Windows 10: Blue spinning pin wheel, program not responding?

Page 5 of 29 FirstFirst ... 3456715 ... LastLast

  1. Posts : 19,915
    windows 10 professional version 1607 build 14393.969 64 bit
       01 Apr 2018 #41

    Open file explorer > this PC > C: > in the right upper corner search for: C:\windows\memory.dmp > save to desktop > zip > post into the thread for debugging

    The RAM modules are OK. Ordinarily they can be followed in sequence in the thread. The PM had been opened and sorry that another thread had been opened in the meantime so everything is good.
      My ComputerSystem Spec


  2. Posts : 19,915
    windows 10 professional version 1607 build 14393.969 64 bit
       02 Apr 2018 #42

    The memory dump debugging displayed 1 misbehaving software driver.

    *** ERROR: Module load completed but symbols could not be loaded for MbamChameleon.sys

    1) Uninstall Malwarebytes and after its un-installation use the applicable uninstall tool
    Malwarebytes Cleanup Utility download and instr... | Official Malwarebytes Support

    2) Download and install: Whocrashed
    http://www.resplendence.com/whocrashed

    3) In the left upper corner above analyze click on tools > click crash dump test > type: ACCEPT
    4) Click analyze
    5) Post an image of the Whocrashed crash dump test into the thread
    6) Run the beta version of the log collector and post a new zip into the thread
    7) Use file explorer to find the memory dump > zip > post a link into the thread
      My ComputerSystem Spec

  3.    02 Apr 2018 #43

    2018-04-02 19:51:52.850 mb-clean:3.1.0.1035 @ Malwarebytes. All rights reserved.2018-04-02 19:51:53.508 No Malwarebytes software installed.2018-04-02 19:52:00.175 Trying to delete REG key: HKCU\SOFTWARE\Malwarebytes2018-04-02 19:52:00.177 HKLM\SYSTEM\CurrentControlSet\Services\ESProtectionDriver does not exist.2018-04-02 19:52:00.180 HKLM\SYSTEM\CurrentControlSet\Services\MBAMChameleon does not exist.2018-04-02 19:52:00.182 HKLM\SYSTEM\CurrentControlSet\Services\MBAMFarflt does not exist.2018-04-02 19:52:00.184 HKLM\SYSTEM\CurrentControlSet\Services\MBAMProtection does not exist.2018-04-02 19:52:00.187 HKLM\SYSTEM\CurrentControlSet\Services\MBAMService does not exist.2018-04-02 19:52:00.189 HKLM\SYSTEM\CurrentControlSet\Services\MBAMSwissArmy does not exist.2018-04-02 19:52:00.191 HKLM\SYSTEM\CurrentControlSet\Services\MBAMWebProtection does not exist.2018-04-02 19:52:00.884 Trying to delete path C:\ProgramData\Malwarebytes\2018-04-02 19:52:00.886 Trying to delete file or folder: C:\ProgramData\Malwarebytes\2018-04-02 19:52:00.889 Trying to delete path C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\2018-04-02 19:52:00.890 Cannot delete path C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\, reasonThe system cannot find the path specified.(error=3))2018-04-02 19:52:00.892 Trying to delete path C:\Program Files\Malwarebytes\Anti-Malware\2018-04-02 19:52:00.894 Cannot delete path C:\Program Files\Malwarebytes\Anti-Malware\, reasonThe system cannot find the path specified.(error=3))2018-04-02 19:52:00.896 --------END OF LOG FILE ----------2018-04-02 20:21:05.342 mb-clean:3.1.0.1035 @ Malwarebytes. All rights reserved.2018-04-02 20:21:05.948 No Malwarebytes software installed.2018-04-02 20:21:08.359 HKLM\SYSTEM\CurrentControlSet\Services\ESProtectionDriver does not exist.2018-04-02 20:21:08.362 HKLM\SYSTEM\CurrentControlSet\Services\MBAMChameleon does not exist.2018-04-02 20:21:08.365 HKLM\SYSTEM\CurrentControlSet\Services\MBAMFarflt does not exist.2018-04-02 20:21:08.367 HKLM\SYSTEM\CurrentControlSet\Services\MBAMProtection does not exist.2018-04-02 20:21:08.370 HKLM\SYSTEM\CurrentControlSet\Services\MBAMService does not exist.2018-04-02 20:21:08.372 HKLM\SYSTEM\CurrentControlSet\Services\MBAMSwissArmy does not exist.2018-04-02 20:21:08.374 HKLM\SYSTEM\CurrentControlSet\Services\MBAMWebProtection does not exist.2018-04-02 20:21:09.075 Trying to delete path C:\ProgramData\Malwarebytes\2018-04-02 20:21:09.077 Cannot delete path C:\ProgramData\Malwarebytes\, reasonThe system cannot find the path specified.(error=3))2018-04-02 20:21:09.080 Trying to delete path C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\2018-04-02 20:21:09.081 Cannot delete path C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes\, reasonThe system cannot find the path specified.(error=3))2018-04-02 20:21:09.083 Trying to delete path C:\Program Files\Malwarebytes\Anti-Malware\2018-04-02 20:21:09.085 Cannot delete path C:\Program Files\Malwarebytes\Anti-Malware\, reasonThe system cannot find the path specified.(error=3))2018-04-02 20:21:09.087 --------END OF LOG FILE ----------
      My ComputerSystem Spec


  4. Posts : 19,915
    windows 10 professional version 1607 build 14393.969 64 bit
       02 Apr 2018 #44

    Malwarebytes can be reinstalled 1 week after the last BSOD.
    The longer the time period to reinstall the software the stronger the cause and effect after a reinstall.
    If the reinstall produces a new BSOD then uninstall the software and find alternative AV software.
    If the reinstall does not produce a BSOD then continue using the software.

    If you do not plan to reinstall the software then create a ticket with Malwarebytes about the incomplete registry un-installation.
      My ComputerSystem Spec

  5.    02 Apr 2018 #45

    Click image for larger version. 

Name:	Who Crashed.png 
Views:	2 
Size:	51.5 KB 
ID:	183187
      My ComputerSystem Spec

  6.   My ComputerSystem Spec

  7.    02 Apr 2018 #47

    zbook said: View Post
    7) Use file explorer to find the memory dump > zip > post a link into the thread
    Am I supposed to let WhoCrashed make a crash? Can't find any dump files after the WhoCrashed Analysis.

    Edit: Any particular settings you'd prefer for the memtest?

    PassMark MemTest86 - Memory Diagnostic Tool - Technical Information
      My ComputerSystem Spec


  8. Posts : 19,915
    windows 10 professional version 1607 build 14393.969 64 bit
       02 Apr 2018 #48

    C:\WINDOWS\Minidump does not exist.
    C:\WINDOWS\MEMORY.DMP was not found

    In the left lower corner type system > open system control panel > on the left pane click advanced system settings > under performance > click settings > on performance settings > click the advanced tab > under virtual memory click change > un-check automatically manage paging file size for all drives > place the dot in No paging file > reboot

    After the reboot > in the left lower corner type system > open system control panel > on the left pane click advanced system settings > under performance > click settings > on performance settings > click the advanced tab > under virtual memory click change > check the box to automatically manage paging file size for all drives

    Then open Whocrashed > above analyze click on tools > click crash dump test > type ACCEPT
    Click analayze > post an image of the Whocrashed crash dump test into the thread
    Run the beta log collector > post a new zip into the thread
      My ComputerSystem Spec


  9. Posts : 19,915
    windows 10 professional version 1607 build 14393.969 64 bit
       02 Apr 2018 #49

    The are many software methods to test RAM.
    Please use Memtest86+ version 5.01 with this link:
    Memtest86+ - Advanced Memory Diagnostic Tool

    See post #13 step #18: There are 2 links.
      My ComputerSystem Spec

  10.    02 Apr 2018 #50

    I will get the Whocrashed update tomorrow, it's getting late and I want to set the mem test up before the end of night.
      My ComputerSystem Spec


 
Page 5 of 29 FirstFirst ... 3456715 ... LastLast

Related Threads
Spinning Wheel after format/update in Windows Updates and Activation
So my Windows 10 started to crash after a while AFK. Every time it used to get REALLY slow and explorer stopped responding. So I made that windows 10 reset and removed all files with the act. Wohoo. Windows 10 was fine again. But after the first...
Spinning Wheel, 100% CPU, Blinking Windows in Performance & Maintenance
I'm posting this on mobile out of sheer desperation. I have no idea what my computer is doing or why. Without further ado, here's what's up. COMPUTER DETAILS: HP ENVY dv6 AMD A4-4300M APU with RADEON HD 2.50GHz 4GB RAM WINDOWS 10 (64 bit) /...
Windows 10 spinning ferris wheel in Installation and Upgrade
Installed Windows 10 and seemed to be a good install as OS worked immediately after installed. Shut down and now all I get is a blue screen and those little balls that spin.
I have a custom built dual boot Win 7 64 bit OS. I got notified about upgrade availability and upgraded successfully with a minor glitch. (The monitor display went off with frequency mismatch. While I was searching for help the machine restarted...
Stuck on configure with spinning wheel in Installation and Upgrade
Update stuck on spinning wheel following download of drivers etc and after copying files. Black screen with blue logo and continuos spinning wheel.

Tags for this Thread

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 21:37.
Find Us