Windows 10: Laptop no longer booting from HDD or recovery USB

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  1.    05 Apr 2018 #11

    Thank you for your replies.

    zbook said: View Post
    Thanks for this suggestion. I have just done this but still no luck booting to Kyhi in either UEFI or legacy.
    zbook said: View Post
    4) Create a bootable Memtest86+ version 5.01 flash drive:
    Memtest86+ - Advanced Memory Diagnostic Tool
    It managed to boot to Memtest and ran a full scan reporting no errors.


    zbook said: View Post
    3) Create a brand new bootable Windows 10 iso
    Download Windows 10

    5) Create a bootable Ubuntu/Linux flash drive:
    Create a bootable USB stick on Windows | Ubuntu tutorials


    Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials:
    Boot from USB Drive on Windows 10 PC Windows 10 Tutorials
    I will try these steps now, thank you so much.
    zbook said: View Post
    1. Try another USB stick
    2. Try all USB ports (2.0 and 3.0)
    3. Maybe when using UEFI Bios you have to temporarily switch to Legacy in BIOS settings
    4. Turn off temporarily fast boot, secure boot, CSM if enabled
    I have tried 3 USB sticks and all the USB ports. I have turned off SecureBoot. Thank you for these steps, it has helped rule out possible issues.


    topgundcp said: View Post
    According to this link: Booting to the Boot Menu and BIOS
    Your laptop use F2 to access BIOS and F12 to access Boot Menu.
    It will take a while to boot. Sometimes several minutes, Did you wait long enough ?
    HBCD only works with MBR disk type and will not recognize GPT disk.
    Thanks for your reply. I managed to find out it's F2 for BIOS and have set USB HDD first on the priority list. Before your post I had left it running for about ten minutes. I just left it for an hour with the same results.

    I didn't realise that about HBCD, thank you very much for pointing this out.

    topgundcp said: View Post
    If still cannot boot from Recovery disk. Use your friend's computer and download Macrium Rescue disk from my G-Drive: MacRescue.iso - Google Drive
    The iso is: MacRescue.iso, about 258MB.
    NOTE: Use F2 to access BIOS: enable Boot Menu, disable Secure Boot, disable CSM.

    1. Connect the USB to the PC. Use Disk Management (Win+R->Disk Management) to find out the disk # of the USB
    2. Open Admin Command Prompt (Win+R->Command Prompt (Admin) and type:
      diskpart
      select disk # =====> where # is the disk number from step 1
      clean
      convert MBR
      create partition primary
      format fs=fat32 quick
      assign letter=R
      active
      exit
      bootsect /nt60 R: ====> This will updates the master boot code for the USB
      exit
    3. Double click MacRescue.iso. This will mount the iso as a virtual DVD drive with a letter assigned, seen in This PC
    4. copy the content of the virtual DVD to R: (Your USB)
    5. Reboot your PC and keep tapping on F12 to access boot menu then select the usb with UEFI prefix to boot into GPT mode
    6. Once booted. From the Macrium screen, click on Fix Windows Boot problems and follow the screen to complete
      Attachment 183557
    7. Reboot your PC.


    NOTE: If still does not boot then the problem is in the C drive, System file(s) corrupted. You would need to boot from the Windows Installation disk to perform custom upgrade. Use step 2 above to create a bootable Windows Installation. Don't use Rufus.
    Thank you so very much for these steps. I will get onto these now.
      My ComputerSystem Spec

  2.    05 Apr 2018 #12

    topgundcp said: View Post
    NOTE: If still does not boot then the problem is in the C drive, System file(s) corrupted. You would need to boot from the Windows Installation disk to perform custom upgrade. Use step 2 above to create a bootable Windows Installation. Don't use Rufus.
    This is getting more and more like a lost cause. I couldn't boot to MacRescue after trying all 3 USB ports and drives I have. SecureBoot is the only problematic boot option I have, which I turned off. My friend's x64 UEFI W10 laptop (same as mine) did boot to MacRescue, so at least I know the USB is okay. Would corrupt system files also prevent MacRescue from booting? Memtest86+ worked.

    Am I right to assume doing a custom upgrade of W10 using the Media Creation Tool will delete all my files? If so, are there any other boot tools you would suggest I try as a last ditch attempt before the inevitable?
      My ComputerSystem Spec


  3. Posts : 2,014
    Windows 3.1 to Windows 10
       05 Apr 2018 #13

    I see you having same results as in rescue media topic...
    Yes a clean install of windows 10 will remove your personal files....
    Unless you can boot into windows installation media, and them use command prompt to copy your personal files..

    Another option is to remove your drive and use an external HDD enclosure - then use other PC to read your drive..

    PESE should boot the PC with the HDD removed..
      My ComputerSystem Spec


  4. Posts : 2,429
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       05 Apr 2018 #14

    This is getting more and more like a lost cause. I couldn't boot to MacRescue after trying all 3 USB ports and drives I have. SecureBoot is the only problematic boot option I have, which I turned off. My friend's x64 UEFI W10 laptop (same as mine) did boot to MacRescue, so at least I know the USB is okay. Would corrupt system files also prevent MacRescue from booting? Memtest86+ worked.
    If your friend's PC is the same as yours. Boot into BIOS and compare the settings between the 2's. In addition, check the BIOS version of your PC. Rescue disk should boot without the SSD/HD connected.
    Am I right to assume doing a custom upgrade of W10 using the Media Creation Tool will delete all my files? If so, are there any other boot tools you would suggest I try as a last ditch attempt before the inevitable?
    If you boot the Windows installation, press SHIFT+F10 should open the command prompt then manually run setup.exe which will give you the choice to upgrade Windows and retain all data. As good practice, you should copy your personal data to an external HD before trying to fix the problem.
      My ComputerSystem Spec


  5. Posts : 18,607
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Apr 2018 #15

    The boot was successful without Windows using Memtest86+ version 5.01.
    How about booting to Ubuntu/Linux?
    Using a hard drive enclosure is an inexpensive method to save the files.
    These are some links on using Ubuntu / Linux:
    How to Fix a Corrupted Windows NTFS Filesystem With Ubuntu
    Linux to the rescue! How Ubuntu can help a computer in distress | PCWorld
    Recover Data Like a Forensics Expert Using an Ubuntu Live CD
    The 10 Cleverest Ways to Use Linux to Fix Your Windows PC
      My ComputerSystem Spec

  6.    05 Apr 2018 #16

    Kyhi said: View Post
    I see you having same results as in rescue media topic...Yes a clean install of windows 10 will remove your personal files....
    Unless you can boot into windows installation media, and them use command prompt to copy your personal files..
    Another option is to remove your drive and use an external HDD enclosure - then use other PC to read your drive..
    PESE should boot the PC with the HDD removed..
    Thank you for replying here, Kyhi. In your comment on the rescue media topic, I downloaded Macrium Free but couldn't see an option to create bootable media using your ISO there. I did create the Macrium bootable rescue media, which worked on my friend's PC but not on mine. Both in legacy and UEFI I see the USB LED flash repeatedly during the OEM splash screen, but then stops when the screen goes blank.

    I don't understand what is preventing booting to a USB (except Memtest86) even if the HDD is damaged.

    I will source a cheap 2.5 enclosure and do as you suggested to at least retrieve my files.



    topgundcp said: View Post
    If your friend's PC is the same as yours. Boot into BIOS and compare the settings between the 2's. In addition, check the BIOS version of your PC. Rescue disk should boot without the SSD/HD connected.
    My friend's PC is a Toshiba Satellite C850. SecureBoot is off in both. There is no fast boot option in either. Boot mode on his says UEFI or CSM, mine says UEFI or Legacy (although I think legacy IS CSM). All the media I have tried to create booted fine in UEFI on his. His is Insyde Corp v6.8, SMBIOS 2.7 (from msinfo32). Mine just says v1.32, VGA BIOS Intel v1037 on the BIOS. Both are using the InsydeH20 setup utility revision 3.7.
    topgundcp said: View Post
    IIf you boot the Windows installation, press SHIFT+F10 should open the command prompt then manually run setup.exe which will give you the choice to upgrade Windows and retain all data. As good practice, you should copy your personal data to an external HD before trying to fix the problem.
    Thanks for this tip. Unfortunately it didn't boot into the Windows installation in either legacy or UEFI mode. I will get a 2.5 enclosure to back up my files.




    zbook said: View Post
    The boot was successful without Windows using Memtest86+ version 5.01.
    How about booting to Ubuntu/Linux?
    Using a hard drive enclosure is an inexpensive method to save the files.
    These are some links on using Ubuntu / Linux:
    How to Fix a Corrupted Windows NTFS Filesystem With Ubuntu
    Linux to the rescue! How Ubuntu can help a computer in distress | PCWorld
    Recover Data Like a Forensics Expert Using an Ubuntu Live CD
    The 10 Cleverest Ways to Use Linux to Fix Your Windows PC
    Thank you for these links. Yes, as well as Memtest86+ when I used HBCD, the Linux based partition management environment did work and showed my HDD. I will go through your URLs and work out a plan using Linux. Thank you very much.
      My ComputerSystem Spec

  7.    05 Apr 2018 #17

    I am happy to report I managed to boot to Ubuntu 17.10 live and I was able to browse my HDD. I now need to find ubuntu drivers for my wlan and then I'll be able to install the packages on the four URLs to try and repair my HDD.
      My ComputerSystem Spec


  8. Posts : 2,014
    Windows 3.1 to Windows 10
       06 Apr 2018 #18

    I am Glad to see you are making some progress - with this issue..
      My ComputerSystem Spec

  9.    06 Apr 2018 #19

    I ended up booting to a live persistent Xubuntu 18.04 as I have a Broadcom WLAN which needed an ethernet connection to install every restart with a live USB.

    The Disk application on Xubuntu reported 3200 failed sectors on my 1TB ST1000LM024 HN-M101MBB with failed SMART and most attributes coming up as Old-Age or Pre-Fail. GParted doesn't do a full check because of the bad sectors. I got halfway with BadBlocks and the text file had over 1000 lines.

    Would I be right in thinking this isn't salvageable and it's time for a new HDD?

    If that's the case and I need to do a fresh W10 install on a new HDD, how will I get my activation code? This was originally a W8 system and I took up the free upgrade. Would the digital licence on the Microsoft servers still work with a new HDD?
      My ComputerSystem Spec


  10. Posts : 18,607
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Apr 2018 #20

    Nice progress.
    Having upgraded from Windows 8 to Windows 10 during the free period should have created a digital license on the Microsoft servers.
    So you should be able to replace the drive.
    For major hardware changes, for example a motherboard, it is recommended to have created a Microsoft account.
    https://support.microsoft.com/en-us/...ardware-change
    Enable and Disable Driver Verifier in Windows 10 Windows 10 Tutorials
    How to Use Your Free Windows 10 License After Changing Your PC’s Hardware
      My ComputerSystem Spec


 
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