Deleting Folder from Windows 10


  1. Posts : 9
    Windows 10
       #1

    Deleting Folder from Windows 10


    Good Morning, and Happy Easter

    There is a folder on the desktop of my wife's windows 10 PC that I cannot delete,



    If I left click on the folder, entitled Mirror Image, message says folder empty, but if I right click on the folder then left click on properties it shows that the size is 175 GB. This amounts to approx. 70% of what is on the hard drive.


    I googled this problem and have tried all the suggestions, including trying in safe mode.The last thing I tried was:
    CMD
    C:\Users\Catherine>cd /d C:\Users\Catherine\Desktop

    C:\Users\Catherine\Desktop>dir /x


    The file in question has the short name of MIRROR~1
    C:\Users\Catherine\Desktop>rmdir /q /s MIRROR~1


    When I press enter nothing happens. No further text, Nothing The cursor is flashing but I am unable to enter anything.

      My Computer

  2. spunk's Avatar
    Posts : 3,071
    Windows 10 Pro 64 Bit 20H2
       #2

    In File Explorer Browse to C:\Users\Catherine\Desktop in this folder, open the Mirror folder, delete the files inside. If the files are locked, try LockHunter to remove the lock,
      My Computer


  3. Posts : 9
    Windows 10
    Thread Starter
       #3

    Deleting Folder from Windows 10


    Many thanks for your reply, but when I try to open the folder, it says the folder is empty
      My Computer

  4. spunk's Avatar
    Posts : 3,071
    Windows 10 Pro 64 Bit 20H2
       #4

    OK, then right click the folder and delete it in the Users\Catherine\Desktop folder. Download LockHunter to unlock it.
      My Computer


  5. Posts : 9
    Windows 10
    Thread Starter
       #5

    Deleting Folder from Windows 10


    I have downloaded LockHunter and it says folder is not locked. Just to remind you, when I click on folder, it says folder empty
      My Computer

  6. spunk's Avatar
    Posts : 3,071
    Windows 10 Pro 64 Bit 20H2
       #6

    There may be corruption on your C: drive.
    Press the Win key+X and choose Command Prompt (Admin) or PowerShell (Admin) type chkdsk /R and press enter. Now type a Y for Yes and reboot the computer. Check Disk will run at next bootup and take some time. It will check for Orphaned files and remove them and check for Bad Sectors that this file may reside on.
      My Computer


  7. Posts : 9
    Windows 10
    Thread Starter
       #7

    Deleting Folder from Windows 10


    Hi Spunk

    Have done that twice today, and each time it took about three hours. On both occasions it stuck on 17% for over 150 minutes, but it restarted with no report on the findings.

    Nothing has changed. Folder is not locked, folder says empty, but when I try to delete it it gets up to 173 GB, then continues to add files but the size never increases.
      My Computer


  8. Posts : 287
    win 10 home
       #8

    Have you tried renaming the folder to eight characters? Gets rid of the space between Mirror and Image; and allows the DOS to recognize the folder name in its entirety.

    Another possibility, from way out in left field, it is a virtual mirror image of a virtual folder that exists in one's user folder under Searches. Given the folder's size, 0/173GB, this is typical of a virtual folder under Searches.
      My Computer


  9. Posts : 9
    Windows 10
    Thread Starter
       #9

    Deleting Folder from Windows 10


    Hi Everyone

    Just an update.

    Nothing suggested on this , or on other forums, has proved successful in removing this folder from the PC.

    I have however found a solution. I recently subscribed to Acronis True Image 2018, which backs up not only files and folders to the cloud but also the contents of the hard drive - mirror image . Discussing this problem with their support team I was advised that there is a facility to exclude any file/folder one chooses. I have therefore started a full backup of my wife's PC excluding the folder said to contain 175 GB. When this is done I can reformat her hard drive and then reinstall the mirror image which will not have this obstinate folder on it.

    Thanks for all your suggestions.
      My Computer


 

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