screen becomes black, but desktop icons visible


  1. Posts : 2
    win10
       #1

    screen becomes black, but desktop icons visible


    Hi there, I have windows 10 home, version 1709, latest built.

    My problem is that for some days now, out of a sudden the screen become black. The icons on the desktop are still there, but the icons on the taskbar are gone. I can restore everything by open the task manager and restarting windows-explorer. However, this is only a remedy, but not the solution. Any idea what it could be that creates this problem?

    thanks.
      My Computer


  2. Posts : 3,677
    Windows 11 Pro 64 Bit 21H2
       #2

    What is the make and model of your computer/motherboard?
    Go to the manufacturers Support/Download Drivers site and download the Video driver for your model.
    Please fill out the My Computer link in your profile so we can help you further.
      My Computer


  3. Posts : 2
    win10
    Thread Starter
       #3

    spunk said:
    What is the make and model of your computer/motherboard?
    Go to the manufacturers Support/Download Drivers site and download the Video driver for your model.
    Please fill out the My Computer link in your profile so we can help you further.
    sorry for not filling it out yet. I am new to the forum. I'll do it immediately. So, regarding my PC, I had to look it up. With Win95, XP or others I always had some programs, such as Sandra that told you all the stuff. With win10 I don't know where to look at. Anyway, this is my PC:
    Aldi-PC Medion Akoya E4360 D: weitere Hardware-Ausstattung - PC-WELT
    it's in German, but you can see that it has a MSI MS-7616 motherboard with Intel P55 chipset.
    thanks.
      My Computer


  4. Posts : 4,224
    Windows 10
       #4

    You can use Piriform's free Speccy program to grab most of what you'll need for your system spec(s). Here's the download link, if you're interested: Speccy - Free Download.
    HTH,
    --Ed--
      My Computers


 

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