Windows 10: Windows stuck in looping loading, cannot repair with installation disk

Page 1 of 2 12 LastLast

  1. Posts : 7
    Windows 10 Professional 64 Bit
       29 Mar 2018 #1

    Windows stuck in looping loading, cannot repair with installation disk


    I have Windows 10 Pro and my computer just recently started acting up freezing after logging in on the desktop(nothing responds except the mouse, no animations, not responding messages, just basically an image and a functioning cursor). After a few restarts it gets stuck in the loading circle and can no longer open into safe mode. I've tried letting it "prepare to repair" but it never loads. I got myself a fresh installation media to reinstall or repair, but that also get stuck in the circle loading screen with the bour windows logo. Nothing that is Windows related that can repair or reinstall my reinstallation can start.
      My ComputerSystem Spec

  2.    29 Mar 2018 #2

    jasoryeh said: View Post
    I have Windows 10 Pro and my computer just recently started acting up freezing after logging in on the desktop(nothing responds except the mouse, no animations, not responding messages, just basically an image and a functioning cursor). After a few restarts it gets stuck in the loading circle and can no longer open into safe mode. I've tried letting it "prepare to repair" but it never loads. I got myself a fresh installation media to reinstall or repair, but that also get stuck in the circle loading screen with the bour windows logo. Nothing that is Windows related that can repair or reinstall my reinstallation can start.
    Hi jasoryeh and welcome to Tenforums.
    Is your data backed up or do you need to get your files off the drive?
      My ComputerSystem Spec

  3.    29 Mar 2018 #3

    Please fill in your computer specs as best you can. Even just a computer model number will help us to help you.

    Click image for larger version. 

Name:	image.png 
Views:	24 
Size:	11.8 KB 
ID:	182727
    Attached Thumbnails Attached Thumbnails image.png  
      My ComputerSystem Spec


  4. Posts : 20,975
    windows 10 professional version 1607 build 14393.969 64 bit
       29 Mar 2018 #4

    1) Find a flash drive that you can format ( > or = 8GB)
    2) Create a bootable Windows 10 iso:
    Download Windows 10
    3) Had you tried any of these Windows advanced troubleshooting steps:
    a) system restore
    b) startup repair
    c) command prompt (if this was tried please indicate the commands used)

    4) Comment on any history of drive problems.
      My ComputerSystem Spec

  5.    29 Mar 2018 #5

    If you need to save your data, I would recommend putting Kyhi's rescue media on a flash drive, and booting your system to it.
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
    This is like a little, mini Windows, with some other programs, and you can open File Explorer, to copy off all your files for safe keeping. You can also check the health of your hard drive - I believe HDTune is on there.

    Then I would follow the tutorial for a clean install:
    Clean Install Windows 10 Windows 10 Tutorials
    .
      My ComputerSystem Spec


  6. Posts : 7
    Windows 10 Professional 64 Bit
    Thread Starter
       29 Mar 2018 #6

    As I have stated, the USB Installation media does NOT start and does not start like the already installed os. This has happened once before. My computer has a bit of necessary information that isn't backed up.
      My ComputerSystem Spec


  7. Posts : 7
    Windows 10 Professional 64 Bit
    Thread Starter
       29 Mar 2018 #7

    simrick said: View Post
    Please fill in your computer specs as best you can. Even just a computer model number will help us to help you.

    Click image for larger version. 

Name:	image.png 
Views:	24 
Size:	11.8 KB 
ID:	182727
    How do I edit that, when I registered, it asked my for the O.S. I believe.

    EDIT: Nevermind I found it.

    EDIT2: Added information
      My ComputerSystem Spec

  8. AndreTen's Avatar
    Posts : 14,703
    Windows 10 (Pro and Insider Pro)
       29 Mar 2018 #8

    simrick said: View Post
    If you need to save your data, I would recommend putting Kyhi's rescue media on a flash drive, and booting your system to it.
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
    This is like a little, mini Windows, with some other programs, and you can open File Explorer, to copy off all your files for safe keeping. You can also check the health of your hard drive - I believe HDTune is on there.

    Then I would follow the tutorial for a clean install:
    Clean Install Windows 10 Windows 10 Tutorials
    .
    jasoryeh said: View Post
    As I have stated, the USB Installation media does NOT start and does not start like the already installed os. This has happened once before. My computer has a bit of necessary information that isn't backed up.
    In addition to what simrick suggested. make a backup of your drive. If you can't boot, take out your drive and put it in USB enclosure, or just attach to external USB. Then boot with USB media (Kyhi bootable drive, which you have to make before).

    When booting with USB, start Macrium reflect and make image of your drive on another external drive.


    It would be better, if you could boot with USB while your drive is still in computer. Edit: go into your BIOS and enable legacy USB (should be there…)
      My ComputersSystem Spec


  9. Posts : 20,975
    windows 10 professional version 1607 build 14393.969 64 bit
       29 Mar 2018 #9

    Many HP computers come with HP BIOS UEFI diagnostics.
    This software may have been downloaded manually.
    The diagnostics come in different versions.
    The diagnostic tests vary by the version (default install, manual install, and USB)

    Run the HP BIOS UEFI diagnostics:
    HP PC Hardware Diagnostics | HP® Official Site
    Report the results into the thread.

    Was there a computer crash or any BSOD?
    What is the history of the drive?
    Were there any recent checks?

    For HP computers for the downloaded HP BIOS UEFI diagnostics power on the computer and repetitively click the F2 key.
    For booting a USB drive repetitively click the F9 key.

    When you power on the computer and click the power button and restart while holding down the shift key what do you see?
    When you use the Windows 10 iso and repetitively click the F9 key what do you see?
    Are they the same or different?

    If you have other flash drives that you can format you can attempt to boot to Memtest86+ version 5.01 and run the RAM testing.
    Memtest86+ - Advanced Memory Diagnostic Tool
    Use a camera or smart phone camera to post an image of the test result for 8 or more passes.
    It takes approximately 1 - 2 hours / GB RAM and the test can be run overnight.
    If there is just 1 error you can abort testing and test 1 RAM module at a time to determine which RAM module is malfunctioning.
    Alternatively you can attempt to boot to Ubuntu/Linux.
    Create a bootable USB stick on Windows | Ubuntu tutorials
      My ComputerSystem Spec


  10. Posts : 7
    Windows 10 Professional 64 Bit
    Thread Starter
       29 Mar 2018 #10

    I don't have a USB enclosure, do I need one? I'll try to use the bootable drive.

    This computer is about 10 years old, it probably does not have UEFI. Yes, the installation was performed manually since I didn't want to reinstall Windows Vista again.

    Was there a computer crash or any BSOD?
    No, just a freezup 30 seconds to a few minutes after signing in.
    What is the history of the drive?
    Uhm, used for gaming?
    Were there any recent checks?
    Chkdsk and sfc, but that was a long time ago so I don't think that was a problem. The computer is scheduled to defrag automatically, and I have Norton Security on it.

    When you power on the computer and click the power button and restart while holding down the shift key what do you see?
    I CAN'T get into the computer to click the power button to restart. I've entered safe mode before this way to see if any startup things were affecting it.
    When you use the Windows 10 iso and repetitively click the F9 key what do you see?
    Are they the same or different?
    I will edit when I try right now.

    In addition: This has happened before(about 6 months ago), and one time it randomly got me into the installation setup and I was able to reinstall, but other than that I think it was by luck or something. In addition, I can boot into Ubuntu, and am typing this right now.
      My ComputerSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
Hello everyone, hope some experts can read and maybe help me out. I am frustrated. I have a problem which I tried to research first in many forums,videos, etc., and now I am exhausted after a couple of weeks tryingto find a solution.I bought at...
I have owned my computer for a relatively short amount of time (3-4 years) and recently decided to get Windows 10. I started to get many bugs including my hot bar not working. Instead of trying to solver that problem, I decided to just reset my...
So today was a rainy day, with really loud and powerful lightning. I was on my computer, which is right in front of the windows, and the window about 10 feet away from me was struck my lightning. There were sparks and the router, which happened to...
I restarted my computer and it's stuck on this screen that has a Dell logo and below it is a bar that is not loading. It's stuck. It's been like that for a few hours and I don't know how to fix the problem.
So before i say the problem i want to say that my PC did actually install win 10 at first but tons of problems made me restore the PC for a full cleanup meaning i lost everything i had. The PC starts good and seems like its going to install alright...

Tags for this Thread

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 11:59.
Find Us