Problems with scrolling and Windows Explorer


  1. CuriousD
    Posts : 13
    Windows 10 64 Bit
       New #1

    Problems with scrolling and Windows Explorer


    Hello. Recently I have run into a problem with a few folders in my computer. I have my files organized by type and when I try to scroll through the file types, the folder will freeze necessitating a restarting of Windows Explorer on the Task Manager. This problem doesn't happen when I use the slide bar on the bottom of the folder. Just when I use my trackball or mouse scroll. If I set the view without grouping, I can access the files just fine, but I don't have enough files to necessitate scrolling. Oddly, when I set it back to grouping from the view not grouping, I don't have the problem until I go up level and come back to the grouped file type view. Does anyone know a way to keep Windows Explorer from crashing when I scroll through my files on grouped file type view on a folder? Thanks for the help.

    Windows 10 (latest update), i7, 16GB RAM, Dell XPS
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  3. Caledon Ken
    Posts : 30,189
    Windows 11 Pro x64 Version 23H2
       New #2

    Hi CuriuosD

    Did this start recently?

    I might check video drivers and mouse / trackball drivers? (Update as appropriate). If the problem is new and these drivers were recently updated by Windows rollback to an older version and test.

    If you use a different mouse, hoping you have one, does the problem persist?
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