Windows 10: W10 Video start freeze Solved


  1. Posts : 11
    Windows 10 64-bit
       14 Mar 2018 #1

    W10 Video start freeze


    Hello.

    Windows 10 LTSB / AMD RYZEN 5 / NVIDIA GTX 1060 (installed latest bios, windows updates, video card drivers and k-lite code pack).

    When i start play video (any formats) in almost any player i get system freeze on ~1-2 seconds (even cursor freeze). Video → video-freeze

    Tested in Windows Media Player, PotPlayer, MPC-HC.

    BUT if i start my PC in Safe mode or play video in VLC – all works fine.

    It's new PC, but second Windows 10 installed. In first windows i dont have this problem, but use the same software.

    Maybe someone knows how to fix it?
      My ComputerSystem Spec


  2. Posts : 11
    Windows 10 64-bit
    Thread Starter
       15 Mar 2018 #2

    Solution


    For everyone who has the same problem.
    Navigate to your video player's settings and set video decodermadVR or Madshi.
      My ComputerSystem Spec

  3.    16 Mar 2018 #3

    This is a known issue with NVIDIA 391.01 and 391.05 drivers, going to be fixed on next version.
    On codec guide website, you can see that they suggests you to install 390.77 which is not bugged and that's the version I use.

    391.xx versions has a lot of bugs.

    Click image for larger version. 

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      My ComputerSystem Spec

  4.    16 Mar 2018 #4

    Warkratos said: View Post
    This is a known issue with NVIDIA 391.01 and 391.05 drivers, going to be fixed on next version.
    On codec guide website, you can see that they suggests you to install 390.77 which is not bugged and that's the version I use.

    391.xx versions has a lot of bugs.

    Click image for larger version. 

Name:	Capturar.PNG 
Views:	4 
Size:	9.7 KB 
ID:	181043

    Do you think that I am having overwatch issues like alt tabbing and going back to my game and having it freeze for like 10 seconds (usually its instant) and sometimes im dipping from 300 frames to 30fps out of no where.
      My ComputerSystem Spec


  5. Posts : 18,505
    windows 10 professional version 1607 build 14393.969 64 bit
       16 Mar 2018 #5

    1) See what happens to the freeze when the computer is in clean boot:
    https://support.microsoft.com/en-us/...oot-in-windows
    TechNet Wiki
    a) Do the freezes get better, worse, or the same?
    2) Open control panel > large or small icons > troubleshooting > on the left pane click view all > run these troubleshooters:
    a) hardware and devices
    b) video playback
    For anything that was fixed or unable to be fixed > post an image into the thread using a one drive or drop box share link.
      My ComputerSystem Spec


  6. Posts : 11
    Windows 10 64-bit
    Thread Starter
       16 Mar 2018 #6

    Warkratos said: View Post
    This is a known issue with NVIDIA 391.01 and 391.05 drivers, going to be fixed on next version.
    On codec guide website, you can see that they suggests you to install 390.77 which is not bugged and that's the version I use.
    391.xx versions has a lot of bugs.
    I am using 391.01 version of video driver.

    When i had driver version 390.** – all works good.
      My ComputerSystem Spec


  7. Posts : 11
    Windows 10 64-bit
    Thread Starter
       16 Mar 2018 #7

    zbook said: View Post
    1) See what happens to the freeze when the computer is in clean boot:https://support.microsoft.com/en-us/...oot-in-windowsTechNet Wikia) Do the freezes get better, worse, or the same?2) Open control panel > large or small icons > troubleshooting > on the left pane click view all > run these troubleshooters:a) hardware and devicesb) video playbackFor anything that was fixed or unable to be fixed > post an image into the thread using a one drive or drop box share link.
    Thanx for your reply.

    1) When I start PC in «Clean Boot», I get the same freezes.
    Only when i go to «Safe mode», I dont get any freezes.

    2) Troubleshooter doesn't find any problems.

    Now, temporary solution to stop freezes is:
    «Navigate to your video player's settings and set video decoder – madVR or Madshi.»
      My ComputerSystem Spec


  8. Posts : 18,505
    windows 10 professional version 1607 build 14393.969 64 bit
       16 Mar 2018 #8

    Run the beta version of the log collector and post a zip into this thread:
    log collector v2-beta08.zip
    (extract > open)
      My ComputerSystem Spec


  9. Posts : 11
    Windows 10 64-bit
    Thread Starter
       20 Mar 2018 #9

    I update my nVidia drivers to 391.24 → and all works fine!
      My ComputerSystem Spec


 

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