Windows 10: Monitor won't sleep, screensaver won't come on Solved

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  1.    08 Mar 2018 #11

    Caledon Ken said: View Post
    Thanks for info.

    If you could copy and paste energy report out of word and into text file I would feel more comfortable opening.

    Tried search and came across lots of Dell issues. Could you share monitor type? It likely has a reset option, could you invoke just to be sure you are not fighting a monitor setting.

    I notice when I search the Giogabyte site there is a Platform Power Management utility. Did you load? Not saying to load just asking did you load?
    Energy report attached as txt.
    The monitor is a Philips and I had it for over 3 years with various computers, it's never been a problem.
    I did have the Gigabyte Platform Power Management utitlity loaded but since uninstalled it, but there's been no change.
    Monitor won't sleep, screensaver won't come on Attached Files
      My ComputerSystem Spec


  2. Posts : 7,690
    Windows 10 Pro x64 Build 1709
       08 Mar 2018 #12

    Well nothing shows in that report. To be sure I ran the same energy report, I have the 8700K processor as well. Minor differences in that I run different apps but they are basically the same.

    Might I propose that the issue is with Vid card. Without me looking does your MB have video out ports? Might I suggest removal of card and trying one of those port to either debunk or confirm my theory.

    Maybe a fellow nVidia user knows of a setting that I am unaware of. Think this is set in Ge Force experience but not having one this needs to be confirmed.
      My ComputerSystem Spec

  3.    09 Mar 2018 #13

    Turns out it was the crappy Gigabyte RGB Fusion software.
    I only realised it is to blame when it failed to load correctly and all of a sudden the screen went to sleep as it should.
    Uninstalled it, and now sleep is working.
    Thanks for your help!
      My ComputerSystem Spec


  4. Posts : 7,690
    Windows 10 Pro x64 Build 1709
       09 Mar 2018 #14

    Excellent. Thanks for posting solution and marking thread solved. Others will find.

    Eventually the clean boot process would have identified only it would have taken longer.
      My ComputerSystem Spec

  5.    1 Week Ago #15

    naujoks said: View Post
    Turns out it was the crappy Gigabyte RGB Fusion software.
    I only realised it is to blame when it failed to load correctly and all of a sudden the screen went to sleep as it should.
    Uninstalled it, and now sleep is working.
    Thanks for your help!
    Thanks! That turned out to be the culprit too for me
      My ComputerSystem Spec


 
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