Windows 10: PC Just rebooting itself Solved

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  1. Posts : 20,975
    windows 10 professional version 1607 build 14393.969 64 bit
       21 Mar 2018 #21

    This is the problem device:
    AMD Radeon(TM) R7 Graphics    PCI\VEN_1002&DEV_1313&SUBSYS_13131849&REV_D4\3&11583659&0&08    This device is disabled.
    Display Tab 2: There is a problem with AMD Radeon(TM) R7 Graphics device. For more information, search for 'graphics device driver error code 22'
    The problem was a lack of resources.

    Turn off Windows fast startup:
    Turn On or Off Fast Startup in Windows 10 Windows 10 Tutorials

      Log Name: System
      Source: Microsoft-Windows-Kernel-Boot
      Date: 2018-03-20T00:33:59.709
      Event ID: 29
      Task: N/A
      Level: Error
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      Computer: DESKTOP-7R954NS
    Windows failed fast startup with error status 0xC00000D4.
      My ComputerSystem Spec

  2.    21 Mar 2018 #22

    I disabled the onboard graphics as I have a graphics card. Should I leave it enabled. It still reboots itself even when it is enabled. I bought the additional card because it was turning off all the time and rebooting. the new card fixed it and it stopped rebooting, now the problem is back again.
    Attached Thumbnails Attached Thumbnails 1.PNG  
      My ComputerSystem Spec

  3. Posts : 20,975
    windows 10 professional version 1607 build 14393.969 64 bit
       21 Mar 2018 #23

    The first error code was 12 = lack of resources. The current error code is 22 = disabled.
    Run through each of the questions in post #11 with answers.
      My ComputerSystem Spec

  4.    21 Mar 2018 #24

    Windows PowerShellCopyright (C) Microsoft Corporation. All rights reserved.PS C:\WINDOWS\system32> sfc /scannowBeginning system scan. This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection did not find any integrity violations.PS C:\WINDOWS\system32> dism /online /cleanup-image /restorehealthDeployment Image Servicing and Management toolVersion: 10.0.16299.15Image Version: 10.0.16299.309[==========================100.0%==========================] The restore operation completed successfully.The operation completed successfully.PS C:\WINDOWS\system32> chkdsk /scanchkdsk /scancchkdsk /scanInvalid parameter - /scanchkdskPS C:\WINDOWS\system32> chkdsk /scanThe type of the file system is NTFS.Volume label is SSD .Stage 1: Examining basic file system structure ... 449792 file records processed.File verification completed. 25228 large file records processed. 0 bad file records processed.Stage 2: Examining file name linkage ... 260 reparse records processed. 521142 index entries processed.Index verification completed. 0 unindexed files scanned. 0 unindexed files recovered to lost and found. 260 reparse records processed.Stage 3: Examining security descriptors ...Security descriptor verification completed. 35676 data files processed.CHKDSK is verifying Usn Journal... 38250808 USN bytes processed.Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 249059324 KB total disk space. 54538388 KB in 136753 files. 101512 KB in 35677 indexes. 0 KB in bad sectors. 574020 KB in use by the system. 65536 KB occupied by the log file. 193845404 KB available on disk. 4096 bytes in each allocation unit. 62264831 total allocation units on disk. 48461351 allocation units available on disk.PS C:\WINDOWS\system32>
      My ComputerSystem Spec

  5. Posts : 20,975
    windows 10 professional version 1607 build 14393.969 64 bit
       22 Mar 2018 #25

    The logs displayed many faulting application entries TESvc.exe
    This is tripwire.
    Which antivirus / firewall products are on the computer?
    Trend Micro
    Which one uses tripwire or is that another software?
      My ComputerSystem Spec

  6.    22 Mar 2018 #26

    Avast Free
      My ComputerSystem Spec

  7. Posts : 20,975
    windows 10 professional version 1607 build 14393.969 64 bit
       22 Mar 2018 #27

    1) Uninstall these software products with the applicable uninstall tools:

    ZoneAlarm Anti-Ransomware 1.001.0359 Check Point Software
    ZoneAlarm Firewall Check Point Software Technologies Ltd. 20180314
    ZoneAlarm Free Firewall Check Point
    ZoneAlarm Security Check Point Software Technologies Ltd. 20180314
    Avast Free Antivirus 18.2.2328 AVAST Software

    2) Turn on Windows defender

    Avast Uninstall Utility | Download aswClear for Avast Removal
    Using the Uninstall Utility for Avast Antivirus | Official Avast Support

    How do I remove ZoneAlarm from my computer (Version 10.x ZoneAlarm Support Center
      My ComputerSystem Spec

  8.    22 Mar 2018 #28

    OK Grateful thanks will remove them and turn on defender. Thank you
      My ComputerSystem Spec

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