Issues arising when laptop wakes up from sleep


  1. ConceptEight
    Posts : 21
    Windows 10
       New #1

    Issues arising when laptop wakes up from sleep


    I have an HP Envy Model M1W82UA#ABA and experience a variety of issues when my computer goes to sleep and wakes up. These include:


    • Computer crashes and restarts because of 'Driver Power State Failure' (according to Event Viewer) or ntoskrnl.exe according to BlueScreenView
    • Touchscreen, USB ports, and headphone jack stop working, but devices that are already plugged in work until they are unplugged and plugged back in. Additionally, when trying to shut off/restart my computer, it hangs on the 'shutting down' screen forever until I hold down the power button
    • Computer does not wake up from sleep mode, with screen lit, power button lit, airplane mode light orange, and fan running. The only fix for this is holding down the power button.


    These issues don't (as far as I know) happen when I hibernate the computer. They also don't happen every time my computer goes to sleep, I'd say maybe 25-30% of the time I wake up from sleep one of those 3 happen. I know it's not the hard drive (swapped out hard drive for SSD) or memory (passed MemTest). I'm also passing all the tests in HP Hardware assistant and HP Support Assistant doesn't list any driver updates. Any ideas?
      My Computer
    Quote Quote

  3. mrgeek
    Posts : 1,773
    Windows 10 Home
       New #2

    First thing I would try is unplug all usb but mouse and keyboard. Then turn off Fast Startup in Settings or turn off Hibernation with command prompt admin and type-
    powercfg -h off Enter. Test for a day or two and see if wake from sleep and restart/shut down work properly.
      My Computer
    Quote Quote

  4. ConceptEight
    Posts : 21
    Windows 10
    Thread Starter
       New #3

    mrgeek said:
    First thing I would try is unplug all usb but mouse and keyboard. Then turn off Fast Startup in Settings or turn off Hibernation with command prompt admin and type-
    powercfg -h off Enter. Test for a day or two and see if wake from sleep and restart/shut down work properly.
    This happens with Fast Startup off as well
      My Computer
    Quote Quote

  6. zbook
    Posts : 41,472
    windows 10 professional version 1607 build 14393.969 64 bit
       New #4

    Driver power state failure is bugcheck 9F. This bug check indicates that the driver is in an inconsistent or invalid power state.
    Run this version of the log collector and post a zip into this thread:
    log collector v2-beta08.zip
      My Computer
    Quote Quote

 

  Related Discussions
BSOD when laptop wakes up from sleep
in BSOD Crashes and Debugging

I've bought a new laptop (Lenovo S540 (AMD)) recently, but encountered a BSOD of the following bug code https://upload.cc/i1/2020/11/20/HbCczk.png And this is the windows version https://upload.cc/i1/2020/11/20/XLc9wm.png And dump file ...
I"ve been trying to figure this out for such a long time and I'm losing my mind. The short version is that my computer, like my kid, seems to wake up from sleep all the time and if on AC, just runs and runs and runs with the lid closed and gets...
I have tried everything Looking at the events, Making the time you have to wait. Into one minute I have a lot of apps open when I off it but I don't think that's the problem. Here is my computer stats Processor: Intel(R) Core(TM) i7-6500 CPU @...
I've had this Dell Inspiron i5577 for quite a while, and now, it's been waking up randomly at night. This morning I woke up to my computer on, well, sort of. It was on, the fans were loud, but the screen wasn't on. My RGB external keyboard was on...
Having Sleep Issues with Computer, wakes up immediately after going to sleep. In a Windows 7 forum there use to be a tutorial per the following: Performance & Maintenance Power Options and Sleep Mode Problems Is there something similar in...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 09:50.
Find Us




Windows 10 Forums