Windows 10: Please wait for Local Session Manager

  1.    22 Mar 2018 #1

    Please wait for Local Session Manager

    Windows 10 Home on an older eMachine.

    Customer was trying to do something with "PCMatic" he just saw on TV and thought it might help his PC without checking with his computer IT guy, me.

    Somehow, he really got the Start screwed up and the PC boots first to :
    "Please wait for Local Session Manager"

    then after a while:

    "Please wait for User Profile Session"

    Trying "Safe Mode" goes to the first "Please wait…" then to sort of a "Safe Mode" screen that doesn't really allow me to do anything.
    Help appreciated.
      My ComputerSystem Spec

  2.    22 Mar 2018 #2

    I hope you told your customer that all the tools on the PCMatic drive are available for free elsewhere on the net, and you don't need to pay for them.
    Boot the computer with a USB or DVD Windows 10 installer, it doesn't have to be the customers. Choose your Language, then Repair Your Computer. Choose the Troubleshoot menu, and first try a Startup Repair, this should probably work. If not, then try System Restore. If that doesn't work, there are commands you can run in the Command Prompt. Next is you can set the computer back to Factory Default settings while keeping your files. If that is not possible, as a last resort, you can do a Clean Install of Windows.
      My ComputerSystem Spec

  3. pepanee's Avatar
    Posts : 1,078
    Windows 10 Professional
       22 Mar 2018 #3
      My ComputerSystem Spec

  4.    22 Mar 2018 #4

    Thanks, guys.
    Thing is I told him a few months ago not to download anything till he calls me. This ones on him.
    Very familiar with PCMatic. Been using the "Overdrive" test as a basic troubleshooter. for years. Wouldn't use anything else.
    Already tried "Startup repair" and that doesn't work. No Restore Points available.
    I've seen that fix from Microsoft but I can't download in since I'm not in the system.

    Tried bootrec /fixboot, bootrec /fix mbr bootrec /RebuildBcd
    All say completed but doesn't help
      My ComputerSystem Spec

  5.    22 Mar 2018 #5

    You are probably looking at a Clean Install.
      My ComputerSystem Spec

  6.    22 Mar 2018 #6

    Afraid your right. I can use a Linux boot and get all the data copied.
    In my 18 years of working on Windows PC's, this is the first time I've encountered this. From the Google searches, it looks like this is something servers run into. And I don't work on servers.
    Thanks for the help
      My ComputerSystem Spec

  7. pepanee's Avatar
    Posts : 1,078
    Windows 10 Professional
       22 Mar 2018 #7

    New post.

    (I deleted another post that I posted a few minutes ago. This is a different one)

    So according to the site from above that I posted, the summary of that solution was to:
    Go to "C:\Windows\System32\TSTheme.exe" Properties > Security tab, and remove Users from that list.

    Maybe you can try to adjust the Permissions of that file from Command Line (within the Start Up Repair screen):
    change file permissions from command line - Bing
      My ComputerSystem Spec


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