Stuck in Safe Mode without Admin Access

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  1. Posts : 7
    Windows 10 Pro
       #1

    Stuck in Safe Mode without Admin Access


    I rebooted into safe mode to troubleshoot an unrelated issue and now I am stuck in it. I normally use the facial recognition thing to login, but I do have my Microsoft Account attached to the login, with a password. Despite that, the password does not work at Safe Mode login.

    I happened to have a basic user account on my computer which I could login to in safe mode, but I can't run any tools like msconfig because they require admin.

    I've tried using a usb drive with Windows 10 on it to get a command prompt and use the bcdedit commands, but they are returning "the boot configuration data store could not be opened." and I'm stymied.

    Is there any other way to get back into the computer? I can't believe Microsoft hasn't realized this fatal flaw.
      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #2

    Hello,

    If you are in a basic account and need admin then you can make use of the Built-in Admin account. As you have limited privileges you will need to follow option 5 of the tutorial below:

    Enable or Disable Elevated Administrator account in Windows 10
      My Computers


  3. Posts : 16,912
    Windows 10 Home x64 Version 22H2 Build 19045.4170
       #3
      My Computer


  4. Posts : 42,921
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #4

    I do have my Microsoft Account attached to the login, with a password. Despite that, the password does not work at Safe Mode login.
    Silly thought - and I've no idea if it would work esp. at the login stage, though it might- can you get to Safe Mode with Networking?

    On another track- System Restore- use a restore point.
      My Computers


  5. Posts : 7
    Windows 10 Pro
    Thread Starter
       #5

    philc43 said:
    Hello,

    If you are in a basic account and need admin then you can make use of the Built-in Admin account. As you have limited privileges you will need to follow option 5 of the tutorial below:

    Enable or Disable Elevated Administrator account in Windows 10
    Thanks, this didn't work as windows setup doesn't see the contents of the drive where windows is installed, just a file called "recovery".

    bcdedit returns the boot configuration data store could not be opened
    dalchina said:
    Silly thought - and I've no idea if it would work esp. at the login stage, though it might- can you get to Safe Mode with Networking?

    On another track- System Restore- use a restore point.
    Thanks, yes, I a do have safe mode with networking. but safe mode isn't utilizing the active connection at the login screen and is wanting a local account password, which is not set. This explains why remote desktop login never worked - there's no local account password set. I'm calling Microsoft. Thanks for your suggestions here folks, I appreciate it! :)
      My Computer


  6. Posts : 31,601
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #6

    tbonecopper said:
    ...then you can make use of the Built-in Admin account. As you have limited privileges you will need to follow option 5 of the tutorial below:

    Enable or Disable Elevated Administrator account in Windows 10
    Thanks, this didn't work as windows setup doesn't see the contents of the drive where windows is installed, just a file called "recovery".
    When you boot from the install media the drive letters are not going to be the same. The Windows system will not appear as the C: drive. In the example in Option Five you'll see it appears as the D: drive.
      My Computers


  7. Posts : 7
    Windows 10 Pro
    Thread Starter
       #7

    Bree said:
    When you boot from the install media the drive letters are not going to be the same. The Windows system will not appear as the C: drive. In the example in Option Five you'll see it appears as the D: drive.
    I saw that, I selected the X drive, and was able to see the listing, but when I select the SAM file, it says the file is in use by another process.

    I also tried a Hiren's CD and the offline password manager just hangs at booting the kernel....
      My Computer


  8. Posts : 31,601
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #8

    tbonecopper said:
    I saw that, I selected the X drive, and was able to see the listing, but when I select the SAM file, it says the file is in use by another process.
    No, the X: drive is the currently running system, a virtual drive held in RAM and created when you booted from the install media. Your Windows system is offline at the moment and on one of the other drives. It will almost certainly not be assigned as C:. Try each letter in turn, you should find it eventually.
      My Computers


  9. Posts : 7
    Windows 10 Pro
    Thread Starter
       #9

    Bree said:
    No, the X: drive is the currently running system, a virtual drive created when you booted from the install media. Your Windows system is offline at the moment and on one of the other drives. It will almost certainly not be assigned as C:. Try each letter in turn, you should find it eventually.
    I just realized, my drive is setup as raid, even though there is not a volume defined and it's just one drive, which means windows setup can't see the drive that windows is installed on without the driver. I'm not sure how to load it in this manner...

    trying loading the driver at the drive selection screen, like i was going to reinstall, but am just going to get it to see the drive, then try the technique to enable the hidden admin account
      My Computer


  10. Posts : 31,601
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       #10

    tbonecopper said:
    I just realized, my drive is setup as raid, even though there is not a volume defined and it's just one drive, which means windows setup can't see the drive that windows is installed on without the driver. I'm not sure how to load it in this manner...
    This may help....

    If your hard drive is not displayed and it's either a SATA drive or in a RAID setup, then you need to connect a USB key or DVD disc with the RAID or SATA drivers on it, click on Load Driver, select the folder on the USB key or DVD that contains the RAID or SATA drivers to install them. Afterwards, your RAID drives will be available to select from to install Windows on.
    Clean Install Windows 10

    ...but it seems you have to go down the install process as far as selecting a drive to install on to get that option. I'm guessing here, but you may well be able to cancel the install and go back to using the command prompt, while retaining the installed RAID drivers.
      My Computers


 

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