Nothing works! Help!

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  1.    14 Apr 2018 #11

    I read somewhere that when you do a reset on one of these thats been upgraded to windows 10 that it erases EVERYTHING instead of just going back to factory settings. It will actually display the windows 10 home screen, but the only icon is the recycle bin and i cant open it. I can even open a window that displays the diffirent programs. But they are just program names. Click on one and theres nothing there. Tells me that it cant find it. So i believe the hard drive does work. Man! This is seriously frustrating!
      My ComputerSystem Spec

  2.    14 Apr 2018 #12

    Gbas420 said: View Post
    I read somewhere that when you do a reset on one of these thats been upgraded to windows 10 that it erases EVERYTHING instead of just going back to factory settings. It will actually display the windows 10 home screen, but the only icon is the recycle bin and i cant open it. I can even open a window that displays the diffirent programs. But they are just program names. Click on one and theres nothing there. Tells me that it cant find it. So i believe the hard drive does work. Man! This is seriously frustrating!
    It might be frustrating but at least it's a step forward.
    --- Type winver in the search box and let us know what version & OS build you have.
    Create a 2nd local administrator user account in case it comes in handy if you have issues with the sign-in account.
    Then go into settings, select Update & Security and check the status of your updates.
    --- They have to be up-to-date in order to continue
    You might also want to ensure Windows is activated. Go into Control Panel, select System and see what the Windows activation section reports.

    BTW, Thanks to Essenbe’s link in post #3, it’s also possible to acquire the original Windows 8.1 Detailed Specifications for satellite_C55DT-A5305.pdf. Detailed Specifications for satellite_C55DT-A5305.pdf

    Post #1 “i read somewhere that on these units.. Doing the restore when its been upgraded to win 10 erases everything. That part appears to be correct because i now have a $500 paperweight!’
    --- Not true as wiping out the OS, etc.
    --- What’s true is your data and applications aren’t saved.
      My ComputersSystem Spec


 
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