Windows 10: Windows Explorer search - no search results in subfolders

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  1. Posts : 6
    Windows 10 Pro 1709
       06 Feb 2018 #1

    Windows Explorer search - no search results in subfolders


    I apologize if I get some of the terminology wrong. Hopefully the screenshots will help. Basically if I open Windows Explorer and select Pictures from the Navigation page, I can search for a file (IMG_2354) and find it correctly. The file is located in (C:\Users\<username>\Pictures\camera_originals). However, if I drill down in Windows Explorer to the 'camera_originals' directory, the search does not work (please see screenshots).

    I've tried adding files to the index and rebuilding the index. There is no change. The only thing I can think of causing a complication are user directories (Documents, Pictures, Videos, etc..) are on a separate drive from my c drive. My c drive is a small SSD, so I have junctions pointing the e drive. This has been working fine for over a year, though, and the search problem is just starting. Any ideas where to start?

    This is the search that works:
    search-ms:displayname=Search%20Results%20in%20Pictures&crumb=System.Generic.String%3AIMG_2353_2017&crumb=lo cation:C%3A%5CUsers%5C<username>%5CPictures


    This one does not:
    search-ms:displayname=Search%20Results%20in%20camera_originals&crumb=System.Generic.String%3AIMG_2353_2017& crumb=location:C%3A%5CUsers%5C<username>%5CPictures%5Ccamera_originals

    Click image for larger version. 

Name:	search_error1.JPG 
Views:	9 
Size:	58.0 KB 
ID:	175942Click image for larger version. 

Name:	search_error2.JPG 
Views:	6 
Size:	60.2 KB 
ID:	175943
      My ComputerSystem Spec

  2.    07 Feb 2018 #2

    Hello and welcome to TF,

    Have you tried checking the windows search index service in services.msc?

    Right click bottom left of your screen >>> Run >>> type in "services.msc" >>> look for a service called either "Windows Search" or "Windows Search Index" and double click it. Now click on "stop">>> restart your pc >>>open services.msc again and click on start. Now check if it's working.

    Let me know if this helped.
      My ComputerSystem Spec

  3.    07 Feb 2018 #3

    Hi, not sure about this one- but the fact that you say it's only started to be a problem recently is significant, suggesting some change or corruption.

    1. Do you have a system restore point or disk image created before this started happening you could use?
    2. Try using the Windows Search Troubleshooter.
    Troubleshoot Problems in Windows 10 with Troubleshooters Performance Maintenance Tutorials
    http://www.winhelponline.com/blog/re...-fix-problems/
    Then if that doesn't work see that article about resetting Windows search.
      My ComputerSystem Spec


  4. Posts : 6
    Windows 10 Pro 1709
    Thread Starter
       07 Feb 2018 #4

    dalchina said: View Post
    Hi, not sure about this one- but the fact that you say it's only started to be a problem recently is significant, suggesting some change or corruption.
    Maybe I should have said I just noticed it recently. Perhaps it's always been an issue, but it seems to be the sort of thing I would have quickly noticed. The Windows Search Troubleshooter couldn't find anything. I'll try a restore point when I get home.
      My ComputerSystem Spec


  5. Posts : 6
    Windows 10 Pro 1709
    Thread Starter
       07 Feb 2018 #5

    Midou35000 said: View Post
    Have you tried checking the windows search index service in services.msc?
    No luck there, either. I guess it's not the biggest issue in the world, and I can find the files if I know where to initiate the search, just hoping it's not the sign of something larger.
      My ComputerSystem Spec

  6.    07 Feb 2018 #6

    Presumably when you navigate to the 'camera_originals' folder, you can see the files there, can you?

    It's hard to imagine displaying a folder with a file name present, searching with a string that matches that name, and it not being found.
      My ComputerSystem Spec


  7. Posts : 6
    Windows 10 Pro 1709
    Thread Starter
       07 Feb 2018 #7

    dalchina said: View Post
    Presumably when you navigate to the 'camera_originals' folder, you can see the files there, can you?

    It's hard to imagine displaying a folder with a file name present, searching with a string that matches that name, and it not being found.
    Yes, the file is there. The search is successful if I do it in Explorer from the Pictures directory, or Quick Access or even 'This PC', but once I start drilling down, it's like it doesn't exist.
      My ComputerSystem Spec

  8.    07 Feb 2018 #8

    Ok, try the troubleshooter if not already run and search reset in my post above.

    Also post a screenshot of when you have that folder open showing the files (not the search result).

    Try the same scenario, but under a different parent folder (not Pictures) - create the folder containing 2 or 3 pictures. Allow search to update its index.
    Last edited by dalchina; 07 Feb 2018 at 13:16.
      My ComputerSystem Spec


  9. Posts : 6
    Windows 10 Pro 1709
    Thread Starter
       07 Feb 2018 #9

    So here's a picture of the file in it's folder:

    Click image for larger version. 

Name:	search_error3.JPG 
Views:	2 
Size:	86.7 KB 
ID:	176051

    Even weirder - if I search from c:, I can find the file:

    Click image for larger version. 

Name:	search_error4.JPG 
Views:	3 
Size:	53.6 KB 
ID:	176052

    If I drill down to *any* sub-folder (in this case Users), no dice:

    Click image for larger version. 

Name:	search_error5.JPG 
Views:	2 
Size:	43.0 KB 
ID:	176053

    If I search for *any* file named "IMG*", which there are thousands, I get nothing, even when doing the search from the folder the files are in:

    Click image for larger version. 

Name:	search_error6.JPG 
Views:	2 
Size:	50.5 KB 
ID:	176054Click image for larger version. 

Name:	search_error7.JPG 
Views:	2 
Size:	98.9 KB 
ID:	176055

    I get similar behavior with mp3 or mp4 files. If I search the whole c: or e:, I can find thousands. Drill down to my User directories and nothing comes up. This is a head scratcher.

    Search reset has not helped.
      My ComputerSystem Spec

  10.    08 Feb 2018 #10

    My c drive is a small SSD, so I have junctions pointing the e drive
    It must be that. Never having used junctions I can't comment, I'm afraid.
    I would guess it's the difference between a logic representation and the physical reality.

    What happens if you open explorer at the actual folders on E: ?

    Somehow you can navigate an apparent folder structure, but as a starting point for the search, Windows isn't seeing that as equivalent to the physical folder containing the files, or a point in the hierarchy above them.

    Try creating a simple set of, say, 3 nested folders, no junctions, with a distinctively named file in each. Let search index them. Then demonstrate you can find them with explorer open at different folders.

    If it is to do with how you've set up your folder structure, and it used to work but now now, that's even stranger.

    Normally relocating user folders is done by using the Location tab in Properties. (Some users get themselves into real difficulty using that though, I think by incorrectly specifying the new location).
    E.g.
    Move Location of Pictures Folder in Windows 10 Customization Tutorials
      My ComputerSystem Spec


 
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