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#1
Tech scam hit neighbor
My elderly neighbor fell victim to the Microsoft tech scam. She let him on to her computer remotely and now when you try to open Windows it asks for a password. Not a syskey password, but a password that wasn't there before. I thought, OK, I'll get her files off the HD and reload windows, no problem. However, the lock seems to be on the BIOS. The computer is a Dell AIO Inspiron 20. I tried to remove the cmos battery for 20 minutes thinking it would take off the lock, but it's still there. The problem is that when I try to fix it with the media creation tool, I can't because somehow I changed secure boot before the bios locked and I can't return to legacy boot. (those may be backwards)
Len