Windows 10: svchost.exe restarting my PC 3 or 4 times for the past two nights


  1. Posts : 30
    Windows 7 64 bit
       01 Mar 2018 #1

    svchost.exe restarting my PC 3 or 4 times for the past two nights


    As per title, I can't seem to figure out exactly why this is happening.

    Exact event log text is as follows:

    The process c:\windows\system32\svchost.exe (TEST_PC) has initiated the restart of computer TEST_PC on behalf of user NT AUTHORITY\SYSTEM for the following reason: Operating System: Service pack (Planned)
    Reason Code: 0x80020010


    Why does it keep re-trying?
      My ComputerSystem Spec


  2. Posts : 7,625
    10 Home x64 (1803) (10 Pro on 2nd pc)
       01 Mar 2018 #2

    WinTenner said: View Post
    ...Operating System: Service pack (Planned)
    Reason Code: 0x80020010


    Why does it keep re-trying?
    That looks like the normal automatic restart to complete installing an update.

    What does it say in Settings > Update & Security > View installed update history? If it shows repeated failed updates that would explain why it keeps retrying.

    What version and build number of Windows do you have?
      My ComputersSystem Spec


  3. Posts : 30
    Windows 7 64 bit
    Thread Starter
       01 Mar 2018 #3

    Interesting you should say that as I've had an intermittent issue where it says that an update has failed but on a reboot that error then vanishes. Right now Windows Update Status has a green tick and states that it's up to date - however it's done that before and then, maybe on the next reboot, states that there's a problem with an update.

    I've also noticed that I can't view the installed update history - when I select that all I see are two options: Uninstall Updates and Recovery Options. There is no detailed history. If I click on Uninstall Updates it just takes me to the Uninstall an Update window which shows what's installed.

    I'm running Windows 10 Pro, Version 1709 (OS Build 16299.248)
      My ComputerSystem Spec


  4. Posts : 7,625
    10 Home x64 (1803) (10 Pro on 2nd pc)
       01 Mar 2018 #4

    WinTenner said: View Post
    I've also noticed that I can't view the installed update history - when I select that all I see are two options: Uninstall Updates and Recovery Options. ... I'm running Windows 10 Pro, Version 1709 (OS Build 16299.248)
    That is normal if there are no updates recorded in the update history. This could be because the update history has been reset, for example.

    Clear Windows Update History in Windows 10

    On the other hand, it could indicate a problem in windows update. Resetting it may help.

    Reset Windows Update in Windows 10
      My ComputersSystem Spec


  5. Posts : 30
    Windows 7 64 bit
    Thread Starter
       01 Mar 2018 #5

    Thanks a lot, I'll give the reset history batch file a go. :)
      My ComputerSystem Spec


 

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