and keep tapping on F12 to access boot menu then select the usb with UEFI prefix to boot into GPT mode
    6. Once booted. From the Macrium screen, click on Fix Windows Boot problems and follow the screen to complete
      Click image for larger version. 

Name:	MR6_FixBootProblems.png 
Views:	3 
Size:	101.6 KB 
ID:	183557
    7. Reboot your PC.


    NOTE: If still does not boot then the problem is in the C drive, System file(s) corrupted. You would need to boot from the Windows Installation disk to perform custom upgrade. Use step 2 above to create a bootable Windows Installation. Don't use Rufus.
    Last edited by topgundcp; 05 Apr 2018 at 09:42.
      My ComputerSystem Spec


 
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