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Surface Pro 2017, Win10Pro x64: Explorer crash Windows.UI.XamlHost.dll
Hi:
I have periodic explorer crashes on my Surface Pro 2017, Win Pro x64 (it is fully updated; sfc /scannow does not reveal any integrity errors). The crash seems to occur periodically about every three to four days) after a Hello Windows log-in. It seems to involve Windows.UI.XamlHost.dll based on the below (from Event Viewer). It seems that it only occurs when the Surface is running on battery (it usually happens after I bring it home from uni). I have also created a crash dump which is here: https://1drv.ms/u/s!AoMjGh2ERllBc8EKXkv6nN8BqYk
I have been trying to get suggestions on Microsoft Community for a few months: here is the six page thread (no big insights but you can see the various fixes which have been tried: https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/surface-pro-2017-win-10-pro-x64-explorer-crash/06769606-9d50-4957-97fa-ebc789bd340b
I am at a loss to understand what the problem is here. I am glad to disable Hello Windows if this would end the problem. Thanks in advance for any help on this
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When I look in the Event viewer I see errors like this:
Event ID 1000
Faulting application name: explorer.exe, version: 10.0.16299.125, time stamp: 0xfeba44fb
Faulting module name: Windows.UI.XamlHost.dll, version: 10.0.16299.15, time stamp: 0x00f27b8f
Exception code: 0xc0000409
Fault offset: 0x0000000000001db1
Faulting process id: 0x1880
Faulting application start time: 0x01d38282e4131af4
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\Windows\System32\Windows.UI.XamlHost.dll
Report Id: 6e835576-b35e-4d24-b6ce-331b05fa2c55
Faulting package full name:
Faulting package-relative application ID:
If I click on Start > type "view all" then click on "View all problem reports Control panel" the "Windows Explorer" "Stopped working" errors and then double click on one I would get something like this:
Source
Windows Explorer
Summary
Stopped working
Date
11/26/2017 10:53 AM
Status
Report sent
Description
Faulting Application Path: C:\Windows\explorer.exe
Problem signature
Problem Event Name: BEX64
Application Name: Explorer.EXE
Application Version: 10.0.16299.15
Application Timestamp: 66e02565
Fault Module Name: Windows.UI.XamlHost.dll
Fault Module Version: 10.0.16299.15
Fault Module Timestamp: 00f27b8f
Exception Offset: 0000000000001db1
Exception Code: c0000409
Exception Data: 0000000000000007
OS Version: 10.0.16299.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 2eb9
Additional Information 2: 2eb9591f0e04c7cfea277e3f34d3348f
Additional Information 3: 9333
Additional Information 4: 9333781589f3ec46cd357f0fda06eea0
Extra information about the problem
Bucket ID: 15f01e3e317a50b7b6bb92d1b9fc4f7c (116455065336)