Windows 10: LID close screen still on

  1.    18 Mar 2018 #1

    LID close screen still on

    Hello there,

    I've an odd problem with my laptop, Asus ROG, When I close the lid the screen still on!
    any advice please?

    thanks :)
      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 8,845
    10 Home x64 (1809) (10 Pro on 2nd pc)
       18 Mar 2018 #2

    Welcome to TenForums @AliMadkour

    Did you know that the Lid (and the power button, come to that) are Devices and are listed in Device Manager?

    Windows should recognise them and act as the 'driver'. Look in Device Manager under 'System devices'. There should be an 'ACPI Lid' device. Does it have a yellow warning triangle?
      My ComputersSystem Spec

  3.    18 Mar 2018 #3

    thanks for your fast reply, I'm glad to be a member here :)

    yes I see it in devices list and it doesn't have any warning
      My ComputerSystem Spec

  4. Bree's Avatar
    Posts : 8,845
    10 Home x64 (1809) (10 Pro on 2nd pc)
       18 Mar 2018 #4

    Well, it was worth checking.

    How long have you had this Asus ROG? Has it ever turned off the screen when the lid is closed?

    The last post in this thread suggests it may be a hardware problem, the section starting 'Here's an interesting story about the GL502VS in general' describes a sequence of replacements from Asus, one of which behaved this way. Oddly, the OP actually wanted this behaviour.
      My ComputersSystem Spec

  5.    18 Mar 2018 #5

    About 6 months, I always have the same problem, my model is : GL553VD

    it maybe a hardware problem?
      My ComputerSystem Spec

  6. Bree's Avatar
    Posts : 8,845
    10 Home x64 (1809) (10 Pro on 2nd pc)
       18 Mar 2018 #6

    AliMadkour said: View Post
    it maybe a hardware problem?
    Quite possibly. The OP in the thread I gave earlier said they had returned theirs to Asus to have a screen replaced, saying...
    When it came back it strangely didn't have the lid open/close activating screen "feature" anymore .... They probably wired something differently during the replacement I guess.
    6 month? Still in warranty? I'd contact Asus Support and see if they think it is a hardware fault.
      My ComputersSystem Spec

  7.    18 Mar 2018 #7

    No one has mentioned the obvious. Go to Power Options and click on "Choose what closing the lid does" and select Sleep.
      My ComputerSystem Spec

  8.    18 Mar 2018 #8

    I've set it to sleep but it take no action when I close the lid, unfortunately I bought it from another country I'll try to send it to warranty
      My ComputerSystem Spec


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