Windows 10 is stuck on logon screen please help


  1. Posts : 2
    Windows10
       #1

    Windows 10 is stuck on logon screen please help


    Hello there
    My laptop has stopped working !
    It is stuck on the login screen it's running on Windows 10 . I already removed the SSD and put it into an USB case and run a virus check ,but it's still got that message .
    Please check the pic here:


    I tried everything it just won't work anymore.
    What can I do I already tried to revenue windows with a USB stick but it failed at 90percent saying " It can't be installed.."
    I'm so desperate.
    Has somebody experienced the same and can help me now ?
    I need this laptop for school.
    Best regards
    Kevin
      My Computer


  2. Posts : 1,773
    Windows 10 Home
       #2

    Can you get to the Troubleshoot options and use Automatic Repair or System Restore ? Press power button down until totally off. Then turn On as SOON as you see the screen light up. Repeat twice and your Advanced Options should appear. Looks like this -
    Windows 10 is stuck on logon screen please help-ximage151.png.pagespeed.gp-jp-jw-pj-ws-js-rj-rp-rw-ri-cp-md.ic.2diifhdbqu.png

    Use this tutorial to see options to use -
    Run Startup Repair in Windows 10
      My Computer


  3. Posts : 2
    Windows10
    Thread Starter
       #3

    I did but it does not repair,it just tells me that it can't be installed or repaired.
    Is there a special DVD from Windows or so to fix error's?I used the normal win 10image
      My Computer


  4. Posts : 1,773
    Windows 10 Home
       #4

    If you have access to a 2nd computer, download and create a Macrium boot disc which has a boot repair option. There's a full tool guide at the beginning of the tute.
    Use Macrium Reflect Rescue Media to Fix Windows Boot Issues
      My Computer


 

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