Windows 10: PC Just rebooting itself Solved

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  1.    16 Mar 2018 #1

    PC Just rebooting itself


    OK so a few weeks ago my PC screen would go off and the oc would reboot. There is no rhyme or reason to it. I am not watching videos or doing anything that would cause it to crash. I am getting an event error 10016

    The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D63B10C5-BB46-4990-A94F-E40B9D520160} and APPID {9CA88EE3-ACB7-47C8-AFC4-AB702511C276} to the user DESKTOP-7R954NS\ThamesSide SID (S-1-5-21-83517162-561681497-2379091246-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

    Log Name: SystemSource: Microsoft-Windows-DistributedCOMDate: 17/03/2018 03:06:38Event ID: 10016Task Category: NoneLevel: ErrorKeywords: ClassicUser: DESKTOP-7R954NS\ThamesSideComputer: DESKTOP-7R954NSDescription:The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D63B10C5-BB46-4990-A94F-E40B9D520160} and APPID {9CA88EE3-ACB7-47C8-AFC4-AB702511C276} to the user DESKTOP-7R954NS\ThamesSide SID (S-1-5-21-83517162-561681497-2379091246-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" /> <EventID Qualifiers="0">10016</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8080000000000000</Keywords> <TimeCreated SystemTime="2018-03-17T03:06:38.564011200Z" /> <EventRecordID>1084</EventRecordID> <Correlation /> <Execution ProcessID="300" ThreadID="1268" /> <Channel>System</Channel> <Computer>DESKTOP-7R954NS</Computer> <Security UserID="S-1-5-21-83517162-561681497-2379091246-1001" /> </System> <EventData> <Data Name="param1">application-specific</Data> <Data Name="param2">Local</Data> <Data Name="param3">Activation</Data> <Data Name="param4">{D63B10C5-BB46-4990-A94F-E40B9D520160}</Data> <Data Name="param5">{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}</Data> <Data Name="param6">DESKTOP-7R954NS</Data> <Data Name="param7">ThamesSide</Data> <Data Name="param8">S-1-5-21-83517162-561681497-2379091246-1001</Data> <Data Name="param9">LocalHost (Using LRPC)</Data> <Data Name="param10">Unavailable</Data> <Data Name="param11">Unavailable</Data> </EventData></Event>

    And so 2 days ago I did a complete system reset and reinstalled Windows 10 and have nothing on other than Chrome and it is doing it again. This is the log above.

    Can anyone shed any light on this shutdown occuring? thanks Li
      My ComputerSystem Spec

  2.    17 Mar 2018 #2

    Anyone?
      My ComputerSystem Spec


  3. Posts : 18,497
    windows 10 professional version 1607 build 14393.969 64 bit
       17 Mar 2018 #3

    Run the beta log collector and post a zip into this thread:
    log collector v2-beta08.zip
    (extract > open)
      My ComputerSystem Spec


  4. Posts : 412
    Windows 10 Home x64
       18 Mar 2018 #4

    The first thing that came to mind was a possible physical power interruption, reset button somehow cocked where maybe it's almost pushed but not quite. Power supply issue, physical power button, loose connector on the motherboard, etc...

    Although if you were able to reinstall the OS without issue, those items I mentioned would seem unlikely, maybe just to make sure give a quick check of any/all power switches (there's one on the power supply itself on the back of the tower), reset button, all connections from the power supply to the various cards in the box.

    Good luck :)
      My ComputersSystem Spec

  5.    18 Mar 2018 #5

    Hi,

    The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {D63B10C5-BB46-4990-A94F-E40B9D520160} and APPID {9CA88EE3-ACB7-47C8-AFC4-AB702511C276} to the user DESKTOP-7R954NS\ThamesSide SID (S-1-5-21-83517162-561681497-2379091246-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
    That's most certainly not the cause of it. DCOM errors, whilst a bit of a nuisance are generally quite benign.
    I can help you resolve it but I'd rather you'd sort the reboot problem first, obviously.
    Chrome can and is known to generate DCOM errors though.


    Cheers,
      My ComputersSystem Spec

  6.    18 Mar 2018 #6

    I posted that error DCOM because it is what was at the top of the list when it rebooted. The reboot is what I am having problems with. All of a sudden the PC just reboots itself. I did a complete re-install and installed all the updates, checked to see if there was a bios update (which there isn't) but randomly it keeps happening. PC is only a few months old I had made for me., it's been brilliant. I did have a problem initially with the onboard graphics card getting too warm and rebooting (5 months ago) so I bought a 2 or 4gb graphics card Radeon RC-460 and it's been fine. I don't game, never have but the graphics card was for Youtube and running video.

    When it does reboot I get the above message at the top of the events list. When it does it again I will post. All the connections are fine, buttons too. Thanks
      My ComputerSystem Spec

  7.    18 Mar 2018 #7

    zbook said: View Post
    Run the beta log collector and post a zip into this thread:
    log collector v2-beta08.zip
    (extract > open)
    I;ve downloaded this, it's one folder with 4 items in and 1shortcut.

    What do I do? Apologies not very PC advanced.
      My ComputerSystem Spec


  8. Posts : 18,497
    windows 10 professional version 1607 build 14393.969 64 bit
       18 Mar 2018 #8

    Once the beta log collector the files > zip > post into the thread.
    Run the DM log collector too.
    BSOD - Posting Instructions - Windows 10 Forums
    The beta log collector will collect more useful logs.
    So if you can get it to work that is preferred.
      My ComputerSystem Spec

  9.    18 Mar 2018 #9

    I hope this works, will try the beta log one now.
    PC Just rebooting itself Attached Files
      My ComputerSystem Spec

  10.    18 Mar 2018 #10

    This is the beta one, I hope I;ve done it right.
    PC Just rebooting itself Attached Files
      My ComputerSystem Spec


 
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