Windows 10: Blue spinning pin wheel, program not responding?

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  1. Posts : 762
    Windows 10 64 bit, 1709
    Thread Starter
       2 Weeks Ago #191

    Yes I was looking forward to getting Malwarebyte's back installed. What do you mean by skipping a day or two after reinstalling the software?

    Someone on the Logitech forums claims updating the LGBusEnum.sys driver from within safe mode fixes the BSOD. That would mean reinstalling the Logitech gaming software and following these steps. What do you think?

    "Finally found a fix for the LGbusenum.sys bsod, courtesy of a mr 'potatopancake' on reddit.
    Copy and pasted from og message:


    1. Start Windows in Safe Mode
    2. Navigate to the Device Manager
    3. Go to System Devices and look for Logitech Gaming Virtual Bus Enumerator
    4. Right click it and select Update Driver
    5. Select Browse My Computer For Driver Software
    6. Select Let me pick from a list of available drivers on my computer
    7. Select Logitech GamePanel Virtual Bus Enumerator and select Next to install it
    8. Restart your computer


    I can confirm that this did work for me.
    BoM"
      My ComputerSystem Spec


  2. Posts : 762
    Windows 10 64 bit, 1709
    Thread Starter
       2 Weeks Ago #192

    With the troubleshooting progress that we've made does it offer any clues as to what the spinning circle could be?
      My ComputerSystem Spec


  3. Posts : 16,450
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #193

    The operating system was repaired with the in place upgrade early in the troubleshooting.
    The next step is to look for 3rd party software and that is done with a clean boot.
    The team in this forum can guide you with the steps once the clean boot is started.
    Please allow the full 36 hours to test the drivers with Windows driver verifier.
      My ComputerSystem Spec


  4. Posts : 762
    Windows 10 64 bit, 1709
    Thread Starter
       2 Weeks Ago #194

    How will other users be aware that I am ready to continue troubleshooting in clean boot mode?
      My ComputerSystem Spec


  5. Posts : 16,450
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #195

    Today you communicated in the thread and sent to me several PM. The method will be up to you.
      My ComputerSystem Spec


  6. Posts : 762
    Windows 10 64 bit, 1709
    Thread Starter
       2 Weeks Ago #196

    Alright let's giver Driver Verifier the full 36 hours and take it from there.
      My ComputerSystem Spec


  7. Posts : 16,450
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #197

    When updating/replacing drivers the best option is always from the computer / motherboard manufacturer.
    If it is not available then the next best source is from the component manufacturer ( Intel, Nvidia, AMD, Killer Networks, Realtek, etc)
    Getting drivers from websites that offer drivers creates uncertainty. You don't know what you are getting. We see a significant number of problems with these drivers and sometimes they require clean install or system restore.
      My ComputerSystem Spec


  • Posts : 762
    Windows 10 64 bit, 1709
    Thread Starter
       2 Weeks Ago #198

    Gotcha. What made the Nvidia driver crap out and show as errors in the logs do you think? A bad installation?

    Regarding the spinning wheel if it is a 3rd party software etc what exactly does the spinning wheel mean in relation to that?

    Oh and can MSI Afterburner be installed again now or after the Driver verifying?
      My ComputerSystem Spec


  • Posts : 762
    Windows 10 64 bit, 1709
    Thread Starter
       2 Weeks Ago #199

    My browser has a lot of stutter when opening and minimizing to the taskbar, is that Driver Verifier lag?
      My ComputerSystem Spec


  • Posts : 16,450
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #200

    When there is a misbehaving driver that causes a crash there can be other drivers involved in the crash. Sometimes the root cause is not determined and all drivers are replaced. Other times one driver is replaced and the computer is observed for stability.

    The computer had 0x124 in the logs but there were no active dumps with this bugcheck.

    Each lgbusenum misbehaving driver in the memory dumps was associated with Nvidia before and after the Nvidia GPU driver replacement.
    The Nvidia crashes are not occurring when the lgbusenum are not occurring.
    So the Nvidia drivers should be okay.

    The rotating blue circle indicates that there is a process that has not yet completed.
    There is software that can be used to track processes.

    Please wait several days after the completion of Windows driver verifier to reinstall MSI afterburner so that you have several days to evaluate the computer stability and rotating blue circles without this software. The less the software installed during the troubleshooting the easier it can be to rule in and rule out problems.
      My ComputerSystem Spec


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