Windows 10: windows 10 has 'crashed' 3 times in three months WHY??

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  1.    04 Feb 2018 #11

    My first question would be "What kind of "crash" happened", was it sudden shutdown, BSOD, any messages when that happens ?
      My ComputersSystem Spec

  2.    04 Feb 2018 #12

    It's good to know you have tried to figure out what's wrong but we still need a sense of troubleshooting procedures and results.

    You have an hp elitebook 8730w laptop. How old is the computer? Is this an original Win10 computer?
    --- Check your Update and Security: are Windows Updates up-to-date?
    --- Then check View update installed history: are there any failures?

    Please run winver and lets us know the exact version you are using?
    --- It sounds to me from you described you are on 1709
    --- If that's the case it should have updated from 1703
    --- Is this the case?

    If you have BSOD's check out How to Enable or Disable BSOD Automatic Restart in Windows 10
    Enable or Disable BSOD Automatic Restart in Windows 10 BSOD Tutorials
    Let us know what you get for a report.

    Since you have an HP computer go to and Download HP Support Assistant
    HP Support Assistant | HP® Official Site
    I don't recall everything it will check for but let it analyze your system including the hard drive.

    Go into Control Panel and select Troubleshooting
    Some of the choices are Blue Screen, Hardware and Devices with quite a few other choices that might attract your attention.
      My ComputersSystem Spec


  3. Posts : 16,251
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Feb 2018 #13

    Please run this version of the log collector and post a zip into this thread for troubleshooting:
    log collector v2-beta08.zip
      My ComputerSystem Spec


  4. Posts : 306
    Windows 10
       05 Feb 2018 #14

    Why has Windows 10 crashed three times in three months?
    Because Windows has improved immensely over the years! That's why.
    A crash per day used to be quite common. (I'm thinking about the days of Windows 95.)
      My ComputerSystem Spec


  5. Posts : 4,475
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       05 Feb 2018 #15

    margrave55 said: View Post
    Why has Windows 10 crashed three times in three months?
    Because Windows has improved immensely over the years! That's why.
    A crash per day used to be quite common. (I'm thinking about the days of Windows 95.)
    Yes, indeed, the 'good ole days'!!!!! Windows 3.1/3.11/WfW wasn't bad but then they weren't the Operating System.
      My ComputerSystem Spec

  6.    05 Feb 2018 #16

    Berton said: View Post
    Yes, indeed, the 'good ole days'!!!!! Windows 3.1/3.11/WfW wasn't bad but then they weren't the Operating System.
    True but Xp/Vista were not much better, and even Window 7 crashes often enough.

    In the end, crashing three times in three months is hardly excessive and is probably a consequence of driver updates which often need a reboot or two to sort out.

    If it was my PC, I would not waste any more time and effort trying to find a definitive answer that is probably nearly impossible to find anyway.
      My ComputerSystem Spec

  7.    05 Feb 2018 #17

    Personal experiences with an OS mean absolutely nothing, I ran Windows XP on a laptop and a desktop PC for over 10 years (Run one or the other every day for several hours), never had a crash on either machine of any sort! The same is true of Windows 7 (four years usage).
    My Windows 10 desktop on the other hand, freezes and the only option is a re-start, this has happened 3 or 4 times since installation well over a year ago! ..... Such is life!
      My ComputerSystem Spec

  •    05 Feb 2018 #18

    Hi there

    I'm actually surprised with these reports of Windows crashing -- I'm a big Linux user - but also use Windows -- been using Windows since these days (Windows 3.11 for workgroups).

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    I have to say (probably get flamed here) that W10 is IMO the most stable and reliable Windows yet -- the only gripe I have is that (but as always) Windows Networking is still a dogs dinner of a mess -- it's like playing the lottery --hit or miss as to whether it works correctly. !!!

    The only Windows system that was more stable and even "reliable" was actually a server version - Windows 2003 server -- XP was built on parts of that system but W2K3 server really did work properly -- but not really a desktop OS.

    Windows 7 was good but so irritating when so many times you either had to wait while booting or logging off it would do lengthy spells of "configuration" or "updates" - probably several times a week !! on company laptops.

    Windows Vista - much maligned -- if it ran on decent hardware it was fine --still love the glass Aero screen -- runs fine as a VM -- the problem was that the design was too advanced for the actual hardware available to most people at the time. Run it now as a VM and it can run like "Greased lightning" instead of "Glacial Speed".

    If your Windows 10 system crashes etc you've either got some really peculiar hardware or are doing things totally wrong with installing all sorts of problem apps etc etc.

    Can I really be praising Ms !!!!!!. In this case I have to say yes.

    My Linux systems though almost never fail -- and if they do it's usually because a piece of hardware malfunctions --and these systems are up 24/7 for months if not years at a time. However that's what servers are designed to do.

    Cheers
    jimbo
      My ComputerSystem Spec


  • Posts : 901
    Windows 10 Professional
       05 Feb 2018 #19

    Not sure if this has been mentioned yet or not, but once it crashes, start the computer back up, and look at the Event Viewer. There should be something in there that states what made your computer crash.
      My ComputerSystem Spec

  •    06 Feb 2018 #20

    Still waiting to hear what kind of crash it was, pretty pointless without that explanation.
      My ComputersSystem Spec


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