PC would not restart after sleep until . . .

My PC refused to wake up after a period of sleep. I turned off the power and then on again and it still wouldn't wake. In desperation I replugged the power, whereupon it booted normally. As soon as I could I ran Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:D:\Sources\Install.esd:1 and SFC /scannow. Errors were found and repaired.

Does anyone know what might have caused this event and how it can be avoided?

HP HP Pavilion Desktop PC 570-pOXX.
Windows 10 Home (X64) Version 1709 (build 16299.192)

Run this version of the log collector and post a zip into this thread:
log collector v2-beta08.zip

Please update the spes in the "My Computer" section:
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Site Use Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums


Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

'Preciate your reply. Updated My Computer. Cannot access log collector v2-beta .zip as a url. Where is it?

Found MS update in Event Viewer at about the right time, so maybe system was updating when I tried to wake it.

Open administrative command prompt and type or copy and paste:
1) sfc /scannow
2) dism /online /cleanup-image /restorehealth
3) ckdsk /scan
4) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

5) After the above steps run this version of the log collector and post a zip into this thread:
log collector v2-beta08.zip

6) If the above version fails please provide as much information as possible as to what happened. If you can click prt sc etc.

EdTittel said:

The URL for log collector v2-beta08.zip unpacks to

Code:

https://www.tenforums.com/attachments/
bsod-crashes-debugging/
172784d1516099457-bsod-posting-
instructions-log-collector-v2-beta08.zip
(stitch items together into a single line)

on my PC. Perhaps you can access that explicit URL directly? It works for me... and asks me if I want to open or save the .zip file. It should do likewise for you, if you paste the items shown above together into a single URL (omitting the parenthetical phrase at the end, please).
HTH,
--Ed--

Ed, All I was seeing in Firefox was a blank screen. Just now I tried the expanded url in IE and got a prompt to download. In the course of selecting a download location (C:\all\down) I saw that I had 12 copies of the file. There was no indication in Firefox that downloads were taking place. So I'll chalk it up to a learning experience.

The logs had 2 unexpected shutdown/restarts, one on 2/3 and one on 2/10.
Otherwise the logs were unremarkable.
There was a problem device:

1) Open device manager > click view > show hidden devices > expand all rows > look for rows that display yellow triangular icons with a black exclamation mark > post images into the thread
2) This was displayed as a problem device:
Unknown USB Device (Device Descriptor Request Failed) USB\VID_0000&PID_0002\6&236F3B91&0&6 43
Look for an unknown device in device manager > post an image into the thread
3) Download and install the latest version of the HP UEFI hardware diagnostics: HP PC Hardware Diagnostics | HP® Official Site
4) Power on repetitively clicking the F2 key for an overnight test > Run the HP UEFI hardware diagnostics in loop until failure overnight > the firmware is designed to abort if there are any problems > if there are no problems the next day click the keyboard escape key to abort the testing > confirm the pass in the BIOS UEFI logs.

Code:

Event[2547]:  Log Name: System  Source: storahci  Date: 2018-02-11T13:45:23.942  Event ID: 129  Task: N/A  Level: Warning  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-VQC5R6M  Description: Reset to device, \Device\RaidPort1, was issued.

Code:

Event[2507]:  Log Name: System  Source: Volsnap  Date: 2018-02-10T21:05:52.590  Event ID: 33  Task: N/A  Level: Information  Opcode: N/A  Keyword: Classic  User: N/A  User Name: N/A  Computer: DESKTOP-VQC5R6M  Description: The oldest shadow copy of volume C: was deleted to keep disk space usage for shadow copies of volume C: below the user defined limit.

Code:

Event[2455]:  Log Name: System  Source: Microsoft-Windows-Kernel-Power  Date: 2018-02-10T19:58:03.277  Event ID: 41  Task: N/A  Level: Critical  Opcode: Info  Keyword: N/A  User: S-1-5-18  User Name: NT AUTHORITY\SYSTEM  Computer: DESKTOP-VQC5R6M  Description: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.