New
#31
I did receive a BSOD yesterday and I think this was before I did the repair upgrade:
UNEXPECTED KERNAL MODE TRAP
For all steps please post images of the test results into the thread (whether known or not known) so that results can be viewed and referred to as needed.
Software that is known to be causes/sources of BSOD are removed during the troubleshooting process.
The fewer the confounding factors the better during the troubleshooting process.
For the drive with the bad block please run the HD Tune test overnight so that the results are available in the thread.
Whenever there is a BSOD please run the beta log collector and post results into the thread for troubleshooting.
For memory dumps they may take a long time to upload and download so we use mini dumps. If the mini dumps do not report misbehaving drivers then we may use the memory dumps. At this time with no dump files it would be good to have the memory dump. If it is < then 1 Gb or perhaps 1.5 GB, zip it and post it into the thread.
The error test on D: has almost completed so results soon. I have attached an updated log collector, will work on memory dump upload soon.
I take the C: HD Tune tests were unremarkable?
M-MAXIMUSXHERO (2018-04-02 14 42).zip
This is the memory dump > please find it using file explorer (c:\windows\memory.dmp) > save to desktop > zip > post into the thread
C:\WINDOWS\MEMORY.DMPCreation date: 04/01/2018 16:01:45Size on disk: 825 MB
The HD Tune drive test was ok. If there are notable problems I'll report them into the thread so that you will know.
Samusng has software that can be run on some of their drives. See if the software can be run on the Samsung drives and post the images into the thread.
Post in place upgrade repair please post a new image into the thread for startup and recovery system failure.
The RAM on the computer is currently mismatched (different SKU).
How come the 8GB RAM was changed to the 4B RAM?
Code:Event[831]: Log Name: System Source: Disk Date: 2018-04-02T14:07:24.025 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: M-MaximusXHero Description: The device, \Device\Harddisk1\DR1, has a bad block. Event[832]: Log Name: System Source: Disk Date: 2018-04-02T14:07:27.689 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: M-MaximusXHero Description: The device, \Device\Harddisk1\DR1, has a bad block. Event[833]: Log Name: System Source: Disk Date: 2018-04-02T14:07:31.391 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: M-MaximusXHero Description: The device, \Device\Harddisk1\DR1, has a bad block.
Last edited by zbook; 01 Apr 2018 at 22:26.
Is it ok to PM you the memory dump? Your private messages are full...
It would be great to get this sorted before the Spring update drops and I will likely clean install then. Really appreciate your help so far. :)