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  1. Joined : Oct 2015
    Posts : 2
    Windows 10
       02 Oct 2015 #81

    Hey all, I just installed some Windows 10 Updates today on my MSI Laptop that came out today 10/02/2015.....
    When I went to reboot my computer to allow the Updates to install I got stuck a the "Black Screen of Death" LOL

    I tried everything mechanical, reseat the battery, press various buttons, put in the Windows 10 disk.
    Tried to see if any internals were lose, I couldn't even boot to the BIOS.
    I hooked my mouse up to my other laptop and old one, and started trying to research, I then simply tried to restart again, waiting a bit, the computer started to start up finish installing the updates.

    So, thought it was working for some reason, hooked the mouse up, situated the computer, and it wouldn't boot up again.
    I'm like WTH......! It then pops in my head, "mouse". So I unplug the mouse and guess what, the computer starts up.

    Turns out the Windows Update today screwed something up so my mouse would stop it from booting.
    Don't know if it's a port or mouse related thing, or ports period, like any port with something in it would cause it to not start.
    So, don't know how I'm going to fix this, cause I'm not going to unplug my mouse when I want to start my computer and then plug it back in when starting up. We shall see what I do.... Maybe I have to find the drivers for the USB ports and update it. Not sure, anyway.

    This is why I like to do Fresh Installs, have backup Disks, and control my own fn updates.
    Microsoft, anyone not it's like they progress in some ways but digress in others.
      My System SpecsSystem Spec


  2. Joined : Oct 2015
    Posts : 1
    Windows 10
       03 Oct 2015 #82

    leeuniverse said: View Post
    Hey all, I just installed some Windows 10 Updates today on my MSI Laptop that came out today 10/02/2015.....
    When I went to reboot my computer to allow the Updates to install I got stuck a the "Black Screen of Death" LOL

    I tried everything mechanical, reseat the battery, press various buttons, put in the Windows 10 disk.
    Tried to see if any internals were lose, I couldn't even boot to the BIOS.
    I hooked my mouse up to my other laptop and old one, and started trying to research, I then simply tried to restart again, waiting a bit, the computer started to start up finish installing the updates.

    So, thought it was working for some reason, hooked the mouse up, situated the computer, and it wouldn't boot up again.
    I'm like WTH......! It then pops in my head, "mouse". So I unplug the mouse and guess what, the computer starts up.

    Turns out the Windows Update today screwed something up so my mouse would stop it from booting.
    Don't know if it's a port or mouse related thing, or ports period, like any port with something in it would cause it to not start.
    So, don't know how I'm going to fix this, cause I'm not going to unplug my mouse when I want to start my computer and then plug it back in when starting up. We shall see what I do.... Maybe I have to find the drivers for the USB ports and update it. Not sure, anyway.

    This is why I like to do Fresh Installs, have backup Disks, and control my own fn updates.
    Microsoft, anyone not it's like they progress in some ways but digress in others.
    Same thing happened to me you have to disable your video card in safe mode to get it back on......anytime you update the driver it happens all over again ....I don't think there is a solution just workarounds until they find a patch I guess ...I'm personally about to go back to win 7 where things work
      My System SpecsSystem Spec


  3. Joined : Oct 2015
    Posts : 1
    Windows 10
       03 Oct 2015 #83

    Darkmiss said: View Post
    Okay if you have just upgraded to windows 10 and are sitting at a black screen for way too long here's the problem and how to fix it.

    If you have an on board Intel graphics controller as well as an add on graphics card, windows thinks you have one more monitor connected than you actually have. so when windows loads its outputting the video signal to a bogus monitor.

    How to fix this
    firstly wait long enough so the mouse cursor to appear when you move the mouse.
    (blank screen with a white mouse cursor)

    Then press the space-bar and enter your login password or pin (yes your doing this blind)

    You should now be logged into windows
    if the desktop dose not appear after 30 seconds then press WindowsKey-P down arrow twice and enter.

    I hope this helps
    Thanks Darkmiss, I followed your instructions for logging in blind and then pulled up the Project window using WindowsKey-P. It was a relief to at least get that far. I've tried all 4 options available and still cannot get the screen to come on. What should I try next? By the way, the malfunctioning computer is HP Pavillions.
      My System SpecsSystem Spec


  4. Joined : Oct 2015
    Posts : 1
    Windows 10
       06 Oct 2015 #84

    ukcatsfan83 said: View Post
    C'mon guys! If you'll do what I mentioned, it would fix it
    Obviously not seeing as how several stated attempting with no luck. This is Microsoft we're talking about. There is no one size fits all to fix their cornucopia of screw-ups.
      My System SpecsSystem Spec


  5. Joined : Oct 2015
    Posts : 1
    windows 10
       07 Oct 2015 #85

    Asus Maximus V Formula Black screen on Windows 10 fixed


    If this helps anyone then great,

    Had issues with black screens on windows 8.1 & Windows 10. It was caused by 2 graphics cards being installed at the same time, turning one off in device manager did not work as windows 10 turns it back on after boot.

    The 1903 version of bios allows both the Intel on chip graphics card & the Primary graphics card to be seen in device manager at the same time. I think this was to allow the LucidLogix Virtu MVP to work which is kind of like a cheap SLI setup.

    Flashing the bios back to 1803 removes the Intel graphics card from device manager & so fixes the problem.
    Now only my primary card is seen.

    Primary card is Asus ROG R9 208X
      My System SpecsSystem Spec


  6. Joined : Aug 2015
    Posts : 26
    Windows 7 and Windows 10
       08 Oct 2015 #86

    I am still getting the black screen after boot. The only way I have reliably found to stop Win10 going black is to disable the Windows Fast Startup feature.
      My System SpecsSystem Spec


  7. Joined : Oct 2015
    Posts : 2
    Windows 10
       09 Oct 2015 #87

    squawksarah said: View Post
    I am still getting the black screen after boot. The only way I have reliably found to stop Win10 going black is to disable the Windows Fast Startup feature.
    That doesn't work for me..... My only solution is to unplug my Mouse before starting the computer, then plugging it back in once it at least get's to the login screen. This is really irritating, and why I always do Fresh Installs of an OS and like to control my Windows updates. I really don't understand why Microsoft progresses in some things, but digresses in others.

    Now I'm trying to figure out how to reactivate my Office 2013 if I do a fresh install, I'm wanting to use my original OS key and OS, used another because I wasn't able to create a backup disk because it kept erroring out. So, don't know if my office will activate if I put it into another OS that I didn't originally activate it on. Still same computer, but for Windows 8 they combined Windows and Office activation, so ugh....
      My System SpecsSystem Spec


  8. Joined : Oct 2015
    Posts : 1
    10
       12 Oct 2015 #88

    My pc is dell inspiron n5110. Was with os7, tried to upgrade to os10. And after everything i see only black screen without any mouse cursor or so. Please help me out..
      My System SpecsSystem Spec


  9. Joined : Oct 2015
    Posts : 1
    Windows 7,8.1,10 OSX
       16 Oct 2015 #89

    AKaupys said: View Post
    My pc is dell inspiron n5110. Was with os7, tried to upgrade to os10. And after everything i see only black screen without any mouse cursor or so. Please help me out..
    I've seen this before. The way i solved it was to attacht an external monitor. You should have video then. Goto the dell support website and download and install the latest BIOS for this laptop. When you reboot after that you should have video on your laptop. There might be an issue with the laptop crashing because of the bluetooth stack installed in windows 7 before the upgrade. Only way i was able to fix that was to do a refresh install. This will remove all apps but will keep your data (docs,pics etc. )

    good luck.
      My System SpecsSystem Spec


  10. Joined : Oct 2015
    Posts : 1
    Windows 10
       17 Oct 2015 #90

    Updated to Windows 10, Black Screen with cursor. Task Manager launches. Control Panel Launches, So I have full control of the PC, but no windows desktop visible. I've tried everything in this forum, but no success. A reinstall if Windows 10 hangs at "making sure you're ready to install". I've tried to roll back to 7, but I can't get the "settings" screen to display. It seems to launch just fine. Display controller is the standard Intel, on board supporting two displays. I've got a monitor plugged into both. Intel driver 10.18.10.4252, 7/10/15, but I've tried the later driver as well. Tried safe mode, safe mode with Networking, with and without ethernet connected. I updated a similar PC without issue. I'm sure I'm one click away!
      My System SpecsSystem Spec


 
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