Fix for windows 10 booting to a black screen

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  1. Posts : 3,511
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #221

    You could either have a problem with your graphics card or your power supply unit. I would try changing the power supply first which is cheaper to do. If the problem persist, you may have an issue with your graphics card. You can run Burning Test or other benchmark and see the results. If the screen freezes or goes black, then your VGA has a problem. If you get a blue screen, it could be your RAM or motherboard. To check your hard disk's health you can use Hard Disk Sentinel.
      My Computer


  2. Posts : 64
    Windows 10 Pro 64-bit
       #222

    pzhndal said:
    i have a weird variation.

    sometimes when cold booting, the monitor doesn't "wake up". there's no internal speaker, so no warning to diagnose. holding the power off/shut down button on the machine to turn it off and then turn on again fixes the issue, sort of, insofar as it posts (says check bios, etc)

    desktop. maybe i have hardware issue? XD

    the reliability history in win 10 usually tells me a previous shutdown was unexpected. so i kinda don't shut down the machine anymore unless I leave the house for the whole day. no problem with sending it to sleep and waking it back up.
    OK, with me, I know that Windows 10 is outputting to a non-existent monitor because I often have a YouTube video running that I can hear. The blank screen happens randomly and is not that big an issue because I can just reboot and 9/10 it will boot to desktop fine. At first, I thought it might be a corrupted Local login account. That did not help. the problems started when I installed a Soundblaster next to my GPU PCIe slot, I have also been overclocking, not much, 4.8 Mghz @1.250 on an i7-8700k (which is stable). Beginning to think this is a Windows 10 issue. I have switched off onboard graphics in Bios (chose PEP instead the other setting which i can't recall) and device Manager has my Nvidia 1080ti displayed correctly.
      My Computer


  3. Posts : 3,511
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #223

    Most of the black screens with the mouse I have seen are because Windows Update is working on the background and it takes some time until it installs all the updates to show the desktop. In a few cases there is also a faulty graphics driver due to the official driver (OEM) being replaced by Windows Update. You have to start in Low Graphics or Safe Mode and reinstall the OEM graphics driver.
      My Computer


  4. Posts : 64
    Windows 10 Pro 64-bit
       #224

    spapakons said:
    Most of the black screens with the mouse I have seen are because Windows Update is working on the background and it takes some time until it installs all the updates to show the desktop. In a few cases there is also a faulty graphics driver due to the official driver (OEM) being replaced by Windows Update. You have to start in Low Graphics or Safe Mode and reinstall the OEM graphics driver.
    I DDU'd the graphics driver in safe mode. Pretty certain the phantom monitor Windows 10 is booting to, started after the big update last month.
      My Computer


  5. Posts : 64
    Windows 10 Pro 64-bit
       #225

    Just noticed that if I pull out and put back in the HDMI (TV secondary monitor) and DVI connections from the graphics card when I get the blank screen, it starts working again. Despite being very stable in benchtests and gaming, could my 4.8ghz @1.250v on an i7-8700K overclock be causing this? Pretty certain it is a Windows 10 thing... PC is simply randomly posting to the integrated graphics, despite me turning it off in Bios and Device Manager (Disabled).
      My Computer


  6. Posts : 64
    Windows 10 Pro 64-bit
       #226

    Turning off fast boot from Power Management, not Bios, did the trick for me. The recent Windows 10 updates might have switched it on, or it could be me changing power settings after an OC.
      My Computer


  7. Posts : 2
    windows 10
       #227

    I figured it out.

    Go to start menu, type msconfig, push enter. Go to services tab. Disable all, then apply, then restart your computer.

    If this fixed your problem then one of these services is hanging on startup. Its probably waiting for a reply until it times out. For me it was the "App Readiness" service that was causing the problem. Once I unchecked it my problem went away permanently. For you it may be a different service.
      My Computer


  8. Posts : 3,511
    Windows 10 Pro 64-bit 21H1 (May 2021 build 19043.1083)
       #228

    brouhahaha said:
    Turning off fast boot from Power Management, not Bios, did the trick for me. The recent Windows 10 updates might have switched it on, or it could be me changing power settings after an OC.
    For older PCs it is best to avoid modern features such as Fast Boot, Secure Boot, UEFI mode etc. I even avoid setting the storage controller to AHCI (before installing of course), I prefer IDE mode instead to minimize any incompatibility. Also it is always a good idea to disable any unnecessary service and startup application before upgrading from 7 to 10 or from one build to a newer build.
      My Computer


  9. Posts : 1
    Windows 10
       #229

    maximo70 said:
    Hi,


    I have HP Pavillion DV6 6010el with AMD Radeon HD 6490M 1GB, processor is INTEL i5-2410M 2.3Ghz, RAm 8GB.
    My problem is the black screen for about 1 minute, then Win10 is working normally.

    I solved the problem installing Leshcat’s Catalyst 15.7 WHQL UnifL (if you disabled the automatic creation of restore point in W10, you must unchek the creation of a restore point in installation options to deploy the drivers)

    You can find here:
    Downloads - leshcatlabs.net

    Now is working normally: startup in 15 seconds!

    Hi maximo70

    I have registered for this site, just to thank you for your post (I don't expect you will see it, as you haven't posted for a long time, but just in case). I have been updating a Laptop very similar to yours (for a family friend), and had the same issues that you did. I have been trying to fix it and was struggling to find something that worked. The download you suggested worked perfectly (as you suggested). Boot time has gone from ~2 minutes to about 15-20 seconds.

    Thank you again.

    cheers
      My Computer


  10. Posts : 1
    Kbuntu / Windows 10
       #230

    Smike said:
    The following settings in my laptop (I7, Intel(R) HD Graphics 3000
    /AMD Radeon HD 7400M Series) ) significantly reduced the boot time:

    Change the EnableULPS in the register from 1 to 0, as described here
    http://answers.microsoft.com/en-us/w...4-2e56692c1c53, then reload the window.

    Open Catalyst on the Switchable Graphics Global Setting tab, you will have the option "Allow additional power-setting", uncheck and apply the changes.

    I hope that the next time you reboot the system you want.

    In my case, the time of appearance of the window lock takes 24 seconds.
    Finally a solution that works for me (the problem was a black screen for 80 seconds instead of 20 seconds).

    Thanks a lot for sharing it, I have the same graphics cards configuration (Intel HD 3000 + AMD HD 7400) and put "EnableULPS" to 0 in register work for me perfectly !
      My Computer


 

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