Blue spinning pin wheel, program not responding?

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  1.    09 Apr 2018 #201

    So the process not completing can mean that it's stuck or not responding? Is it usually purely an issue with the software itself or can other factors contribute?

    Is it likely the 0x124 crash was overclock related? Apparently 0x124 is commonly associated with voltage.

    Other users who are experiencing the LGbusenum.sys bsod are literally getting BSOD and locked out of their system, is there any reason why my system had to be stressed with Driver Verifier to make it BSOD?
    Last edited by Kol12; 10 Apr 2018 at 02:51.
      My ComputerSystem Spec


  2. Posts : 21,401
    windows 10 professional version 1607 build 14393.969 64 bit
       09 Apr 2018 #202

    The over clocking history was not yet reported into the thread.
    It could be related to over clocking.
    Windows driver verifier was discussed in post #95 and 96# and followed using whocrashed crash dump testing with no bsod mini dump files to debug.
    There is a bad block on the drive. Set up a plan to test the drive over time.
    There were problems with the drive file system that were fixed with chkdsk /x /f /r. Set up a plan to test the drive file system over time.
      My ComputerSystem Spec

  3.    09 Apr 2018 #203

    zbook said: View Post
    The memory dump debugging displayed 1 misbehaving software driver.

    *** ERROR: Module load completed but symbols could not be loaded for MbamChameleon.sys
    What do you think this was all about with Malwarebyte's? The Malwarebyte's staff member at the forum has confirmed with additional logs that there is 0 trace of Malwarebyte's on my machine. Will we need to check if the above is still an issue once I reinstall it?
      My ComputerSystem Spec

  4.    09 Apr 2018 #204

    Below is the response from Malwarebyte's regarding: ERROR: Module load completed but symbols could not be loaded for MbamChameleon.sys


    "Symbols" are used for debugging purposes, and are kept confidential as they release information about our code. This error is expected.
      My ComputerSystem Spec


  5. Posts : 21,401
    windows 10 professional version 1607 build 14393.969 64 bit
       10 Apr 2018 #205

    If Malwarebytes indicated that they are satisfied with the results of the uninstall tool then there is nothing further to do.
    Once the computer has had 1 - 2 weeks of stability with no BSOD then you can reinstall the software.
    If there is a recurrent BSOD then uninstall the software.
    If the is no recurrent BSOD then continue using the software.
    While you a troubleshooting other computer problems it is best to keep uninstalled the software that has been uninstalled so that there are fewer confounding problems.
    Once you have completed the troubleshooting you can stagger the re-installation of software.
      My ComputerSystem Spec

  6.    10 Apr 2018 #206

    I think we can disable Driver Verifier later today. There have been some instances where the mouse freezes and it appears like it is going to BSOD but it doesn't. The system is getting very laggy the longer Verifier runs but there have been no BSOD in the last 20+ hours since removing the Logitech software.
      My ComputerSystem Spec


  7. Posts : 21,401
    windows 10 professional version 1607 build 14393.969 64 bit
       10 Apr 2018 #207

    Okay. So there have been no reported BSOD with Windows driver verifier for 36 + hours.
    That will conclude the troubleshooting with the tool.
    Now that you have fixed the problems with the BSOD, the drive file system, and performed an in place upgrade repair you have fewer working problems when working on the rotating blue circle.

    One method that can be used to start working on the problem is using clean boot. Information about this method was in an earlier post. It will be up to to the others following this thread as to their preferred approach.
      My ComputerSystem Spec

  8.    10 Apr 2018 #208

    zbook said: View Post
    For the rotating blue circle if it still is problematic then after the completion of Windows driver verifier place the computer in clean boot. Report into the thread the impact of clean boot on the blue circle duration and frequency in clean boot in comparison to normal boot.

    Please do not use clean boot while continuing the Windows driver verifier testing. Only use it after the testing has completed.
    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts Windows 10 Tutorials
    Will look at this next.
      My ComputerSystem Spec

  9.    10 Apr 2018 #209

    I'm in a clean boot. There was a bit of blue circle loading going on as I restored 25 Chrome tabs but so far there is no other intermittent circle loading occurring.
      My ComputerSystem Spec

  10.    11 Apr 2018 #210

    I haven't seen anyone come in to help with the spinning circle in clean boot mode, is there anything you can suggest?
      My ComputerSystem Spec


 
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