Windows 10: dell laptop serve tag help

  1.    24 Feb 2018 #1

    dell laptop serve tag help


    i got a old laptop i need to remove a old account information?
    Is there any service tags tools in 2018
    dell latitude E5440 service tag 1965Q32
      My ComputerSystem Spec


  2. Posts : 28,505
    64-bit Windows 10 Pro build 17650
       24 Feb 2018 #2

    Hello Patricia,

    If you like, you could reset Windows 10 to start fresh with it.

    Reset Windows 10 Windows 10 Tutorials
      My ComputersSystem Spec


  3. Posts : 6,399
    10 Home x64 (1709) (10 Pro on 2nd pc)
       24 Feb 2018 #3

    patricia2626 said: View Post
    i got a old laptop i need to remove a old account information?
    Is there any service tags tools in 2018
    dell latitude E5440 service tag 1965Q32
    You can't change the service tag of a Dell. It's the unique serial number of the machine and is used to identify it when you need to find support, diagnostics, manuals or drivers specific to that particular machine. See here for yours...
    http://www.dell.com/support/home/us/...65q32/diagnose


    What is this 'account information' you want to remove? Is it a Windows account on the PC, or some sort of support plan on the Dell site?
      My ComputersSystem Spec

  4.    24 Feb 2018 #4

    Bree said: View Post
    You can't change the service tag of a Dell. It's the unique serial number of the machine and is used to identify it when you need to find support, diagnostics, manuals or drivers specific to that particular machine. See here for yours...
    http://www.dell.com/support/home/us/...65q32/diagnose


    What is this 'account information' you want to remove? Is it a Windows account on the PC, or some sort of support plan on the Dell site?
    How to deactivate computrace in dell laptop. - YouTube
      My ComputerSystem Spec


  5. Posts : 6,399
    10 Home x64 (1709) (10 Pro on 2nd pc)
       24 Feb 2018 #5

    Where did you get this laptop from? not off eBay I hope?

    Computrace is software built into program laptops that were purchased as part of MCLA's Laptop Initiative. In the event your laptop is stolen, the Computrace software tracks the stolen computer and provides local police with the information they need to get it back.
    http://techhelp.mcla.edu/index.php/Computrace_Software
      My ComputersSystem Spec


  6. Posts : 4,475
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       24 Feb 2018 #6

    I agree about the Service Tag. Also on the sticker on the case somewhere there is the Express Service Code [maybe in the battery compartment on Notebooks], gives more about its original shipped status. Additionally the Service Tag is viewable in the BIOS, has been on all those I have and have worked on.
      My ComputerSystem Spec


  7. Posts : 6,399
    10 Home x64 (1709) (10 Pro on 2nd pc)
       24 Feb 2018 #7

    Berton said: View Post
    ...there is the Express Service Code [maybe in the battery compartment on Notebooks], gives more about its original shipped status...
    I've read the express service code and the original configuration as shipped - such as that it came with an academic Win7 CoA.
    Part Number K9T4H
    Quantity 1
    Description LABEL, CERTIFICATE OF AUTHENTICITY, OPERATING SYSTEM, W7P32/64, ACADEMIC
    It's all available from the link I gave in post #3
      My ComputersSystem Spec


 

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