Windows 10: Windows 10 load recovery partition Solved

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  1.    05 Feb 2018 #11

    glen7829 said: View Post
    yes but issue is i cant do a clean install. cause the recover image is on the hard-drive partition. I have requested a disk but it may take a while for it to get mailed to me.
    Entirely unnecessary for Windows 10. Here's a tutorial on making installation media on a flash drive - Create Bootable USB Flash Drive to Install Windows 10

    Use Option 1, as 'Freebooter' suggests. This MS page will provide you with the latest version of Win10 so major Upgrades will be posted there in the future. Think of it as a mfr's installation disk w/o the bloatware that you can update yourself rather than rollback and then update, maybe yrs worth depending on age of PC. You're clearly familiar with clean install process if you did it with Win7. Good Luck
      My ComputerSystem Spec

  2.    05 Feb 2018 #12

    What options are available in the windows advanced troubleshooting menu?
    Starts with Troubleshoot or logout
    Troubleshoot -> recovery, fix boot up errors, contact Hp, nothing helpful. The only helpfull one would be reset/recover pc back to orginal settings but its greyed out.

    If you don't need anything on the computer then perform a reset with remove files.
    unfortunately its greyed out.

    There was no information posted on the computer specs.
    It is a factory all in one pc, also not mine but could look up the specs. I was able to view the recovery media and system product numbers and serial numbers.

    If it is a computer manufacturer that sells a lot of governments then they may have tools in the BIOS to clean the drive.
    I was able to access bios i think. F2 at start up right? (gets confusing when working on 2 computers what i did ) Also as a side note stuff like holding windows key and B at power up does not seem to do anything. According to HP it should.

    I do like the media tool idea, I may give that a shot. But not sure i know the windows 10 version and or bit version. And I am assuming i will have to reinstall all drivers.

    pc is a HP All-in-one - 22-b013w

    So when i run the media tool, will it give me option to delete partitions like windows 7? Sorry i know alot about computers and pre windows 8 -10 .. but windows 8 and 10 just not use to yet.
      My ComputerSystem Spec

  3. Posts : 20,934
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Feb 2018 #13

    If the computer was upgraded from windows 7 or 8 to 10 the computer has a digital license.
    If the computer is an HP product it should have drive erase tools in the BIOS.
    For HP computers power on and repetitively click the F10 key to get to the BIOS boot menu.
    The BIOS menu varies by computer model.
    If you have main, security, and advanced then click security.
    Scroll to hard drive tools > there should be options there for each a HD or SSD.
    On the computer bottom or back look for the product or serial number.
    Open the HP website > support and drivers > enter product or serial number > select the operating system > view drivers > post a URL or hyperlink into the thread.
    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
    List of PC brands with their corresponding hot-keys
      My ComputerSystem Spec

  4.    05 Feb 2018 #14

    1. Activation will be automatic if you use the correct edition/version of Win 10.
    2. Driver installation is part of the normal clean install.
    3. Windows installation lets you delete existing partitions.

    How to clean install Win 10:
    Clean Install Windows 10 Installation Upgrade Tutorials

    Basic questions:
    - is your Windows 32 bit or 64 bit?
    - single language or mult-lingual?
    - whether it's Home or Pro is irrelevant inasmuch as the appropriate version will be activated.
      My ComputerSystem Spec

  5.    05 Feb 2018 #15

      My ComputerSystem Spec

  6.    06 Feb 2018 #16

    Thanks guys,

    I ran the media tool . . Deleted all the partitions and it installed perfect. key was digital so did not have to mess with that. Also all drivers installed on own.

      My ComputerSystem Spec

  7.    06 Feb 2018 #17


    Now start using disk imaging routinely - all regular contributors use this. Means you can recover quickly even from a failed disk or ransomware to a previous good state quickly and hopefully without technical help. E.g. Macrium Reflect (free) + its boot disk + external storage for image sets. Windows (all its partitions) and any other partition or disk can be imaged. It's also a full backup.
      My ComputerSystem Spec

  8. Posts : 20,934
    windows 10 professional version 1607 build 14393.969 64 bit
       06 Feb 2018 #18

    Please update the computer specs.
    If it is a HP then download and install HP UEFI version 6.5:
    HP PC Hardware Diagnostics | HP® Official Site
    Power on the computer and repetitively click the F2 key.
    This should open the HP UEFI hardware diagnostics.
    Run the loop until failure test overnight.
    The next day if it is still running that is a good sign.
    If there is any failure it will abort and post an error code.
    To turn off the testing the next day press the keyboard escape key.
    Confirm the results in the BIOS UEFI log.
      My ComputerSystem Spec

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