Blue spinning pin wheel, program not responding?

Page 10 of 29 FirstFirst ... 8910111220 ... LastLast
  1.    04 Apr 2018 #91

    So at this point are we any closer to having a better idea of the cause of the spinning circle? I'm guessing since Driver Verifier is the last step that we're suspecting a driver?
      My ComputerSystem Spec

  2. Posts : 21,401
    windows 10 professional version 1607 build 14393.969 64 bit
       04 Apr 2018 #92

    We are not working on the spinning circle and are troubleshooting the findings in the logs.
    The blue spinning circle will be troubleshooted by others in General forum.
      My ComputerSystem Spec

  3.    04 Apr 2018 #93

    You've lost me. I thought that this troubleshooting was all for the purpose of the spinning wheel. What will we be looking for with Driver Verifier? What is that troubleshooting? Are you saying that I will need to start a whole new troubleshooting thread related to the spinning and that everything we've done here was never intended for that? Sorry but it seems we aren't on the same page right now.
      My ComputerSystem Spec

  4. Posts : 21,401
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Apr 2018 #94

    See posts #13, #21, etc. In the logs there were findings that needed to be addressed first by fixing the BSOD. With BSOD it is difficult to perform steps without unexpected crashes. One of the bugchecks was WHEA 0x124 which is often related to malfunctioning hardware. In order to work up the WHEA 0x124 many steps are performed to rule in / rule out problems. In addition an in place upgrade repair was performed. These are all steps that can help the people that will work up the rotating blue circle.
      My ComputerSystem Spec

  5.    05 Apr 2018 #95

    I think I'm following. So next step is to try and recreate the BSOD with Driver Verifier correct?
      My ComputerSystem Spec

  6. Posts : 21,401
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Apr 2018 #96

    See posts #25 and #29 as the plans have been discussed.
      My ComputerSystem Spec

  7.    05 Apr 2018 #97

    Looks like a chkdsk on D: may have corrected things...

    chkdsk D 05-04-18.txt
      My ComputerSystem Spec

  8. Posts : 21,401
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Apr 2018 #98

    There was no error this time and chkdsk /x /f /r was able to complete the fix and restore:
    Adding 12 bad clusters to the Bad Clusters File.
    Correcting errors in the Volume Bitmap.
    Windows has made corrections to the file system.
      My ComputerSystem Spec

  9.    05 Apr 2018 #99

    Just finishing up HD Tune on E:, then tonight I will uninstall AI Suite (this can be stubborn to remove I've heard) but I have the AI removal tool also. Then tomorrow we can start Driver Verifier. :)
      My ComputerSystem Spec

  10. Posts : 21,401
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Apr 2018 #100

    Also make a new restore point before turning on Windows driver verifier.
    For any BSOD please run Whocrashed so that you can see if there is a misbehaving driver to update.
    Run the beta log collector after each BSOD and post a new zip into the thread for troubleshooting.
      My ComputerSystem Spec

Page 10 of 29 FirstFirst ... 8910111220 ... LastLast

Related Threads
Spinning Wheel after format/update in Windows Updates and Activation
So my Windows 10 started to crash after a while AFK. Every time it used to get REALLY slow and explorer stopped responding. So I made that windows 10 reset and removed all files with the act. Wohoo. Windows 10 was fine again. But after the first...
Spinning Wheel, 100% CPU, Blinking Windows in Performance & Maintenance
I'm posting this on mobile out of sheer desperation. I have no idea what my computer is doing or why. Without further ado, here's what's up. COMPUTER DETAILS: HP ENVY dv6 AMD A4-4300M APU with RADEON HD 2.50GHz 4GB RAM WINDOWS 10 (64 bit) /...
Windows 10 spinning ferris wheel in Installation and Upgrade
Installed Windows 10 and seemed to be a good install as OS worked immediately after installed. Shut down and now all I get is a blue screen and those little balls that spin.
I have a custom built dual boot Win 7 64 bit OS. I got notified about upgrade availability and upgraded successfully with a minor glitch. (The monitor display went off with frequency mismatch. While I was searching for help the machine restarted...
Stuck on configure with spinning wheel in Installation and Upgrade
Update stuck on spinning wheel following download of drivers etc and after copying files. Black screen with blue logo and continuos spinning wheel.

Tags for this Thread

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 10:35.
Find Us