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#1
Lockscreen /Startup problems
Hi. I've had this win 10 laptop for about 1 year. For the last 2 weeks it had occasional problems presenting a login screen after wake up. A couple of days ago, it just would no longer get from the lock screen to the login prompt. When I rebooted it, it never got to the login prompt; it just showed the HP logo, and was just spinning and spinning. I reset it. By the time I had reinstalled the last program, I was back to the problem. Can't get from the lockscreen to the login prompt. When I reboot, it can't get to the login. I don't want to go through the inconvenience of resetting. I would appreciate any tip. Maybe I should give up and save the data that is in windows.old. Thanks for your help.