[SOLVED] Crashes, newly installed and no improvement
Hello
I bought for my wife an ASUS ux310uak a half year ago. For several weeks she had crashes with the browser and also I believe BSOD's.
I have run SFC's ,CHKDSK's and Dism's before the new install. No improvement so reinstalled W10.
Have done the SFC after the install to check if everything is ok though got unfixed errors. Dism result is "access denied" errors. I have tried to upgrade online with W10 Assistant again with errors.
The chkdsk and sfc logs are attached. 238GB SanDisk (SSD)
Would anyone of you have time and patience to look at this?
Thanks
When you ran chkdsk did you run with /r parameter chkdsk /r c:
Could you share how you did the clean install? Did you get new media from MS? Did you follow a guideline like the TenForums Clean install tutorial? The CBS log show lots of files that aren't repairable. Sometimes it can take three passes of SCF to fix. You should have to fix anything with a clean install.
Computer Type: PC/Desktop System Manufacturer/Model Number: Custom (In progress) OS: Windows 10 Pro x64 Build 1709 CPU: i7-8700K Motherboard: Asus Maximus X Code Memory: 16GB Trident Z 3200MHz Graphics Card: Intel UHD Graphics 630 Sound Card: Integrated ROG SupremeFX Monitor(s) Displays: Asus VP279, Samsung BX2431 Keyboard: das Keyboard MX Brown Mouse: Logitech M510 PSU: Corsair RM 650i Gold Case: Phanteks Enthroo Primo Cooling: Be Quiet Dark Rock TF Hard Drives: Samsung M.2 NVMe 960 EVO 500GB Boot
Samsung 840 EVO 250GB (System Copy Drive)
WD Black 500GB Balck (Data Drive) Internet Speed: 100Mb + Browser: Chrome, Firefox. MS Antivirus: Norton Internet Security
Thanks for your prompt reply.
Yes, the clean install is from MS and downloaded with the media creation tool and loaded onto a usb. It took a bit of time for the updates to get the drivers. I did run chckdsk with r.
I might try a new download and install again as I have done a few runs of scf"s.
Unless you have another suggestion?
Hmmm..... now I get an error while downloading onto the usb.
When you did the clean install did you delete current partitions so you are truly starting new.
I would also do something of an audit against the drivers on the Asus site. MS can load generic MS drivers for devices instead of the manufactures drivers. So I would be looking at chipset, storage, Management Engine.
If you run chkdsk again is it reporting any errors? In my opinion it shouldn't be. Since it is Samsung SSD is the Samsung Magician reporting drive health as okay?
Computer Type: PC/Desktop System Manufacturer/Model Number: Custom (In progress) OS: Windows 10 Pro x64 Build 1709 CPU: i7-8700K Motherboard: Asus Maximus X Code Memory: 16GB Trident Z 3200MHz Graphics Card: Intel UHD Graphics 630 Sound Card: Integrated ROG SupremeFX Monitor(s) Displays: Asus VP279, Samsung BX2431 Keyboard: das Keyboard MX Brown Mouse: Logitech M510 PSU: Corsair RM 650i Gold Case: Phanteks Enthroo Primo Cooling: Be Quiet Dark Rock TF Hard Drives: Samsung M.2 NVMe 960 EVO 500GB Boot
Samsung 840 EVO 250GB (System Copy Drive)
WD Black 500GB Balck (Data Drive) Internet Speed: 100Mb + Browser: Chrome, Firefox. MS Antivirus: Norton Internet Security
This is truly a disappointment.
Installed 1709 with the media creation tool and went straight forward. Checked with sfc /scannow soon after the install.
Maybe it is to soon?
Computer Type: PC/Desktop System Manufacturer/Model Number: Custom (In progress) OS: Windows 10 Pro x64 Build 1709 CPU: i7-8700K Motherboard: Asus Maximus X Code Memory: 16GB Trident Z 3200MHz Graphics Card: Intel UHD Graphics 630 Sound Card: Integrated ROG SupremeFX Monitor(s) Displays: Asus VP279, Samsung BX2431 Keyboard: das Keyboard MX Brown Mouse: Logitech M510 PSU: Corsair RM 650i Gold Case: Phanteks Enthroo Primo Cooling: Be Quiet Dark Rock TF Hard Drives: Samsung M.2 NVMe 960 EVO 500GB Boot
Samsung 840 EVO 250GB (System Copy Drive)
WD Black 500GB Balck (Data Drive) Internet Speed: 100Mb + Browser: Chrome, Firefox. MS Antivirus: Norton Internet Security
Here is your CBS Log boiled down. sfcdetails.txt
I wonder if your USB is the issue. It says the source is corrupt for some files it is trying to repair.
Did you delete partitions on C: before installing.
Thanks.
Yes I did delete and formatted the install partition.
This time round I used a different USB stick as previously as I left the other install on the first usb stick.
Just did an: "C:\WINDOWS\system32>Dism /Online /Cleanup-Image /CheckHealth" and it gave : "access denied"
Should I use another USB port and another stick to yet again download another install setup?
Off to work now.......
edit: or should I use a different laptop for the download?
The chkdsk report displayed that it was done on line.
Open administrative command prompt and type or copy and paste:
chkdsk /x /f /r
Perform this on every partition using the syntax: chkdsk /x /f /r C: or chkdsk /x /f /r D: and change the drive letter to the applicable drive letter.
This command may take many hours.
The computer will not be able to be used while the command is run to fix and recover problems with the drive file system. It may display a number in the low teens while the fix and recover is performed.
C:\Windows\system32>chkdsk /x /f /r
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Computer Type: Laptop System Manufacturer/Model Number: HP OS: windows 10 professional version 1607 build 14393.969 64 bit CPU: Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz (8 CPUs), ~2.7GHz Memory: Memory: 32768MB RAM Graphics Card: Hybrid Graphics GPU:Integrated Nvidia Quadro Intel(R) HD Gra
NEWLY INSTALLED 3TB DRIVE not recognized/formattable by Win #10??
I have two exact model WD 3 TB HDD's now, but the 2nd one will not allow me to formart or partiocian the 2nd 3tb hard drive?
What can I do?
It doesn't show up in MY PC...
Hi, I recently just did a clean install of Windows 10 and I have gotten a few BSOD. Ive attached the minidumps as requested. Please help me out. Thanks in advance!
Installed SSD and copied boot HDD image with ' true. image ' which seemed to work perfectly...
Tried to boot from SSD by pressing F12 during boot up but got this message
74842
tried going into the bios to choose the SSD but wasn't an option that...
47600
Hi,
Novice question:
I just installed a new SSD (disk 1) on my laptop and used Samsung's tool to clone my OS drive (C: on disk 2) onto it.
This was done with no error, however I cannot boot from the new SSD in bios, as this hangs up...
Thank you for accepting me to this forum. When I purchased my new PC and had upgraded to Win 10 from 8.1, I was strongly advised to make a back up on data stick. I have searched loads of instructions on the net but cannot figure it out. I am...