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  1.    17 Aug 2017 #211
    Join Date : Sep 2015
    Posts : 2,382
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Could be that the wallpaper changed to black (solid color). Try changing it again to Picture and select your favorite background.
      My ComputerSystem Spec
  2.    17 Aug 2017 #212
    Join Date : Aug 2017
    Posts : 2
    Win7, Win 10 Creators Version

    Quote Originally Posted by spapakons View Post
    Could be that the wallpaper changed to black (solid color). Try changing it again to Picture and select your favorite background.
    Screen still black. I'm trying right now to get the profile to pull down from micrsoft again. Apparently if it wasn't using a microsoft account there would be a regedit field to zero out but so far thats not a working option.

    Any other options to get a profile working again or if theres a nice way from another profile to force a refresh on that profile or just completly delete it and add it again?
      My ComputerSystem Spec
  3.    18 Aug 2017 #213
    Join Date : Sep 2015
    Posts : 2,382
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    I would create a new local user, copy all data (documents, downloads etc) from my old account, and then delete my old account. I have done that in older Windows versions that user account would be corrupt and unable to login. I would enable Administrator account, create a new user, copy all data and then delete the corrupt account.
      My ComputerSystem Spec
  4.    28 Aug 2017 #214
    Join Date : Jul 2017
    Posts : 35
    windows 10

    Same problem, it was because windows 10 tried to launch from the wrong (external) hard drive (forgot I ask the bios to launch first the usb). I plugged out the USB from the drive and could reboot windows.
      My ComputerSystem Spec
  5.    28 Aug 2017 #215
    Join Date : Sep 2015
    Posts : 2,382
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    Quote Originally Posted by chok View Post
    Same problem, it was because windows 10 tried to launch from the wrong (external) hard drive (forgot I ask the bios to launch first the usb). I plugged out the USB from the drive and could reboot windows.
    This is known issue with USB drives. You can solve it if you change the boot priority in BIOS so internal hard disk comes first and then any USB drive, but it is better to disconnect the drive just in case you forget it on the computer (eg home) while you need it for another computer (eg office).
      My ComputerSystem Spec
  6.    31 Aug 2017 #216
    Join Date : Sep 2015
    Posts : 1
    Windows 10

    I am having the same issues on a Microsoft Surface Pro 4. Windows 10 Enterprise Edition. A restart fixes it, but the blank screen with cursor is becoming more regular on start-up.

    CTRL+DEL does nothing, I literally have to hold the power button down to force it to shut down (the normal shutdown process doesn't work, it just hangs when I try to do that)
      My ComputerSystem Spec
  7.    31 Aug 2017 #217
    Join Date : Sep 2015
    Posts : 2,382
    Windows 10 Pro 64-bit 1706 (CU build 15063.674)

    That means that a process hangs and Windows wait forever to finish in order to show the desktop or shutdown. You must see the system logs for errors. Open any folder and right-click on the This Computer icon. Select Manage to open Computer Management. See logs, post here to help you.
      My ComputerSystem Spec

 
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