PC won't hibernate after Win10 FCU 1709 clean install

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  1. Posts : 11
    Windows 10 Pro 64bit
       #1

    PC won't hibernate after Win10 FCU 1709 clean install


    Hi,

    I had installed my new i9-7980/Asus Rampage VI platform on Win 10 1703 and had no issues. When I did a clean install of Win10 1709, I can't get the PC to go in hibernate mode anymore. The PC "tries" (the screen goes black), but after a few seconds it just comes up again as if I didn't ask it to hibernate. When looking into the logbooks, nothing is mentioned with this respect.
    Fast boot setting is disabled (aotherwise I also had problems to get the PC doing a shutdown).

    Can somebody help? Thx.

    Kr,
    Diray
      My Computer


  2. Posts : 5,328
    Windows 11 Pro 64-bit
       #2

    A hardware device like USB flash drives and USB mice can actually keep your computer awake! The recommended solution would be to first see whether you are using the latest available drivers for your devices, install the latest drivers from device manufacturer website. You may also need to update your drivers for your graphic card.

    Use the built-in Power Troubleshooter and see if it is able to resolve the issue.
      My Computer


  3. Posts : 11
    Windows 10 Pro 64bit
    Thread Starter
       #3

    Thanks for your suggestions, but none of them work. Troubleshooter doesn't give any issues. It worked perfectly with Win-1703.
      My Computer


  4. Posts : 100
    Window 11 Home 64bit
       #4

    I've experienced that when use of ( Windows video driver versus Manufacturers video driver ).
    Might investigate that route.
      My Computer


  5. Posts : 11
    Windows 10 Pro 64bit
    Thread Starter
       #5

    Nope; I'm using the latest Nvidia driver 390.65, which I also used with Win-1703
      My Computer


  6. Posts : 5,328
    Windows 11 Pro 64-bit
       #6

    Have you installed latest device drivers for your computer if you have try previous version of graphic card driver.

    Lets turn off and turn back on hibernation maybe it will help.

    Please open the Command Prompt by typing cmd.exe into Start Screen or Start Menu, right-click on Cmd.exe, and open it as an administrator.

    From Command Prompt execute below commands:

    Code:
    powercfg /h off
    
    powercfg /h on
    Check to see issue resolved.
      My Computer


  7. Posts : 11
    Windows 10 Pro 64bit
    Thread Starter
       #7

    Just did that, doesn't help
      My Computer


  8. Posts : 5,328
    Windows 11 Pro 64-bit
       #8

    From Command Prompt execute below command.


    Code:
    powercfg   /lastwake

    To identify the event or device that is responsible for the last waking process. Once the results are shown, check the “Instance Path:” to see where it originated from (the USB or PCI port for instance) and look under “Type:” for the nature of the cause, typically a device or a wake timer.
      My Computer


  9. Posts : 11
    Windows 10 Pro 64bit
    Thread Starter
       #9

    "0"
      My Computer


  10. Posts : 5,328
    Windows 11 Pro 64-bit
       #10

    Disabling the wake-up function of one device is usually enough to prevent accidental boot-ups in the future. If you'd like to make absolutely sure that your PC stays put however, you might also want to have a look at all other devices that can potentially wake him up. To get an overview, enter




    Code:
    powercfg   /devicequery  wake_armed
      My Computer


 

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