Windows 10: Blue spinning pin wheel, program not responding?

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  1. Posts : 762
    Windows 10 64 bit, 1709
    Thread Starter
       2 Weeks Ago #101

    E: Full error scan:

    Click image for larger version. 

Name:	HD Tune E drive Error Scan full.png 
Views:	9 
Size:	31.8 KB 
ID:	183521
      My ComputerSystem Spec


  2. Posts : 762
    Windows 10 64 bit, 1709
    Thread Starter
       2 Weeks Ago #102

    What's the story with dump files on my machine? We still haven't worked out why dump files aren't being created and we'll need them once Driver Verifier causes a BSOD correct?
      My ComputerSystem Spec


  3. Posts : 16,450
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #103

    Sometimes it could be all or none. More often it is has a pattern of some failures and some dumps.
    So the more frequent the crashes there will be more opportunities to create dump files.

    When available please post the HD Tune benchmarks for E:
      My ComputerSystem Spec


  4. Posts : 762
    Windows 10 64 bit, 1709
    Thread Starter
       2 Weeks Ago #104

    The E: benchmark is back at post #80

    I don't want to annoy but I'm not fully understanding the purpose for running Driver Verifier. My understanding is to try and recreate the BSOD that you picked up in the first log but had no memory dump to support it is that correct? It 's probably best that I understand this well before proceeding. I'm sorry that couldn't fully understand it in the way you have described
      My ComputerSystem Spec


  5. Posts : 16,450
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #105

    See post #31.
    If possible please post a similar benchmark for E:

    The information about the BSOD was first made available to you in post #13 in the code.
    In the code was a bugcheck for WHEA 0x124
    And in the code was a bugcheck for 7E.
    The computer was having BSODs.
    One misbehaving driver was already found debugging a memory dump:
    A Malwarebytes driver was identified and you already uninstalled the software with its misbehaving driver.
    There is residual software left behind after using the uninstall tool and you have submitted a support ticket to Malwarebytes to get help with the uninstalled files.

    Now the goal is see if there are any other misbehaving drivers or malfunctioning hardware.
    Windows driver verifier tests drivers making unstable drivers product BSOD crashes.
    Then using a debugger the crash can be analyzed to see if there is a misbehaving driver or malfunctioning hardware.
    If there is malfunctioning hardware the hardware then can be stress tested to see if there are problems detected under stress.
      My ComputerSystem Spec


  6. Posts : 762
    Windows 10 64 bit, 1709
    Thread Starter
       2 Weeks Ago #106

    Woops

    Click image for larger version. 

Name:	E Drive Benchmark 05-04-18.png 
Views:	11 
Size:	51.1 KB 
ID:	183526
      My ComputerSystem Spec


  7. Posts : 762
    Windows 10 64 bit, 1709
    Thread Starter
       2 Weeks Ago #107

    We'll start on Driver Verifier tomorrow. Hopefully I can continue to get decent gaming performance with the CPU at stock settings over the weekend.
      My ComputerSystem Spec


  • Posts : 762
    Windows 10 64 bit, 1709
    Thread Starter
       2 Weeks Ago #108

    A lot of AI Suite stuff left over despite running the AI Cleaner tool, no sign of the associated services running in Task Manager though. Is this going to be a problem?

    Click image for larger version. 

Name:	AI Suite remnants.png 
Views:	4 
Size:	354.3 KB 
ID:	183641
      My ComputerSystem Spec


  • Posts : 16,450
    windows 10 professional version 1607 build 14393.969 64 bit
       2 Weeks Ago #109

    At this time you can turn on windows driver verifier.
      My ComputerSystem Spec


  • Posts : 762
    Windows 10 64 bit, 1709
    Thread Starter
       2 Weeks Ago #110

    zbook said: View Post
    At this time you can turn on windows driver verifier.
    Can my daily differential Macrium backups continue while Driver Verifier is on?
      My ComputerSystem Spec


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