Blue spinning pin wheel, program not responding?

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  1. Posts : 2,979
    Windows 11
    Thread Starter
       #231

    Would you recommend refraining from installing more software/drivers at this point? I was going to install Samsung Magician next.
      My Computer


  2. Posts : 2,979
    Windows 11
    Thread Starter
       #232
      My Computer


  3. Posts : 2,979
    Windows 11
    Thread Starter
       #233

    Desktop is very snappy post clean installation
      My Computer


  4. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #234

    Install all drivers from the Asus website for the computer's configuration.
    For any drivers not available on the Asus website > use the component manufacturer websites.

    Code:
    XBOX ACC	USB\VID_045E&PID_02FE\380902	The drivers for this device are not installed.
    Code:
    PCI Memory Controller	PCI\VEN_8086&DEV_A2A1&SUBSYS_872F1043&REV_00\3&11583659&0&FA	The drivers for this device are not installed.
    Code:
    SM Bus Controller	PCI\VEN_8086&DEV_A2A3&SUBSYS_872F1043&REV_00\3&11583659&0&FC	The drivers for this device are not installed.
    Code:
    Unknown USB Device (Device Descriptor Request Failed)	USB\VID_0000&PID_0002\5&C1BD4D0&0&9	43
    After completing all of the driver downloads > reboot > update windows > reboot > open device manager > click view > show hidden devices > make sure that there are no rows with either a yellow triangle with black exclamation mark or unknown device


    Chrome should be fresh on a clean install.
    If needed: Reset Chrome settings to default - Google Chrome Help
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  5. Posts : 2,979
    Windows 11
    Thread Starter
       #235

    All drivers have been installed. :)


    I took this short clip showing how the blue spinning wheel spins every time I open a new tab and web page, is this normal? MS Edge barely does that at all. Chrome is clean installed and I have signed into my Chrome user profile.

    Chrome
      My Computer


  6. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #236

    Google has a support forum and that may be an option to discuss the findings and see if there are troubleshooting steps.
    Download and install Firefox, and compare to IE, Edge, etc.
    Use Ccleaner to clean browser cache and cookies for the comparison.
    For Ccleaner make sure the default settings are modified so that Memory dumps, Windows error reporting, and Windows log files are not cleaned so that they are available for troubleshooting.
    Ultimately you may need to pick another browser?
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  7. Posts : 2,979
    Windows 11
    Thread Starter
       #237

    I don't know if the spinning wheel every time a new tab/web page loads in Chrome is normal or not, I've got nothing to remember/compare by. It's my instinct that says it's not normal. I will try to talk to some other Chrome users and also say something at Google support. I'll also download Firefox etc and compare as suggested.

    The desktop is very fast and responsive with the clean install and the pesky spinning circle (non Chrome related) seems to be eliminated. There must have been some misbehaving software in the previous installation bogging the system.. I think the spinning circle in Chrome and the intermittent one I had in Windows were separate...

    So no WHEA 0x124 with the clean install must be a good thing? Can overclocking be engaged?
      My Computer


  8. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #238

    The time period was extremely short to assess WHEA problems.
    See if you can use the computer for 1 week under typical conditions and load to see if there are any spontaneous BSOD.
    At then end of 1 week post a beta log collector zip and if available post a memory.dmp
    If there are no WHEA problems confirmed in 1 week then consider opening a thread in the overclocking forum.
      My Computer


  9. Posts : 2,979
    Windows 11
    Thread Starter
       #239

    There is no such spinning blue circles when loading web pages in Firefox so this is strictly a Chrome issue. It's as though the Windows blue circle mirrors the chrome loading wheel as the page loads. I thought maybe an extension and disabled them all but still no change. I also renamed the Chrome profile folder so that a new one was created and still no change. I haven't run ccleaner yet.

    Just to make sure I'm not crazy it is absolutely normal to have the spinning circle initially at Windows startup and while installing programs/drivers correct?

    So a few stress tests on the CPU/hardware in stock configuration? I guess that means no XMP either?
      My Computer


  10. Posts : 41,474
    windows 10 professional version 1607 build 14393.969 64 bit
       #240

    If there are WHEA 0x124 problems with BSOD in the mini or memory dumps after clean install with no over clocking then stress testing would be indicated.
      My Computer


 

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