Windows 10: Toshiba Laptop locked into Hibernate during boot

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  1. Posts : 7,654
    10 Home x64 (1803) (10 Pro on 2nd pc)
       13 Mar 2018 #11

    The ram idea sounds like it should work, though I've not tried it. The hiberfil.sys stores the active contents of ram and if the installed ram is too small I would expect it to invalidate the hibernation file.

    I'm not sure that resetting the bios would have any effect. Whether it resumes from hibernation or does a cold boot is determined by what's on the HDD, not any bios setting. I have in the past hibernated a laptop, swapped out its drive for another to do tests (like a clean install). When I returned the original HDD and powered up it resumed from hibernation as if nothing had happened.

    There is a very useful tool here on this forum....

    Windows 10 Recovery Tools - Bootable Rescue Disk

    This is a bootable Windows environment that can be put on a usb. You could boot from that as a way to copy your important files off the PC onto another usb. You could also use a Linux Live usb for the same purpose if you prefer.

    ...it looks like I will begin the 'refresh your PC' and hope it dont go up in flames,
    If you use the built-in 'Refresh this PC' function you'll loose all installed apps, including any OEM utilities. A better approach would be an in-place repair install which keeps all installed apps and files.

    Repair Install Windows 10 with an In-place Upgrade
      My ComputersSystem Spec


  2. Posts : 10
    win 10 latest update
    Thread Starter
       14 Mar 2018 #12

    Conestoga trails


    Hi there. Everything so far is the same with the computer in hibernation mode and unable to boot into any safe modes. Truly, I have been in computers since I had my first Timex Sinclair, ( remember those ?) and I have never heard of a (modern) computer that will not at least go into safe mode. They are either dead, ( a bsod etc) or they have some life, enough to play safe and be rescued. I am guessing that the more complex the technologies, the more complex the problems. Sort of like that old saw about if you don't understand the tech, it must be magic.
    Anyways I digress, It will take a me a day or so to gently coerce the screws and chips out, power up, see what happens and get back here to let you know. I have disassembled this comuter a couple times for cleaning so.... ( been there) I am at this point, (since I have another computer) contemplating just removing the Toshibas harddrive, recovering my files, then formatting the drive and starting over. Would the win 10 license still apply if I just did a fresh install?
    Thanks again, have a good day and all !:)
      My ComputerSystem Spec


  3. Posts : 7,654
    10 Home x64 (1803) (10 Pro on 2nd pc)
       14 Mar 2018 #13

    Meacenas said: View Post
    I am at this point, (since I have another computer) contemplating just removing the Toshibas harddrive, recovering my files, then formatting the drive and starting over. Would the win 10 license still apply if I just did a fresh install?
    Yes. the digital license is stored on Microsoft's activation servers and tied to the unique hardware ID of the PC. Crucially, the HDD plays no part in the hardware ID (you could swap in another HDD or even put in an SSD if you like).

    Providing you install the edition the PC has a license for (Home or Pro) it will activate automatically as soon as it contacts the activation servers.
      My ComputersSystem Spec


  4. Posts : 10
    win 10 latest update
    Thread Starter
       20 Mar 2018 #14

    The inner circle


    So I finally got a few minutes and pulled all the screws ( about 10) out of the back of recalcitrant Toshiba in preparation of removing half ( 2 GB) of the RAM chips only to find out that a single screw secured the panel that covers the RAM, coin battery and hard drive, let me take a moment to face palm ....its been a while since I have opened it up. Like I said, this computer has been so trouble free, I only cleaned it a couple times in 5 years. So back go the screws and then the moment of truth...the RAM is all on a single board, so no splitting to see if it will quit hibernation with 2 GB RAM. While I was there, I took out the coin battery and pushed the power button to remove any residual juice. I figured at this point it cant hurt any more...I popped it all back together and hit the power button to find that I was in the BIOS setup screen. YAY ! That means that a usb recovery is possible with a different boot sequence. However, before I get all crazy with switching things around, I thought it would be a good idea to ask you, ...is it possible to turn off the hibernation in BIOS?
    As a side note, as soon as I exited BIOS setup, it went right back to the hibernation circle....but I see a light on the horizon. Now I have two positive options open, one: a usb boot, two; remove the hard drive, strip the files and reformat...BUT, I would like to get this computer back to normal without any real wear and tear, so I keep plugging away at it. Kind of a toy, an aggravating, make-me-think toy.........Thanks for you help too Bree....:)
      My ComputerSystem Spec


  5. Posts : 7,654
    10 Home x64 (1803) (10 Pro on 2nd pc)
       20 Mar 2018 #15

    Meacenas said: View Post
    ...I popped it all back together and hit the power button to find that I was in the BIOS setup screen. YAY ! That means that a usb recovery is possible with a different boot sequence. However, before I get all crazy with switching things around, I thought it would be a good idea to ask you,
    ... as soon as I exited BIOS setup, it went right back to the hibernation circle...

    . ...is it possible to turn off the hibernation in BIOS?
    I don't think so. But now you can get the bios screen booting from usb should be possible. The simplest way to kill hibernation is just to delete the hibernation file.

    Boot from a recovery drive or an install usb, find your way to Advanced Settings, Troubleshoot and run the Command prompt. Your Windows C: drive will NOT be C: at the moment as you didn't boot from it. Some other letter will have been assigned, so you'll have to look for it. Mine ended up as E: (yes, I'm running through the procedure on another laptop as I type).

    To delete the hibernation file I used these commands:

    CD E:
    DIR /A:H

    (just to check I'm on the right drive, the /A:H is required because hiberfil.sys is a hidden file)
    DEL /A:H hiberfil.sys
    (ditto, the /A:H)

    At this point you can just power down and try booting up from the HDD.

    If you successfully boot to Windows, a new hiberfil.sys will have been created. You may want to turn off hibernation for now in case it gets stuck in a loop again. From a Command prompt (Admin) type powercfg /hibernate off
      My ComputersSystem Spec


 
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